Jimmy John's

5461 S State St, Murray
(801) 262-4400

Recent Reviews

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Nicholas Kubilius

Everyone is always so nice here. But, I always order my sandwiches online, and add all freebies, and extra of all of them. Half the time, I get what I ordered. The other half of the time I get small amounts of everything, almost like I selected EZ, but I always select Extra.

Today I didn't have any Jimmy peppers at all, and maybe 4 tomato slices.

I stopped ordering the vegetarian, because half the time I wouldn't get double cheese, or avocado spread even though they are included in the veggie.

Atmosphere: 5

Food: 2

Service: 2

Barbara Burrell

The Beach Club was excellent. But the Big John was a bit scant, more a Medium JohnđŸ€·â€â™€ïž I do like the current special for a free combo after 2 pm. The service was excellent, even though it was a trainee cashier.

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Beach Club

Lebanon Philly

I haven’t ordered Jimmy John’s in awhile but I work from home and I chose to today.. I have never had anything from them delivered and not had the door bell rang and or a knock at the door I thought I was waiting almost and hr and a half for my food so I called the store and they said it should of been delivered so out of curiosity I checked in front of my front door and it was there probably sitting out side for roughly 40 minutes or something I’d assume..when I called and explained and expressed my frustration the person on the line didn’t seem to care!?.. I’m very upset and frustrated about it! And probably won’t order from them for a long while at least!

Food: 3

Service: 2

Kelvin Vivas

I liked

Atmosphere: 5

Food: 5

Service: 5

Carrie Yeiter

I ordered online and due to a limited amount of drivers, they used Uber to have my order delivered. Unfortunately, at no fault of Jimmy Johns, the order was not delivered...long story! When I called and spoke to Chris, the manager, and she was very helpful. She replaced my order and refunded me. When I arrived, she was on the phone with Uber issuing a complaint. Jimmy Johns is not only delicious but the employees truly care!

Atmosphere: 5

Food: 5

Service: 5

Kaz Loya (Kazoo)

The manager is the sweetest ever, and they always handle the rushes from the high-school so well, they always make sure you get what you ask for and are super patient. if you're looking for the perfect service this is your place!

Dietary restrictions: they have tons of options if you need to make adjustments

Wheelchair accessibility: they have parking and no stairs, accessible for sure

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Giant 4 Turkey Tom, Giant 11 Country Club, Giant 9 Italian Night Club, Jumbo Kosher Dill Pickle, Chocolate Chip Cookie

Jesse Lavery

My family and I would regularly order sandwiches from Jimmy John's. We have noticed a huge decline in quality and the taste ever since they were bought out by Inspire brands in 2019. It was gradual but now it's gotten to the point where the sandwiches don't taste the same as they used to and on top of that the only reason we even continued to order the sandwiches was because of the Kickin Ranch. The Kickin Ranch disguised the lower quality ingredients they switch to. They discontinued the Kickin Ranch and offer a subpar alternative that does not taste the same. We started eating at Jersey Mike's down the street . Their quality and taste are night and day better. We have not even considered going back to Jimmy John's. It's sad to see such a huge decline and what used to be an amazing sandwich shop. I miss the freaky fast days. But that's what happens when giant corporate conglomerates buy out something and lower the quality on everything to help their bottom line. If enough people stop eating here, maybe one day they'll make enough changes and go back to what it was before. Freaky fast, tasty, and delicious sandwiches.

Atmosphere: 1

Food: 1

Service: 1

Osmayda Solano

Excellent ??

Atmosphere: 5

Food: 5

Service: 5

Stanley

No sure when it became okay to throw a sandwich on a counter to the customer. If that wasn't enough I was given a frozen cookie and when I went to exchange it the same guy asks what my problem is? Not professional as all. My work team, we hit up this jimmy's almost every other week. Thanks for the reminder that there is other locations.

Atmosphere: 1

Food: 4

Service: 1

Craig Crandall

Jimmy Johns beats Subway any day. At least my opinion.

Atmosphere: 5

Food: 5

Service: 5

Valeria Mendez

Terrible place, worst management iv ever seen. Very inconsiderate and ignorant. Not to mention the poor communication skills the manager has for proper accommodations. do better.

Atmosphere: 1

Food: 1

Service: 1

The Cardonas

Great place to eat with good service

Atmosphere: 5

Food: 5

Service: 5

Alejandra Coronado

I had to order door dash because it is to far from me. So dash dose not modify any of the sandwiches. I called the store to see if they can adjust how we want the sandwiches. They did! He was very polite and said that he can make my order how I wanted. Super cool dude on the phone at 7:25pm 7/8. I haven’t had a great week so ordering and making things smooth is as a win for me. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Kyle Dewey

Yummy delicious subs and sandwiches

Atmosphere: 5

Food: 5

Service: 5

Mandi Lake

While the staff was for the most part super friendly, I gotta say that the quality and quantity of the food was beyond disappointing. For what people pay now a days for food, it’s absolutely absurd to think this is remotely acceptable. What I ordered vs what I got are not even close. Seems like false advertising if you ask me.
Drove 4hours for a doctors appointment and was super excited to see a Jimmy John’s, as the one in our area closed down. After this visit, I’m over it.

Atmosphere: 3

Food: 1

Service: 4

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