Waited for 15 minutes just for a large lemonade. They looked overstuffed but half of them were standing around staring, not doing anything to help push orders out. Very disappointed in this staff and their service. Will not be coming back and will be actively pushing others to go elsewhere đ
Atmosphere: 1
Food: 1
Service: 1
miA flores
Convenient, fair wait time, customer service could of been a little better, and it was strange the paper from my stick was easily peeling off as eating, I've eaten at several hot dog on a stick locations and this was the first time that's ever happened on both sticks I ordered a original turkey and a cheese stick. This was the fashion place location. I'll be trying a different location next time hopefully it doesn't happen again.
lauren newcomer
Never experienced worse customer service. The manager on shift along with the employees during the February 1st shift around 5:00 were messing around not paying attention to customers, obviously. We ordered a cheese dog and the girl taking our ordered clearly yelled to the person making the dogs (the manager) âAMERICAN CHEESE DOGâ. Once we received our food we bit into the dog to find it was a turkey dog. Not a huge problem, until it was, thanks to the manager of all people. We went up to the counter to ask them to switch it out, the manager responded in a rude and short way, âdo you have the receiptâ we didnât so we said âwe donâtâ he huffed over to the register to look up our order and he said âyou ordered a hot dogâ. Weâre not the type to ask and try to receive free food so itâs frustrating when weâre treated as such. We tried to explain how we heard the girl yell to him about making a cheese dog and i would say itâs safe to guess she accidentally clicked the wrong product. The manager told us âwell iâm the guy making themâ ok? so youâre the one that messed up? He rudely told us to throw it away, which wouldâve been fine if he was kinder about it since we didnât want it anyway. we headed back to the table forgetting to throw it away. Once they finished our cheese dog he yelled our name in an extremely annoyed tone. then said he needs to watch us throw the hotdog away to give us the cheese one. again, wouldnât have been an issue if this whole situation was done in a patient and kind matter but the fact that it wasnât made throwing and wasting food frustrating. we did cooperate and throw the hotdog away, and once we did he threw the cheese dog on the counter and walked away. We definitely werenât expecting professional service considering this is a mall court food counter, but I would say itâs disappointing to be treated that way in any matter especially from the person thatâs supposed to be running the place.
Atmosphere: 1
Food: 2
Service: 1
Linda Radford
My husband and I were enjoying the atmosphere of Christmas at the Mall. We spontaneously decided to eat a couple of corn dogs. We ordered an original for me, and a vegetarian corn dog for him. After receiving them, I was confused as to how to tell which was the veggie dog. I went up to the woman and she asked to see the receipt. On it, the young man had not put in a veggie dog and had charged us for two originals (same price really).... She said, "Sorry" and that was it. His mistake became ours and my husband couldn't eat the corn dog.
That pretty much made it clear to me that customer service isn't important when an employee makes a mistake; it became our loss and not their problem. Needless to say, I will not be eating here again.
Atmosphere: 5
Food: 2
Service: 1
kenzi scheurer
The girl with the short hair and glasses was extremely rude. The whole time i was ordering she had a lot of attitude and giving me a disgusted look the whole time. She was also very slow and took her at least 5 minutes to just take my order as there was a line forming behind me. This customer service is not acceptable and i will never be coming to this location again. I did not feel welcome and im sure she made half the guests behind me feel the same way
Atmosphere: 1
Food: 1
Service: 1
Kirk Colledge
I ordered a large lite lemonade. The server filled a cup with tap water and added some lemon flavor. They then handed me sweetener packets and had me assemble my own drink. The lite lemonade used to be great. It is now horrible. I walked across the food court to Chick-fil-A to buy a real diet lemonade. I guess my days at Hot Dog on a Stick are over. Sad to see this happen.
Atmosphere: 2
Food: 2
Service: 2
Francis
Greatest service ever â¤ď¸
Leah Reed
They do not clean there friers and the fries tasted sweet with black chunks of burnt stuff all over the fries. Confronted lady about it and she admitted it's all chunks of nasty debre left over. I've ate here before and never had a issue. Never again ?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
Aimee Avila
Best experience Iâve had here!!! I was suggested a new flavor and absolutely loved it! Cherry lime is my new favorite! Thanks to Marcos, Trevor and Fernando! They were so upbeat and seemed like they enjoy their job! I love being helped by employees like this! Thanks for making my day!
Atmosphere: 5
Food: 5
Service: 5
elizabeth hanna
It's in a good court so the atmosphere is .. mall food court... But the servers are polite and the lemonade is so good sometimes I just have to bite the bullet and drive out to fashion place and get some. The frozen version is great. Try the cheese on a stick. It is coronary artery disease causing and I have it like once every three years but it never disappoints. A classic.
Canât go wrong with deep-fried cheese and green lemonade! The batter on their corndogs is superior to all other batters.
Atmosphere: 3
Food: 5
Service: 5
Michael
This is the best fine dining experience in the mall for a corn dog Manager had the most rizz no skibidi
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey
Chilenno6964
Itâs delicious but very unprofessional and in a crowded mall
Vegetarian options: Cheese in a stick delicious and funnel cake and fries
Wheelchair accessibility: Has access to front counter
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Build Your Own Family Meal
Stephen Baker
Super fresh, and very delicious. Quick service for a weekend rush hour as well.
JadePlays224
I feel bad for this location. Maybe I'm just unlucky, but everytime I come here, their out of something, whether its fries, funnel cake, or veggie dogs (which I understand is not their fault), and everytime I come I get a corndog with raw batter in the center. Kind workers and good service, just a little annoying.
Waited for 15 minutes just for a large lemonade. They looked overstuffed but half of them were standing around staring, not doing anything to help push orders out. Very disappointed in this staff and their service. Will not be coming back and will be actively pushing others to go elsewhere đ
Atmosphere: 1
Food: 1
Service: 1
Convenient, fair wait time, customer service could of been a little better, and it was strange the paper from my stick was easily peeling off as eating, I've eaten at several hot dog on a stick locations and this was the first time that's ever happened on both sticks I ordered a original turkey and a cheese stick. This was the fashion place location. I'll be trying a different location next time hopefully it doesn't happen again.
Never experienced worse customer service. The manager on shift along with the employees during the February 1st shift around 5:00 were messing around not paying attention to customers, obviously. We ordered a cheese dog and the girl taking our ordered clearly yelled to the person making the dogs (the manager) âAMERICAN CHEESE DOGâ. Once we received our food we bit into the dog to find it was a turkey dog. Not a huge problem, until it was, thanks to the manager of all people. We went up to the counter to ask them to switch it out, the manager responded in a rude and short way, âdo you have the receiptâ we didnât so we said âwe donâtâ he huffed over to the register to look up our order and he said âyou ordered a hot dogâ. Weâre not the type to ask and try to receive free food so itâs frustrating when weâre treated as such. We tried to explain how we heard the girl yell to him about making a cheese dog and i would say itâs safe to guess she accidentally clicked the wrong product. The manager told us âwell iâm the guy making themâ ok? so youâre the one that messed up? He rudely told us to throw it away, which wouldâve been fine if he was kinder about it since we didnât want it anyway. we headed back to the table forgetting to throw it away. Once they finished our cheese dog he yelled our name in an extremely annoyed tone. then said he needs to watch us throw the hotdog away to give us the cheese one. again, wouldnât have been an issue if this whole situation was done in a patient and kind matter but the fact that it wasnât made throwing and wasting food frustrating. we did cooperate and throw the hotdog away, and once we did he threw the cheese dog on the counter and walked away. We definitely werenât expecting professional service considering this is a mall court food counter, but I would say itâs disappointing to be treated that way in any matter especially from the person thatâs supposed to be running the place.
Atmosphere: 1
Food: 2
Service: 1
My husband and I were enjoying the atmosphere of Christmas at the Mall. We spontaneously decided to eat a couple of corn dogs. We ordered an original for me, and a vegetarian corn dog for him. After receiving them, I was confused as to how to tell which was the veggie dog. I went up to the woman and she asked to see the receipt. On it, the young man had not put in a veggie dog and had charged us for two originals (same price really).... She said, "Sorry" and that was it. His mistake became ours and my husband couldn't eat the corn dog.
That pretty much made it clear to me that customer service isn't important when an employee makes a mistake; it became our loss and not their problem. Needless to say, I will not be eating here again.
Atmosphere: 5
Food: 2
Service: 1
The girl with the short hair and glasses was extremely rude. The whole time i was ordering she had a lot of attitude and giving me a disgusted look the whole time. She was also very slow and took her at least 5 minutes to just take my order as there was a line forming behind me. This customer service is not acceptable and i will never be coming to this location again. I did not feel welcome and im sure she made half the guests behind me feel the same way
Atmosphere: 1
Food: 1
Service: 1
I ordered a large lite lemonade. The server filled a cup with tap water and added some lemon flavor. They then handed me sweetener packets and had me assemble my own drink. The lite lemonade used to be great. It is now horrible. I walked across the food court to Chick-fil-A to buy a real diet lemonade. I guess my days at Hot Dog on a Stick are over. Sad to see this happen.
Atmosphere: 2
Food: 2
Service: 2
Greatest service ever â¤ď¸
They do not clean there friers and the fries tasted sweet with black chunks of burnt stuff all over the fries. Confronted lady about it and she admitted it's all chunks of nasty debre left over. I've ate here before and never had a issue. Never again ?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
Best experience Iâve had here!!! I was suggested a new flavor and absolutely loved it! Cherry lime is my new favorite! Thanks to Marcos, Trevor and Fernando! They were so upbeat and seemed like they enjoy their job! I love being helped by employees like this! Thanks for making my day!
Atmosphere: 5
Food: 5
Service: 5
It's in a good court so the atmosphere is .. mall food court... But the servers are polite and the lemonade is so good sometimes I just have to bite the bullet and drive out to fashion place and get some. The frozen version is great. Try the cheese on a stick. It is coronary artery disease causing and I have it like once every three years but it never disappoints. A classic.
Atmosphere: 2
Food: 5
Service: 5
Restaurantji Recommends
Canât go wrong with deep-fried cheese and green lemonade! The batter on their corndogs is superior to all other batters.
Atmosphere: 3
Food: 5
Service: 5
This is the best fine dining experience in the mall for a corn dog Manager had the most rizz no skibidi
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey
Itâs delicious but very unprofessional and in a crowded mall
Vegetarian options: Cheese in a stick delicious and funnel cake and fries
Wheelchair accessibility: Has access to front counter
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Build Your Own Family Meal
Super fresh, and very delicious. Quick service for a weekend rush hour as well.
I feel bad for this location. Maybe I'm just unlucky, but everytime I come here, their out of something, whether its fries, funnel cake, or veggie dogs (which I understand is not their fault), and everytime I come I get a corndog with raw batter in the center. Kind workers and good service, just a little annoying.
Loading...