Firehouse Subs North Salt Lake

The food was delicious with fresh toppings, and warm.
Service was friendly, it just seems that this particular location gets a lot of online orders so if you are dining in, it takes a bit longer to get your food.
The restrooms need work. One was completely out of order. The other was filthy and the paper towel dispenser is broken.
Outdoor tables looked like they had not been cleaned for a few days.

Atmosphere: 4

Food: 5

Service: 5

Food was great. Employees were great.

Store needs a good cleaning. While waiting for my food I noticed the baseboards were black with dirt, floors were also grimy along the edges. Racking in front of the counter was covered in dust and grime. Counter wall needs to be cleaned. Front windows were pretty bad.

One bathroom was out of order and the other bathroom wasn’t great. The faucet in the working bathroom needs to be fixed.

If the front of house is this dirty I can only imagine what the back of house looks like.

My favorite is the Hero sub.

Atmosphere: 3

Food: 5

Service: 5

Great service, delicious food, and Katie has fantastic customer service. 5/5 will be back!

Atmosphere: 5

Food: 5

Service: 5

Called in a platter order and they had it ready in 15 minutes

Atmosphere: 5

Food: 5

Service: 5

i used to go to firehouse subs quite often(won’t be going again) i am vegetarian and get the veggie sub and today i found multiple chicken pieces thru the sandwich so i called them and i found out they don’t change their gloves when they are making a vegetarian sandwich after they had just made a meat sandwich and IT IS NOT VEGETARIAN IF YOU ARENT CHANGING YOUR GLOVES AFTER YOU TOUCH MEAT the lady i talked to on the phone was nice and apologized for what happened and told me they don’t change their gloves when making the food witch i appreciate very much but this shouldn’t happening when it is advertises as vegitarian

Firehouse always makes subs that taste great. This is my favorite sandwich place around!

Atmosphere: 5

Food: 5

Service: 5

I love firehouse but this location needs some help w customer service. I have to eat gluten free and their online app always says not available even though they have in stock. I’ve asked multiple times and they say they will let corporate know but it’s always listed as not available. I try to call on the phone and they never answer their phone so I can’t order a GF Sandwhich online or over the phone. I don’t want to go in in case the don’t really have it. But Jersey Mike’s always answers their phone. I love Firehouse but this location needs serious help for customer service.

Atmosphere: 3

Service: 1

Good sandwiches with a strong ethos behind them. A little slim, - and probably less fibrous than say spankys or subway, that's what my friend told me.

Atmosphere: 5

Food: 5

Service: 5

The sandwiches are good and the teens working the registers are teens. I love the Freestyle machine drinks.
However, I was really disgusted by the condition of the ladies' restroom. This was my first time using it, and it was appalling. While the dining area seemed clean and possibly renovated, the restroom clearly hasn’t received the same attention or regular maintenance.
Here are a few specific concerns:
-The faucet barely sprayed water due to heavy lime buildup.
-Toilet paper and paper towels were not in the dispensers, just stacked on top.
-The door was visibly grimy.
-Trash was overflowing from the can onto the floor.
-The only thing functioning properly was the soap dispenser.
I ended up just washing my hands and leaving quickly. I didn’t allow my niece to go in—I cleaned her hands using water from the drink machine and napkins instead.
I'll bring my own wet wipes in the future or take the sandwiches home because this is unacceptable.

Atmosphere: 1

Food: 4

Service: 3

I'm happy they were open on Sunday and that they have gluten free buns. The service was great and the food was great!

Atmosphere: 5

Food: 5

Service: 5

We love this location. We visit fairly regularly. The staff is pleasant, efficient, and we're happy with the sandwiches.

I consider myself something of a sandwich connoisseur.. and you guys this sandwich is got is WAY TOO GOOD 🤤 I got the MD italian.. 10/10 would recommend and I will be back for more! Well done!!

I only began frequentkng this place about a month or so ago but I have loved every sandwich I've had there. The staff are always open to give a sub suggestion and get the food out quick with a good sense of humor. I highly recommend this place

We attempted to get dinner from there. My wife tried to call in prior at around 8:35 PM so that I could pick up the order but no one answered. She called multiple times so I went over there and got there At 8:55 PM. They were already cleaning up. I tried to order. They said they closed at nine even though it was listed. It’s 10 on the door and it was 8:55. It appeared that they were just not answering the phone so that they didn’t have to make any more sandwiches seeing as they already started to clean up. The unfortunate thing is my kids really wanted that for dinner and it was a waste of time to drive over there to be told, they wouldn’t make anything because they had already cleaned up before they were closed.

Stayed across the street at a hotel. Love firehouse!