The ones in this store are the worst, it was horrible, we ordered 2 full pizzas and other things, they tell you to sit down for 20 minutes, I went after 15 and it was already ready, stiff, cold as if it had been taken out of the freezer, I asked them to heat it up because it was very cold and they told me they couldn't, the truth is that nobody wanted to eat that thing so cold
Atmosphere: 1
Food: 1
Service: 1
Juan
Terrible food, spaghetti was hard and old to eat, attendant guy wasn't helpful at all.
Atmosphere: 3
Food: 1
Service: 1
Dexter Lastname
So the pizza itself isn't good at all. Which is sad. If you're looking for a full bite of pizza dough and a little cheese, this will be great for you. There were splotches of sauce that was too much in the areas it was in. Also the people there were nice but the guy scooped ice with the cup, which I don't think you're supposed to do, so I can't rate them well either. Hopefully I don't get sick. Just avoid going here. Sorry.
Atmosphere: 2
Food: 1
Service: 1
Rachelle Udy Burns
Great service, Fast Line, Stromboli could’ve been a little hotter but I probably should’ve let him cut it so It could be, he did warn me it might be not as hot.
Atmosphere: 5
Food: 5
Service: 5
Nicholas
Wonderful Service!
Thank you Jorge and Brenda for being very kind and informative !!
They had so many great options, From strombolis to pasta to even a FRUIT salad!! Which was so delicious Highly recommend getting this food over anyone else
Megan Storey
Would have loved a slice, but for some reason it's closed on a Sunday at 4 pm. When the whole mall is full and open.
Service: 1
Beverly Petermann
Worst pizza ever. Thick slices with way too much sauce and cheese doesn’t go to the crust. This is not NY pizza. And put a sign where you order. Stood there forever and was finally told to order at the other end. Doesn’t matter cause I won’t be back.
Atmosphere: 2
Food: 2
Service: 2
Nico Molina
When you go to the mall it just brings back memories of being a teen and eating pizza with your friends! Ordered the pepperoni and jalapeño extra large and an extra large pepperoni combo with the Mountain Dew I love ordering pizza at mall I recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, NY Sausage Slice
Denise Kahlke
I love sbarro! I’ve been eating it since I was a teen! Every time I went to the mall with my friends we had sbarro pizza and it was amazing! Well when I decided to take a dive on nostalgia, I was quickly disappointed. This is probably the worst sbarro location I have ever had! I ordered a slice of the veggie pizza and it tasted moldy! Like really old 3 day pizza! The potatoes were burnt and also tasted old (not fresh, not even the slightest bit) the spaghetti was flavorless and hard. The spinach Stromboli tasted waaay off than the usual. The cheese in it tasted wrong! I get all these items as usuals whenever I go but this time the tastes in all were terrible! The only thing tasty that I ordered was the strawberry lemonade drink. Dissatisfied with my order I went back to ask for a refund, (mind you I had only taken one bite of everything). I approached the manager there (in the nicest way possible) I have never returned food and asked for my refund because I usually just see it as a loss and never go back but I was super discontent with my food and had a long day and really just wanted to sit and enjoy something amazing. Well the managers response was super rude, didn’t show any care for my dissatisfaction nor did he give me a full refund. He only gave my partial and said he couldn’t do more. Well I was grateful for partial refund, I was more so unhappy with the way it was handled. I wont let this location make me stop eating Sbarro, but I definitely won’t be back to this location!!
Priscilla Alsop
Terrible pizza couldn’t even finish it I wish I could get my money back
On 1/28/2024 2:30pm My husband forgot his wallet at the register while cashing out and we didn’t realize it until we left and got 15 min down the road. I called them to see if they had his wallet and if they would look around the register for us and the women who answered (didn’t speak great English) Rudely said “I don’t have time for this!” And hung up on me!!! I was shocked to be treated so poorly. Losing a wallet is the worst feeling ever and she could have help us out. We drove back and went into the mall and our wallet was right where he left it surprisingly!!!! Next to the register, Amen! I needed to post this review so everyone knows that they don’t have time for helping people when they feel so desperate!! What is wrong with people. She had time to take our money but not help take a minute to go look around the register for us! Two thumbs down! Im disgusted by her and lack of concern for others when they need help.
Service: 1
Jennifer Gillmore
Love the new staff, super friendly and helpful. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Grant Ellis
One of my favorite things in life it's cold pizza... Especially after you pay $5 and they run it through a toaster and it doesn't do anything. This place nails it although I don't think that's supposed to be the caseI posted the most half-hearted lackluster effort photo of my food, it meets the same attempt at quality of sbarro
Atmosphere: 2
Food: 3
Service: 3
Jennifer Williams-Moen
Love the new staff, super friendly and helpful. Will definitely come back.
The ones in this store are the worst, it was horrible, we ordered 2 full pizzas and other things, they tell you to sit down for 20 minutes, I went after 15 and it was already ready, stiff, cold as if it had been taken out of the freezer, I asked them to heat it up because it was very cold and they told me they couldn't, the truth is that nobody wanted to eat that thing so cold
Atmosphere: 1
Food: 1
Service: 1
Terrible food, spaghetti was hard and old to eat, attendant guy wasn't helpful at all.
Atmosphere: 3
Food: 1
Service: 1
So the pizza itself isn't good at all. Which is sad. If you're looking for a full bite of pizza dough and a little cheese, this will be great for you. There were splotches of sauce that was too much in the areas it was in. Also the people there were nice but the guy scooped ice with the cup, which I don't think you're supposed to do, so I can't rate them well either. Hopefully I don't get sick. Just avoid going here. Sorry.
Atmosphere: 2
Food: 1
Service: 1
Great service, Fast Line, Stromboli could’ve been a little hotter but I probably should’ve let him cut it so It could be, he did warn me it might be not as hot.
Atmosphere: 5
Food: 5
Service: 5
Wonderful Service!
Thank you Jorge and Brenda for being very kind and informative !!
They had so many great options, From strombolis to pasta to even a FRUIT salad!! Which was so delicious Highly recommend getting this food over anyone else
Would have loved a slice, but for some reason it's closed on a Sunday at 4 pm. When the whole mall is full and open.
Service: 1
Worst pizza ever. Thick slices with way too much sauce and cheese doesn’t go to the crust. This is not NY pizza. And put a sign where you order. Stood there forever and was finally told to order at the other end. Doesn’t matter cause I won’t be back.
Atmosphere: 2
Food: 2
Service: 2
When you go to the mall it just brings back memories of being a teen and eating pizza with your friends! Ordered the pepperoni and jalapeño extra large and an extra large pepperoni combo with the Mountain Dew I love ordering pizza at mall I recommend
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, NY Sausage Slice
I love sbarro! I’ve been eating it since I was a teen! Every time I went to the mall with my friends we had sbarro pizza and it was amazing! Well when I decided to take a dive on nostalgia, I was quickly disappointed. This is probably the worst sbarro location I have ever had! I ordered a slice of the veggie pizza and it tasted moldy! Like really old 3 day pizza! The potatoes were burnt and also tasted old (not fresh, not even the slightest bit) the spaghetti was flavorless and hard. The spinach Stromboli tasted waaay off than the usual. The cheese in it tasted wrong! I get all these items as usuals whenever I go but this time the tastes in all were terrible! The only thing tasty that I ordered was the strawberry lemonade drink. Dissatisfied with my order I went back to ask for a refund, (mind you I had only taken one bite of everything). I approached the manager there (in the nicest way possible) I have never returned food and asked for my refund because I usually just see it as a loss and never go back but I was super discontent with my food and had a long day and really just wanted to sit and enjoy something amazing. Well the managers response was super rude, didn’t show any care for my dissatisfaction nor did he give me a full refund. He only gave my partial and said he couldn’t do more. Well I was grateful for partial refund, I was more so unhappy with the way it was handled. I wont let this location make me stop eating Sbarro, but I definitely won’t be back to this location!!
Terrible pizza couldn’t even finish it I wish I could get my money back
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
Worst experience I’ve ever received in my
Atmosphere: 1
Food: 1
Service: 1
On 1/28/2024 2:30pm My husband forgot his wallet at the register while cashing out and we didn’t realize it until we left and got 15 min down the road. I called them to see if they had his wallet and if they would look around the register for us and the women who answered (didn’t speak great English) Rudely said “I don’t have time for this!” And hung up on me!!! I was shocked to be treated so poorly. Losing a wallet is the worst feeling ever and she could have help us out. We drove back and went into the mall and our wallet was right where he left it surprisingly!!!! Next to the register, Amen! I needed to post this review so everyone knows that they don’t have time for helping people when they feel so desperate!! What is wrong with people. She had time to take our money but not help take a minute to go look around the register for us! Two thumbs down! Im disgusted by her and lack of concern for others when they need help.
Service: 1
Love the new staff, super friendly and helpful. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
One of my favorite things in life it's cold pizza... Especially after you pay $5 and they run it through a toaster and it doesn't do anything. This place nails it although I don't think that's supposed to be the caseI posted the most half-hearted lackluster effort photo of my food, it meets the same attempt at quality of sbarro
Atmosphere: 2
Food: 3
Service: 3
Love the new staff, super friendly and helpful. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Garlic Bread, Pepperoni Stromboli
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