Hands down the worst service experience we've ever had. Came here for Thanksgiving dinner which was a buffet. Not too complicated for a buffet, service would only be to bring drinks and take away plates and bring the check. No, none of that happened. We didn't get refills on any drinks in the hour and 45 minutes we were there. Note, the amount of time spent was not by our choice. We were completely done eating after 45 minutes since it was self serve buffet. No dishes were cleared off our table at all. Our water glasses sat empty and were only about 4 ounces to begin with. Really wanted some coffee, but no. Finally after we'd waited another 45 minutes, we went to the hostess stand to ask for our check. Surprise, 15 min later, we received our check that has an automatic 20% gratuity added on! So our meal for 3 people with no drinks and no table service was $385! For a nice meal with good service like we expected, that would have been fine, but this was absolutely the worst service we have ever experienced and even after they were told, they didn't care at all.
Atmosphere: 5
Food: 3
Service: 1
Aileen Tan
Love the beautiful views of the mountains and Colorado river that lasses through the restaurant. Had a bavetta sirloin steak and wine (shirah) for dinner, all very good!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Steak
George Noble
AVOID AT ALL COSTS. Nice view, but the menu misrepresents the food that is served. They overpromise and under deliver. On a recent night we ordered steak with grilled peaches and cherry sauce. The waitress said the peaches were fresh. When the steak arrived, not only were there no peaches or cherry sauce, but they substituted A1 steak sauce and capers out of a jar. The rolls reminded me of the Pepperidge Farm rolls of my youth that my grandmother served - dense and gummy, so much for fine dining! Go elsewhere.
Atmosphere: 5
Food: 1
Service: 1
OLIVIER BELIGON
Excellent. I recommend. The restaurant is very nice and the food excellent
Atmosphere: 4
Food: 4
Service: 5
Xuru Ding
We drove to Castle Valley for sightseeing, but couldn't find a restaurant there for dinner. This restaurant was close to Castle Valley, conveniently located by the scenic road and the Colorado River. The food was fresh and Was cooked tastely. We enjoyed the food and the scenery very much.
Very nice restaurant, quite chic. We finally ate raw vegetables and normal dishes. No meat in barbecue sauce or other American dishes that we are not used to. There we offer you delicious fish, chicken or even delicious homemade desserts. The prices are very high but the setting near Colorado is superb. Be careful, however, we impose a 20 percent service charge on you, then taxes, and then you should still put some tips, I think that when you pay 10 dollars for water. The espresso coffee at 8 dollars and the cocktail at 10 dollars we have already exceeded the budget. However, we had a good meal.
Atmosphere: 5
Food: 5
Service: 5
Cees Duinkerken
this service. could not order drinks because she was too busy with the food, while the whole place was empty. we did not get spoons with the soup. we were asked how we wanted the steaks. we asked medium, they tasted as well done as the sole of our shoes. when we asked something about it we got little reaction. afterwards a 44% tip was added because there were more than 6 of us; that is normal here. but not when you get this service and this food.
Atmosphere: 1
Food: 1
Service: 1
James Moore
I am glad to find this place, I like to see a nice view and breakfast. They are friendly.
Atmosphere: 5
Food: 5
Service: 5
Margaret White
River Grill was a treat! The view is beautiful and combined with the outstanding food and service, it made for the perfect night! Chef was amazing and handled all of my life threatening allergies with much care. River Grill is worth the visit!
Atmosphere: 5
Food: 5
Service: 5
Matt Chambers
Had lunch here. Food was delicious, had a hamburger with fries. Feel like prices were reasonable. Unbeatable view of the river and red rocks. Even saw longhorn sheep across the river.
Atmosphere: 5
Food: 5
Service: 5
Pedro Henrique Nienköetter
Beautiful place, tucked in the mountains, breath taking views and peaceful quiet place.
This place is a treat in so many ways. From the greeting to the gorgeous atmosphere we felt like this was a special destination. The barkeep and server took exceptionally good care of our wishes. The manager visited with us too. Charming and beautiful everywhere you look. And yes our food was made to perfection.
Atmosphere: 5
Food: 5
Service: 5
Lisa Hammitt
A lovely, rural establishment with beautiful views and a peaceful atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Cocktail
Vera de Quack
We hebben hier heerlijk geluncht aan de Colorado River. Super vriendelijke bediening en het uitzicht is fantastisch.
Closed for the year
Hands down the worst service experience we've ever had. Came here for Thanksgiving dinner which was a buffet. Not too complicated for a buffet, service would only be to bring drinks and take away plates and bring the check. No, none of that happened. We didn't get refills on any drinks in the hour and 45 minutes we were there. Note, the amount of time spent was not by our choice. We were completely done eating after 45 minutes since it was self serve buffet. No dishes were cleared off our table at all. Our water glasses sat empty and were only about 4 ounces to begin with. Really wanted some coffee, but no. Finally after we'd waited another 45 minutes, we went to the hostess stand to ask for our check. Surprise, 15 min later, we received our check that has an automatic 20% gratuity added on! So our meal for 3 people with no drinks and no table service was $385! For a nice meal with good service like we expected, that would have been fine, but this was absolutely the worst service we have ever experienced and even after they were told, they didn't care at all.
Atmosphere: 5
Food: 3
Service: 1
Love the beautiful views of the mountains and Colorado river that lasses through the restaurant. Had a bavetta sirloin steak and wine (shirah) for dinner, all very good!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Steak
AVOID AT ALL COSTS. Nice view, but the menu misrepresents the food that is served. They overpromise and under deliver. On a recent night we ordered steak with grilled peaches and cherry sauce. The waitress said the peaches were fresh. When the steak arrived, not only were there no peaches or cherry sauce, but they substituted A1 steak sauce and capers out of a jar. The rolls reminded me of the Pepperidge Farm rolls of my youth that my grandmother served - dense and gummy, so much for fine dining! Go elsewhere.
Atmosphere: 5
Food: 1
Service: 1
Excellent. I recommend. The restaurant is very nice and the food excellent
Atmosphere: 4
Food: 4
Service: 5
We drove to Castle Valley for sightseeing, but couldn't find a restaurant there for dinner. This restaurant was close to Castle Valley, conveniently located by the scenic road and the Colorado River. The food was fresh and Was cooked tastely. We enjoyed the food and the scenery very much.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roasted Summer Vegetables, SRF Garden Salad, Steak
Very nice restaurant, quite chic. We finally ate raw vegetables and normal dishes. No meat in barbecue sauce or other American dishes that we are not used to. There we offer you delicious fish, chicken or even delicious homemade desserts. The prices are very high but the setting near Colorado is superb. Be careful, however, we impose a 20 percent service charge on you, then taxes, and then you should still put some tips, I think that when you pay 10 dollars for water. The espresso coffee at 8 dollars and the cocktail at 10 dollars we have already exceeded the budget. However, we had a good meal.
Atmosphere: 5
Food: 5
Service: 5
this service. could not order drinks because she was too busy with the food, while the whole place was empty. we did not get spoons with the soup. we were asked how we wanted the steaks. we asked medium, they tasted as well done as the sole of our shoes. when we asked something about it we got little reaction. afterwards a 44% tip was added because there were more than 6 of us; that is normal here. but not when you get this service and this food.
Atmosphere: 1
Food: 1
Service: 1
I am glad to find this place, I like to see a nice view and breakfast. They are friendly.
Atmosphere: 5
Food: 5
Service: 5
River Grill was a treat! The view is beautiful and combined with the outstanding food and service, it made for the perfect night! Chef was amazing and handled all of my life threatening allergies with much care. River Grill is worth the visit!
Atmosphere: 5
Food: 5
Service: 5
Had lunch here. Food was delicious, had a hamburger with fries. Feel like prices were reasonable. Unbeatable view of the river and red rocks. Even saw longhorn sheep across the river.
Atmosphere: 5
Food: 5
Service: 5
Beautiful place, tucked in the mountains, breath taking views and peaceful quiet place.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Sweet Potato Brule, Roasted Chicken Paillard
This place is a treat in so many ways. From the greeting to the gorgeous atmosphere we felt like this was a special destination. The barkeep and server took exceptionally good care of our wishes. The manager visited with us too. Charming and beautiful everywhere you look. And yes our food was made to perfection.
Atmosphere: 5
Food: 5
Service: 5
A lovely, rural establishment with beautiful views and a peaceful atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Cocktail
We hebben hier heerlijk geluncht aan de Colorado River. Super vriendelijke bediening en het uitzicht is fantastisch.
Atmosphere: 5
Food: 5
Service: 5
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