Refused to sell me 2 quesadillas because I wanted the corn tortilla due to a gluten allergy. I asked to purchase 2 small quesadillas and they refused to sell me anything other than a kids meal and refused to let me purchase a second one because obviously a kids meal isn’t enough food for an adult. Demeaning employees, mainly the middle aged Hispanic woman talking to me like I’m a child. Will never go back.
Atmosphere: 1
Food: 1
Service: 1
Bryan Young
Having dined at Cafe Rio. I'm torn on both places,
Atmosphere: 4
Food: 4
Service: 4
Travis Burbank gaming
Sick food gross no cheese on my food the worst place every
Atmosphere: 1
Food: 1
Service: 1
JPG
I placed an ordered, to go, for a sweet pork burrito and they forgot the pork!! The most important part of the burrito and they forgot it!! Ridiculous!!😡😡
Atmosphere: 3
Food: 4
Service: 4
Finicky Foodie
We love all Costa Vidas! Yummy food and fast service!
Atmosphere: 5
Food: 5
Service: 5
Kyle N
Great fresh healthy food that's gluten free and celiac disease friendly
Riley Richardson
Good food and good service
Amy Bass
Clean fast and yummy perfect for a quick meal
Houston Finch
CAUTION! DO NOT GO HERE! Portions were very small, and when I asked for a little bit more they threatened to charge me extra. Also I believe something in the food was spoiled because my girlfriend’s stomach has been hurting ever since we ate there h and threw all of my salad up the night after we ate here.
Jessica Gurr
Delicious food as always The bowl has a lot of food then you can roll up as a burrito later on!
Customer service is terrible! The food is put together sloppily. I have walked out on more than one occasion because the place is dirty. Counters are dirty . Many employees but they are slow on making the food. I will not return here as a customer only as a deliverer. Even then I am waiting almost 15 minutes to pick up because they don't prepare the food with any kind of priority.
Isabell Christofferson
Thursday, May 1st, 2025 3:40 PM This was one of the worst experiences I’ve had at a Costa Vida. When we walked in, the staff were just hanging out at the tables, socializing, and clearly in no rush to help anyone. Despite being first in line, we waited 10 minutes before they even started preparing food to take our order with a ton of unnecessary attitude.
The portions have gotten noticeably smaller, and the salad greens looked old—some even rotting. The tortillas weren’t made yet, and the beans were completely out.
Staff attitude was absolutely unacceptable. Vero, in particular, spoke with an unnecessary amount of attitude, and another young woman without a name tag was outright rude and loud. They were speaking to us like prison wardens—loud, aggressive, and condescending. We weren’t just treated like an inconvenience—we were treated like enemies.
There is clearly a toxic culture or a serious management issue at this location. This wasn’t a case of understaffing or a busy rush—it was laziness, hostility, and complete disregard for customer service.
Rob Arnold
Food is pretty good. Nothing special but pretty fresh and decent. I will say there were a lot of shady characters hanging out in the parking lot. Not sure if this location is considered in a sketchy neighborhood but definitely some undesirables lurking around on the day we went. My kids liked the kids meals especially the cinnamon tortilla dessert. I had the lime fire chicken or something like that. I think it was the special? Pretty good but a little chincy on the protein. I would try it again. Maybe because it was a Friday evening all the hood rats were milling about,dragging State Street or something...
Valerie Rands
The worst food I've EVER had at a restaurant. Namely, the grilled chicken!! It was inedible! It tasted like it had been marinated in propane, grilled over rancid meat juice charcoal on a grill that had never been cleaned. Horrible! $28 for the trash. We've been to this location before, but tonight was like, what happened?? The service also was the worst, except for Angel, who greeted us, but after that it was all downhill.
Refused to sell me 2 quesadillas because I wanted the corn tortilla due to a gluten allergy. I asked to purchase 2 small quesadillas and they refused to sell me anything other than a kids meal and refused to let me purchase a second one because obviously a kids meal isn’t enough food for an adult. Demeaning employees, mainly the middle aged Hispanic woman talking to me like I’m a child. Will never go back.
Atmosphere: 1
Food: 1
Service: 1
Having dined at Cafe Rio. I'm torn on both places,
Atmosphere: 4
Food: 4
Service: 4
Sick food gross no cheese on my food the worst place every
Atmosphere: 1
Food: 1
Service: 1
I placed an ordered, to go, for a sweet pork burrito and they forgot the pork!! The most important part of the burrito and they forgot it!! Ridiculous!!😡😡
Atmosphere: 3
Food: 4
Service: 4
We love all Costa Vidas! Yummy food and fast service!
Atmosphere: 5
Food: 5
Service: 5
Great fresh healthy food that's gluten free and celiac disease friendly
Good food and good service
Clean fast and yummy perfect for a quick meal
CAUTION! DO NOT GO HERE! Portions were very small, and when I asked for a little bit more they threatened to charge me extra. Also I believe something in the food was spoiled because my girlfriend’s stomach has been hurting ever since we ate there h and threw all of my salad up the night after we ate here.
Delicious food as always
The bowl has a lot of food then you can roll up as a burrito later on!
Restaurantji Recommends
Very good fast casual Mexican
Customer service is terrible! The food is put together sloppily. I have walked out on more than one occasion because the place is dirty. Counters are dirty . Many employees but they are slow on making the food. I will not return here as a customer only as a deliverer. Even then I am waiting almost 15 minutes to pick up because they don't prepare the food with any kind of priority.
Thursday, May 1st, 2025 3:40 PM
This was one of the worst experiences I’ve had at a Costa Vida. When we walked in, the staff were just hanging out at the tables, socializing, and clearly in no rush to help anyone. Despite being first in line, we waited 10 minutes before they even started preparing food to take our order with a ton of unnecessary attitude.
The portions have gotten noticeably smaller, and the salad greens looked old—some even rotting. The tortillas weren’t made yet, and the beans were completely out.
Staff attitude was absolutely unacceptable. Vero, in particular, spoke with an unnecessary amount of attitude, and another young woman without a name tag was outright rude and loud. They were speaking to us like prison wardens—loud, aggressive, and condescending. We weren’t just treated like an inconvenience—we were treated like enemies.
There is clearly a toxic culture or a serious management issue at this location. This wasn’t a case of understaffing or a busy rush—it was laziness, hostility, and complete disregard for customer service.
Food is pretty good. Nothing special but pretty fresh and decent. I will say there were a lot of shady characters hanging out in the parking lot. Not sure if this location is considered in a sketchy neighborhood but definitely some undesirables lurking around on the day we went. My kids liked the kids meals especially the cinnamon tortilla dessert. I had the lime fire chicken or something like that. I think it was the special? Pretty good but a little chincy on the protein. I would try it again. Maybe because it was a Friday evening all the hood rats were milling about,dragging State Street or something...
The worst food I've EVER had at a restaurant. Namely, the grilled chicken!! It was inedible! It tasted like it had been marinated in propane, grilled over rancid meat juice charcoal on a grill that had never been cleaned. Horrible! $28 for the trash. We've been to this location before, but tonight was like, what happened?? The service also was the worst, except for Angel, who greeted us, but after that it was all downhill.
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