Arby's
1150 S State St, Orem
(801) 225-6645
Recent Reviews
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Not a fan of the Philly Steak. It tastes okay but why use a low quality hamburger and cheese sauce instead of real cheese. You've got all the components of a great Philly cheesesteak. Why cheap it up. Freezing in the dining area too. The employees are nice and the place is clean.
Atmosphere: 4
Food: 3
Service: 4
Have you heard of the tragedy of Darth plagueis the wise
Atmosphere: 3
Food: 3
Service: 3
It was an awesome place, love this place.
Atmosphere: 5
Food: 5
Service: 5
Waited in the lobby for a good ten minutes to order and was ignored. Finally left and went somewhere else. Staff was completely apathetic.
How about something less expensive. $7 for a puny beef n cheddar? No thanks.
Atmosphere: 3
Food: 2
Service: 3
Jessika is the best. She will start you off with a huge smile and a friendly greeting. It’s a nice, and spacious store with great food and fast service, but the best part of your visit will be Jessika. You go girl!
Atmosphere: 5
Food: 5
Service: 5
Has made some major improvements over the years
Atmosphere: 3
Food: 5
Service: 3
Curly fries and mozzarella sticks were fresh and hot! The wheat bread for the turkey sandwich was dry. Gal at
The drive thru window was friendly.
Food: 4
Service: 4
Recommended dishes: Mozzarella Sticks, Curly Fries
The manger is super slow you guys suck
Atmosphere: 1
Food: 1
Service: 1
Jessika was amazing. She deserves a raise. Best customer service I’ve experienced in a long time.
Service: 5
Recommended dishes: Curly Fries, French Dip
Restaurantji Recommends
This is the slowest Arby’s we have ever been to.
Atmosphere: 3
Food: 3
Service: 3
I pulled up to the drive through and sat there and waited for a minute. No one responded so I started talking to try and get someone's attention. No response. I pulled up to the window and initially a young man came to the window very anxious and then left. A middle aged woman with short hair then came to the window and said that I was suppose to give my order at the drive through. I told her that I tried and no one responded so I pulled up. She said you must not have been on the sensor. With an annoyed look, she said what do you want. I told her I had a coupon, dine for 2 for $9.99. She asked what I wanted to drink and I told her Dr. Pepper and Stawberry lemonade. I asked if the Strawberry lemonade was included. She told me that would be more. I said that would be ok. A minute later, she opened the window and asked for the payment and the coupon. She handed me my soda, then she handed me my strawberry lemonade. The cup was 3/4 full of ice. I asked her if I could have a new one without ice because the cup was full of ice. She told me that is how they are suppose to come. With an annoyed look, she took it back and told me to pull foward to the yellow line. I did and when I looked back, there were not any cars behind me. Why did she ask me to pull forward? The thought kept coming to my mind that she might have done something to my drink since she seemed so annoyed at my request. While I was waiting, I noticed the Dr. Pepper that she gave me was mostly full of ice as well. The Dr. Pepper tasted gross like it was either watered down or the machine had not been cleaned for awhile. My food was brought out and the lemonade didn't have any ice in it, but the thought kept coming to my mind what if she did something to my drink. So I didn't feel comfortable to drink it because she pushed me out of line of site so fast after asking for a lemonade with no ice. I always eat a fry right away to test them. The frys were only a little warm at best. How long were they sitting there? There may have been a coupon, but I felt ripped off with the food and service I got. She was in such a hurry to get me out of her window that she had the guy who brought my food bring me my credit card because she hadn't even rang up my transaction yet while I was there. That was concerning to me. Did she take information from my card when it was in her posession? As I was driving off, there still were no cars in the drive through. It doesn't surprise me that this location is so slow if everyone gets treated the way I did today. I used to come to this location frequently, but you have lost a customer today.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Curly Fries, Roast Beef
Food could have been better.
I'm not impressed.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Roast Beef
We came in and there was nobody in there. We waited 20 mins, said hello and tried to get someone to serve us, no one answered. We left.
Atmosphere: 1
Food: 1
Service: 1
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