Terrible, ordered a ham and turkey, only got ham. Staff has no training or customer service skills.
M A
My first time in Moab found subway . I usually have a good meal at subway today I was shocked how rude the short boy with black hair and black beard and glasses. I asked him to put my mustard first on the bread he refused and told me that the mustard is all way at the end. I just didn’t want to make it bad day and ask for a manager. But I thought you can build it your way !!!
Service: 1
Retired “Foodie” Lady
Our group picked up boxed lunches at the Subway in Moab at 8:00 in the morning. Each box contained a 6” sandwich. Chocolate chip cookie, bag of chips, and a water. The bread was dry and probably a day old. My box did not have chips. I would not get carry out here!
Atmosphere: 2
Food: 2
Service: 5
Ricky Thomas
Can't rate this any lower. The food my sister got for us was bad. Do yourself a favor don't stop at this one. Luckily I didn't get food poisoning, like that other review stated.
Food: 1
Damian Pogue
Got a footlong chicken bacon ranch today at about 10am and it was delicious.. terrible food poisoning stuck on the toilet by 6pm. I didn't eat anything else today. This is the second time I've got sick from eating here, haven't eaten here in a year and there's new people so I figured I'd be okay but apparently people aren't trained on how to properly handle chicken. Im definitely not going back ever again.. its not worth it.
Atmosphere: 4
Food: 1
Service: 4
Kevin Klotz
Food was great. The staff was outstanding. I recommend.
Atmosphere: 5
Food: 5
Service: 5
arlene ramirez
I had 2 large catering orders different days for 35 people last minute Basak I may have spelt her name wrong was very efficient, courteous and helpful. Very clean location
Atmosphere: 5
Food: 5
Service: 5
Rhonda Hill
Your employee that was working by himself this afternoon(7-13-25) deserves a bonus!! How stressed he had to have been but he showed exemplary customer service!
Service: 5
Shelly Cohee
If I could I would give a 0!!! Tried to order a few minutes ago to Gonzo Inn but its out of delivery area, um its only 4 min away!!!
Swathi Jha
Only If I could give negative reviews my food and experience was that terrible. Four of us visited this Subway on Sunday morning around 9:30–10 AM. Three of us are vegetarian, so we asked for the Veggie Patty sub. The staff said it was out of stock, even though it was still showing as available online. When I questioned this, he said it had been out of stock since the previous night — which makes it confusing why it was still listed online. Despite that, when we placed the order online, they somehow ended up making it anyway, which clearly annoyed them. It was very unclear and unprofessional.
While our food was being prepared, one of my friends — who hadn’t eaten since the night before — was looking at the sandwich being made. The staff member rudely told him, “Don’t look at me like that, I don’t like it.” When my friend clarified that he was just looking at the food, the staff responded even more rudely, saying he shouldn’t even look at the food. This behavior was completely unnecessary and made the experience very unpleasant. We were simply hungry customers placing a normal order and didn’t expect to be treated this way.
Put my sub in the toaster without asking if I wanted it hot. I wanted it cold. Then when I was paying just walked away.
Atmosphere: 1
Food: 1
Service: 1
Nuxay Bebry
It’s smells so bad in there that I couldn’t even be there to get my order!!!!
Atmosphere: 1
Mamabear 3oh3
we placed an order to go via the app hoping for something a bit more healthy. employees inside didn't seem very friendly. the elite chicken and bacon ranch sandwich, when i got it, it looked really really off and didn't look to have any chicken in it, it looked and smelled really close to tuna. and i got really sick afterwards. bread did not appear to be toasted and looked really old and sad. atmosphere seemed to be quite like lonely amidst all the light up signs and bright paint. employees seem to look like they really hate it there.
Atmosphere: 1
Food: 2
Service: 1
Supriya Kashyap
We bought two sandwiches and found 3 hair strands in those two sandwiches. Upon showing these to staff, the staff said: “We don’t know about that” and just carried their business as usual. Not a simple sorry or we can correct this. None of the 4 staff was wearing any kind of hair mask to prevent this. Truly disappointed from one of my favorite sandwich chains - they lost me as a customer for life!
Atmosphere: 1
Food: 1
Service: 1
Paul O'Rorke
It's subway, but kept us fed while on the road with decent sandwiches.
Terrible, ordered a ham and turkey, only got ham. Staff has no training or customer service skills.
My first time in Moab found subway . I usually have a good meal at subway today I was shocked how rude the short boy with black hair and black beard and glasses. I asked him to put my mustard first on the bread he refused and told me that the mustard is all way at the end. I just didn’t want to make it bad day and ask for a manager. But I thought you can build it your way !!!
Service: 1
Our group picked up boxed lunches at the Subway in Moab at 8:00 in the morning. Each box contained a 6” sandwich. Chocolate chip cookie, bag of chips, and a water. The bread was dry and probably a day old. My box did not have chips. I would not get carry out here!
Atmosphere: 2
Food: 2
Service: 5
Can't rate this any lower. The food my sister got for us was bad. Do yourself a favor don't stop at this one. Luckily I didn't get food poisoning, like that other review stated.
Food: 1
Got a footlong chicken bacon ranch today at about 10am and it was delicious.. terrible food poisoning stuck on the toilet by 6pm. I didn't eat anything else today. This is the second time I've got sick from eating here, haven't eaten here in a year and there's new people so I figured I'd be okay but apparently people aren't trained on how to properly handle chicken. Im definitely not going back ever again.. its not worth it.
Atmosphere: 4
Food: 1
Service: 4
Food was great. The staff was outstanding. I recommend.
Atmosphere: 5
Food: 5
Service: 5
I had 2 large catering orders different days for 35 people last minute Basak I may have spelt her name wrong was very efficient, courteous and helpful. Very clean location
Atmosphere: 5
Food: 5
Service: 5
Your employee that was working by himself this afternoon(7-13-25) deserves a bonus!! How stressed he had to have been but he showed exemplary customer service!
Service: 5
If I could I would give a 0!!! Tried to order a few minutes ago to Gonzo Inn but its out of delivery area, um its only 4 min away!!!
Only If I could give negative reviews my food and experience was that terrible. Four of us visited this Subway on Sunday morning around 9:30–10 AM. Three of us are vegetarian, so we asked for the Veggie Patty sub. The staff said it was out of stock, even though it was still showing as available online. When I questioned this, he said it had been out of stock since the previous night — which makes it confusing why it was still listed online. Despite that, when we placed the order online, they somehow ended up making it anyway, which clearly annoyed them. It was very unclear and unprofessional.
While our food was being prepared, one of my friends — who hadn’t eaten since the night before — was looking at the sandwich being made. The staff member rudely told him, “Don’t look at me like that, I don’t like it.” When my friend clarified that he was just looking at the food, the staff responded even more rudely, saying he shouldn’t even look at the food. This behavior was completely unnecessary and made the experience very unpleasant. We were simply hungry customers placing a normal order and didn’t expect to be treated this way.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Put my sub in the toaster without asking if I wanted it hot. I wanted it cold. Then when I was paying just walked away.
Atmosphere: 1
Food: 1
Service: 1
It’s smells so bad in there that I couldn’t even be there to get my order!!!!
Atmosphere: 1
we placed an order to go via the app hoping for something a bit more healthy. employees inside didn't seem very friendly. the elite chicken and bacon ranch sandwich, when i got it, it looked really really off and didn't look to have any chicken in it, it looked and smelled really close to tuna. and i got really sick afterwards. bread did not appear to be toasted and looked really old and sad. atmosphere seemed to be quite like lonely amidst all the light up signs and bright paint. employees seem to look like they really hate it there.
Atmosphere: 1
Food: 2
Service: 1
We bought two sandwiches and found 3 hair strands in those two sandwiches. Upon showing these to staff, the staff said: “We don’t know about that” and just carried their business as usual. Not a simple sorry or we can correct this. None of the 4 staff was wearing any kind of hair mask to prevent this. Truly disappointed from one of my favorite sandwich chains - they lost me as a customer for life!
Atmosphere: 1
Food: 1
Service: 1
It's subway, but kept us fed while on the road with decent sandwiches.
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