The place is dirty all the time.. Only have 2 people working.. The fries are very greasy.. The food is never consistent, one week u get a hamburger and it's sloppy/ messy, the next week u go back and there is hardly anything on the hamburger.. Same with getting a chicken meal deal one time u will get very little corn ( in a bowl), next time u get corn it's over loaded the lid won't stay on.. Mashed taters and gravy now u got the gravy all over in the box and running outside of the bowl.. But I still go there cuz the boss says and there just isn't another one close by..
Kenzie Cluff
Joanne helped me and she gave the most wonderful customer service thank you! Give this girl a raise!
Mark Palmer
So I just stood in line for 15 minutes to get waited on. The gentleman in front of me was waiting for plates, he also waited 15 minutes. He went through the drive up and they didn't give him any so he ran inside to get them. Finally it was my turn, I asked for the four piece chicken meal. They were out of chicken. They told me it was a 12 minute wait. First of all, how does Kentucky fried chicken run out of chicken. Second, how poor of service is that for them to make you wait 15 minutes to give you plates and tell you they were out of chicken. Stay away from the Kentucky fried chicken in Murray Utah on 5900 South and State street. Terrible service.
Walter Verano
This location is by far the worst kfc I've been to as far as service. I've given it 4 tries, being the nearest location to my home I've been extra lenient as far putting up with their god awful wait times (10+mins). I've yet to see more than 5 people at a time here, most of the time I see people reversing out of the drive thru bc of the wait. If you want chicken, you might as well go to the grocery store and deep fry at home and it might still be faster than this place.
Lilly Bosshardt
Samuel was very prompt and polite. Absolutely my favorite location to go to.
Myles Mahler
The person in the drive through is never clear and the service takes to long. There are lots better locations just an extra five minutes away than this one.
Stellaluna Star
KFC is always great after a hard days work, I love the pot pie and the extra crispy friend chicken thigh and drumstick. They even have desserts
Josh Ertmann
Never ever have enough chicken on hand for a family size bucket. You have to wait twenty plus minutes. If my kids didn't ask for it I'd never come here. But at least I have time to write reviews while I wait .
Colin Schafer
Its still after all these years very good chicken. They have made the portions smaller but the taste is still very good. I haven't really tried many of the newer items on the menu but they sound good. I'm just too set in my ways. I have the original recipe with mashed potatoes and gravy, Cole slaw and biscuits with the honey and butter.
This location took my money 2 times. they told me that my debit card to not go through and I had to use another one the next day I checked and they charged me on both of my debit cards. I contacted the location they said they cannot refund back my money. I called corporate and they said they'll get back to me. This location takes forever to serve you even when there are no customers there. It took over 30 minutes to get through the drive-through with no other customers. The employee was so rude and made it seem like a big deal they had to make us a shake. plus my son got really sick off the chicken that night so pretty much it was just a waste of money that I double paid for this location needs to be close. It seems like the employees are stealing money
Cara Mounteer
I used to avoid this location however, I needed to stop and didn't feel like running across town today.. Angel went above and beyond to help my experience be great! They are really trying to make this location better and it's worth the effort to try again! I will definitely go back soon.
Brian Sumsion
KFC you should shut this store down! I have been going there for a few years now seems to always be a problem out of chicken out of this out of that and the wait times are a joke.. But tonight was the best yet went in wanted an 8 or 12 piece meal (chicken) any way decided on a 12 piece the girl says she doesn't have it I say ok how about an 8 piece meal. She tells me all I have are a 1 thigh 3 legs and 4 chicken strips. I say ok make me a meal with that she tells me well ok but your going to get less chicken for the price I say well make me a deal I don't care all I want is a meal of some kind she says she cant has to charge me for the full 8 piece meal LOL... Yep this just really happened thank god ARBYS has a good staff.... ended up spending my 20 bucks there....
Tony Glazier
Great service, friendly, clean. Chicken pot pie was excellent. I would recommend this location to my friends and family!
Dyani StClair
Rudest manager I've ever come across. The manager had an attitude problem from the get go and she was the one taking orders at the drive thru. Asked for well done bacon on a burger and she proceeded to cop an attitude with us about it. Another staff member got on the intercom and also started being rude. When we asked for their names and the corporate number they gave us the wrong number. I doubt they gave us their real names either. Ridiculous.
Everyone was great and professional Thanks...
The place is dirty all the time.. Only have 2 people working.. The fries are very greasy.. The food is never consistent, one week u get a hamburger and it's sloppy/ messy, the next week u go back and there is hardly anything on the hamburger.. Same with getting a chicken meal deal one time u will get very little corn ( in a bowl), next time u get corn it's over loaded the lid won't stay on.. Mashed taters and gravy now u got the gravy all over in the box and running outside of the bowl.. But I still go there cuz the boss says and there just isn't another one close by..
Joanne helped me and she gave the most wonderful customer service thank you! Give this girl a raise!
So I just stood in line for 15 minutes to get waited on. The gentleman in front of me was waiting for plates, he also waited 15 minutes. He went through the drive up and they didn't give him any so he ran inside to get them. Finally it was my turn, I asked for the four piece chicken meal. They were out of chicken. They told me it was a 12 minute wait. First of all, how does Kentucky fried chicken run out of chicken. Second, how poor of service is that for them to make you wait 15 minutes to give you plates and tell you they were out of chicken. Stay away from the Kentucky fried chicken in Murray Utah on 5900 South and State street. Terrible service.
This location is by far the worst kfc I've been to as far as service. I've given it 4 tries, being the nearest location to my home I've been extra lenient as far putting up with their god awful wait times (10+mins). I've yet to see more than 5 people at a time here, most of the time I see people reversing out of the drive thru bc of the wait. If you want chicken, you might as well go to the grocery store and deep fry at home and it might still be faster than this place.
Samuel was very prompt and polite. Absolutely my favorite location to go to.
The person in the drive through is never clear and the service takes to long. There are lots better locations just an extra five minutes away than this one.
KFC is always great after a hard days work, I love the pot pie and the extra crispy friend chicken thigh and drumstick. They even have desserts
Never ever have enough chicken on hand for a family size bucket. You have to wait twenty plus minutes. If my kids didn't ask for it I'd never come here. But at least I have time to write reviews while I wait .
Its still after all these years very good chicken. They have made the portions smaller but the taste is still very good. I haven't really tried many of the newer items on the menu but they sound good. I'm just too set in my ways. I have the original recipe with mashed potatoes and gravy, Cole slaw and biscuits with the honey and butter.
Restaurantji Recommends
This location took my money 2 times. they told me that my debit card to not go through and I had to use another one the next day I checked and they charged me on both of my debit cards. I contacted the location they said they cannot refund back my money. I called corporate and they said they'll get back to me. This location takes forever to serve you even when there are no customers there. It took over 30 minutes to get through the drive-through with no other customers. The employee was so rude and made it seem like a big deal they had to make us a shake. plus my son got really sick off the chicken that night so pretty much it was just a waste of money that I double paid for this location needs to be close. It seems like the employees are stealing money
I used to avoid this location however, I needed to stop and didn't feel like running across town today.. Angel went above and beyond to help my experience be great! They are really trying to make this location better and it's worth the effort to try again! I will definitely go back soon.
KFC you should shut this store down! I have been going there for a few years now seems to always be a problem out of chicken out of this out of that and the wait times are a joke.. But tonight was the best yet went in wanted an 8 or 12 piece meal (chicken) any way decided on a 12 piece the girl says she doesn't have it I say ok how about an 8 piece meal. She tells me all I have are a 1 thigh 3 legs and 4 chicken strips. I say ok make me a meal with that she tells me well ok but your going to get less chicken for the price I say well make me a deal I don't care all I want is a meal of some kind she says she cant has to charge me for the full 8 piece meal LOL... Yep this just really happened thank god ARBYS has a good staff.... ended up spending my 20 bucks there....
Great service, friendly, clean. Chicken pot pie was excellent. I would recommend this location to my friends and family!
Rudest manager I've ever come across. The manager had an attitude problem from the get go and she was the one taking orders at the drive thru. Asked for well done bacon on a burger and she proceeded to cop an attitude with us about it. Another staff member got on the intercom and also started being rude. When we asked for their names and the corporate number they gave us the wrong number. I doubt they gave us their real names either. Ridiculous.
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