We recently ordered takeout from El Dorado, and while the food itself was quite good, our overall experience left much to be desired due to additional fees, poor service, and lack of attention to detail. Sadly, this prevents us from giving a five-star review.
First, there’s an extra $4 charge if you pay with a credit card, regardless of the order size. This feels excessive and unnecessary, especially when dining out or ordering takeout is already expensive.
We ordered two adult meals and a kids’ meal, which my two kids and I went to pick up. While it’s understandable that takeout orders don’t come with chips and salsa like dine-in orders do, we were surprised to find that the kids’ meal was charged at full adult price and didn’t include a drink. When I mentioned this and declined the kids’ meal, the staff seemed visibly irritated rather than understanding.
Additionally, they don’t provide any utensils or napkins with the takeout order, which is inconvenient and adds to the impression that they don’t prioritize the takeout experience.
While the food was enjoyable, the added fees, lack of basic necessities like napkins and utensils, and dismissive service make it unlikely we’ll return. El Dorado has good potential, but they need to address these issues to improve the takeout experience for customers.
Mike T
Small town Mexican restaurant with really good fresh food and cool servers and a rad cook! Gas burrito with fries in it is bomb as hell. If your in nephi it's the best Mexican restaurant in town.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: G a S Burrito
Andrea Johnson
We stopped here after driving over the Payson Canyon to the back side of the Nebo loop.
Family restaurant is the first impression. We arrived right at the start of the dinner hour and were able to get seats immediately.
The house salsa was wonderful with just the right kick of spice and the chips were very good.
We ordered the Pollo Desobrado and a bean and pork burrito/beef and bean combination platter.
The food came out quickly and was very hot and delicious.
Very well priced also.
Don't miss out on this small town gem!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wet Burrito
Bonnie DelRio
Been on vacation for 5 days, in Mesquite and St George . This is the best food on the whole vacation. Very reasonably priced. Food was fresh. Salsa best in the state. We dined in.
Atmosphere: 5
Food: 5
Service: 5
Isis King
Yes I would like to make a statement on the El Dorado restaurant that's located on Main Street in Nephi I'm a black African American I went and ordered 2 things and it was way more than I haven't eve paid so I asked them to refund it, as I walked out an employee came out side and hugged me and said she was sorry she said they was being racist against you. I felt like something was wrong and the young lady confirmed it thy was being disrespectful and racist.
Atmosphere: 1
Food: 1
Service: 1
Sarah Webb
The food is great and the waitresses are always so friendly.
Atmosphere: 5
Food: 5
Service: 5
Curt chop side by side
Great tamales and my favorite is the # 10.. they need a chunky salsa. Came in with 12 people and waitress said not knowing we could hear her “ that’s not my table “ yeah we have a table of 12 that’s 4 different families that would have tipped you . Anyone know work ethic anymore ?
Atmosphere: 1
Food: 5
Service: 1
Veronica Painter
Great food and large portions.
Amanda Burk
My waitress was so kind and generous. I wasn't sure what I wanted to eat. So I told her what I liked and she got me exactly what I wanted. She is the best waitress ever. Thank you Kadie. You deserve a raise!!!!
Atmosphere: 5
Food: 5
Service: 5
Kyle Kannady
No alcohol even though online menu said there was and food wasn't seasoned very good.
My 4 yr old son fell through the seat that’s by the window. My husband got up to pay and my son got up to move out of the seat and the entire seat fell off and scraped him up bad. The manager claimed that it’s not his fault and he doesn’t have time to look everything over and make sure it’s in working order. Never going back.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Chimichanga Dinner
Bud Goff
Stopped in for a quick bite passing through town and picked a great place.
Atmosphere: 5
Food: 5
Service: 5
Scott Baker
Friendly staff, friendly customers and excellent food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajitas
Amanda b
My waitress was so kind and generous. I wasn't sure what I wanted to eat. So I told her what I liked and she got me exactly what I wanted. She is the best waitress ever. Thank you Kadie. You deserve a raise!!!!
We recently ordered takeout from El Dorado, and while the food itself was quite good, our overall experience left much to be desired due to additional fees, poor service, and lack of attention to detail. Sadly, this prevents us from giving a five-star review. First, there’s an extra $4 charge if you pay with a credit card, regardless of the order size. This feels excessive and unnecessary, especially when dining out or ordering takeout is already expensive. We ordered two adult meals and a kids’ meal, which my two kids and I went to pick up. While it’s understandable that takeout orders don’t come with chips and salsa like dine-in orders do, we were surprised to find that the kids’ meal was charged at full adult price and didn’t include a drink. When I mentioned this and declined the kids’ meal, the staff seemed visibly irritated rather than understanding. Additionally, they don’t provide any utensils or napkins with the takeout order, which is inconvenient and adds to the impression that they don’t prioritize the takeout experience. While the food was enjoyable, the added fees, lack of basic necessities like napkins and utensils, and dismissive service make it unlikely we’ll return. El Dorado has good potential, but they need to address these issues to improve the takeout experience for customers.
Small town Mexican restaurant with really good fresh food and cool servers and a rad cook! Gas burrito with fries in it is bomb as hell. If your in nephi it's the best Mexican restaurant in town.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: G a S Burrito
We stopped here after driving over the Payson Canyon to the back side of the Nebo loop.
Family restaurant is the first impression. We arrived right at the start of the dinner hour and were able to get seats immediately.
The house salsa was wonderful with just the right kick of spice and the chips were very good.
We ordered the Pollo Desobrado and a bean and pork burrito/beef and bean combination platter.
The food came out quickly and was very hot and delicious.
Very well priced also.
Don't miss out on this small town gem!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wet Burrito
Been on vacation for 5 days, in Mesquite and St George . This is the best food on the whole vacation. Very reasonably priced. Food was fresh. Salsa best in the state. We dined in.
Atmosphere: 5
Food: 5
Service: 5
Yes I would like to make a statement on the El Dorado restaurant that's located on Main Street in Nephi I'm a black African American I went and ordered 2 things and it was way more than I haven't eve paid so I asked them to refund it, as I walked out an employee came out side and hugged me and said she was sorry she said they was being racist against you. I felt like something was wrong and the young lady confirmed it thy was being disrespectful and racist.
Atmosphere: 1
Food: 1
Service: 1
The food is great and the waitresses are always so friendly.
Atmosphere: 5
Food: 5
Service: 5
Great tamales and my favorite is the # 10.. they need a chunky salsa. Came in with 12 people and waitress said not knowing we could hear her “ that’s not my table “ yeah we have a table of 12 that’s 4 different families that would have tipped you . Anyone know work ethic anymore ?
Atmosphere: 1
Food: 5
Service: 1
Great food and large portions.
My waitress was so kind and generous. I wasn't sure what I wanted to eat. So I told her what I liked and she got me exactly what I wanted. She is the best waitress ever. Thank you Kadie. You deserve a raise!!!!
Atmosphere: 5
Food: 5
Service: 5
No alcohol even though online menu said there was and food wasn't seasoned very good.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
My 4 yr old son fell through the seat that’s by the window. My husband got up to pay and my son got up to move out of the seat and the entire seat fell off and scraped him up bad. The manager claimed that it’s not his fault and he doesn’t have time to look everything over and make sure it’s in working order. Never going back.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Chimichanga Dinner
Stopped in for a quick bite passing through town and picked a great place.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, friendly customers and excellent food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajitas
My waitress was so kind and generous. I wasn't sure what I wanted to eat. So I told her what I liked and she got me exactly what I wanted. She is the best waitress ever. Thank you Kadie. You deserve a raise!!!!
Atmosphere: 5
Food: 5
Service: 5
Really good hole in the wall Mexican food
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Chimichanga Dinner, Carne Asada Taco
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