Subway
4165 Pony Express Parkway, Eagle Mountain
(801) 789-7222
Recent Reviews
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The staff is incapable of following simple instructions such as cutting a footlong in half and wrapping it separately. Even though they knew about the instructions they said oh we didn't read that until it was too late. The sandwich was brought to the house and it was found to be the wrong sandwich. The staff has plenty of excuses but doesn't want to help. When customer service is poor then you must worry about the cleanliness of the service in general
Atmosphere: 2
Food: 1
Service: 1
Great service, their food is amazing and the employees are super friendly!
Atmosphere: 5
Food: 5
Service: 5
This location has been going steadily downhill for a while at a slow decline, up until the most recent store manager quit. Now it's impossible to get a sub after 7pm, your sub is made wrong anyway even if you CAN get one, and they run such a skeleton crew you'll be in line forever.
Upper management has no idea how to run a store. Avoid, avoid, avoid.
Atmosphere: 1
Food: 2
Service: 1
Was always welcoming everytime I went in. The manager is so respectful and always sparking up conversations when anyone walks in. So much respect towards all the employees.
Atmosphere: 5
Food: 5
Service: 5
I love the sandwiches !
Atmosphere: 4
Food: 4
Service: 5
Nice clean place. Greeted as soon as I walked in. Ordered a Turkey sub, with fresh veggies. Tasted Great. Love this place.
Atmosphere: 5
Food: 5
Service: 5
Subway is awesome the meatball sub fire when me and my friends went there we loved it.10/10 would recommend.
Atmosphere: 4
Food: 5
Service: 5
The kid with the long hair
If you dont want to be there you should really find another job where you dont have to deal with people you are not a people person
Atmosphere: 1
Food: 5
Service: 1
Cannot mobile order because every time the sandwich is missing something. Mayo today last time it was pickles etc. It cannot be that hard to read a receipt. Not to mention they heavily skimped out on the rest of the ingredients as well. Ordered extra pickle and got barely any
Atmosphere: 4
Food: 2
Service: 1
How are you gonna open at 8 and not have any of your ingredients ready??? I had to order a whole other sandwich because of this.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If I could put a 0 star for service I would. The whole point of subway is that you get the sandwich however you want it. I only got olives and spinach for my veggies and I asked for a lot of olives and she said I can’t do that. I told her that I don’t want anything else besides the olives and spinach and she put like 3 more slices of olives. She was rude and every subway I’ve ever been to happily gives me as much olives as I want. I will not be going back to this location ever again. I will not recommend to anyone. This is the 3rd time I’ve had this problem with different members of my family and now I’m done
Atmosphere: 1
Food: 2
Service: 1
Man, this guy was new, and I get that, but he acted like the sandwich toppings were coming out of his paycheck. 2 cucumber slices, 3 pickles, 4 olives, and enough mayo for a small family. I should have said something but the other people working already seemed annoyed at the guy. It was a bummer but they have Jalapeño bread and that's cool. I hope they help the guy make good sandwiches because the place was nice and clean.
Today my children went to buy subway and my children are American, but they grew up in Mexico so they speak Spanish and the person who served them heard them speaking Spanish and behaved very racist. The hatred towards us who speak more than two languages is incredible.
Atmosphere: 1
Food: 1
Service: 1
Whoever works Tuesdays, white male, long hair in a bun, fuzzy beard was super rude to me and drenched my sandwich in mayo when I asked to try it.
Atmosphere: 3
Food: 5
Service: 1
Asked for extra olives and employee gave me a dirty look and said “no.” Horrible customer service. I don’t know his name. Had long hair, a beard, and was hard to look at. (mid to early twenties)
Atmosphere: 1
Service: 1
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