I pulled up to the drive through and sat there and waited for a minute. No one responded so I started talking to try and get someone's attention. No response. I pulled up to the window and initially a young man came to the window very anxious and then left. A middle aged woman with short hair then came to the window and said that I was suppose to give my order at the drive through. I told her that I tried and no one responded so I pulled up. She said you must not have been on the sensor. With an annoyed look, she said what do you want. I told her I had a coupon, dine for 2 for $9.99. She asked what I wanted to drink and I told her Dr. Pepper and Stawberry lemonade. I asked if the Strawberry lemonade was included. She told me that would be more. I said that would be ok. A minute later, she opened the window and asked for the payment and the coupon. She handed me my soda, then she handed me my strawberry lemonade. The cup was 3/4 full of ice. I asked her if I could have a new one without ice because the cup was full of ice. She told me that is how they are suppose to come. With an annoyed look, she took it back and told me to pull foward to the yellow line. I did and when I looked back, there were not any cars behind me. Why did she ask me to pull forward? The thought kept coming to my mind that she might have done something to my drink since she seemed so annoyed at my request. While I was waiting, I noticed the Dr. Pepper that she gave me was mostly full of ice as well. The Dr. Pepper tasted gross like it was either watered down or the machine had not been cleaned for awhile. My food was brought out and the lemonade didn't have any ice in it, but the thought kept coming to my mind what if she did something to my drink. So I didn't feel comfortable to drink it because she pushed me out of line of site so fast after asking for a lemonade with no ice. I always eat a fry right away to test them. The frys were only a little warm at best. How long were they sitting there? There may have been a coupon, but I felt ripped off with the food and service I got. She was in such a hurry to get me out of her window that she had the guy who brought my food bring me my credit card because she hadn't even rang up my transaction yet while I was there. That was concerning to me. Did she take information from my card when it was in her posession? As I was driving off, there still were no cars in the drive through. It doesn't surprise me that this location is so slow if everyone gets treated the way I did today. I used to come to this location frequently, but you have lost a customer today.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Curly Fries, Roast Beef
MJ
Food could have been better.
Larkin Hastriter
I'm not impressed.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Roast Beef
Naomi Collins
We came in and there was nobody in there. We waited 20 mins, said hello and tried to get someone to serve us, no one answered. We left.
Atmosphere: 1
Food: 1
Service: 1
Andrea
Horrible attention, first they gave me the wrong 6 hamburgers, I asked them to change them for chicken, they gave me 4 hamburgers and one of them without chicken, that is, they stole 2 hamburgers from me and they did not want to answer for the two that I was missing. HORRIBLE CARE IN
Atmosphere: 1
Food: 1
Service: 1
Kevin Jex
Wait time was longer than I expected, considering there were two people ordering food. The bathroom paper towels weren’t even in the dispenser. Just a roll other people touch. Floor was sticky too. Food was good. Not great but not bad. Overall 2 stars suffice.
Atmosphere: 2
Food: 3
Service: 2
Oswaldo Albornoz
You must like ham before coming here. Chicken hamburger my favorite.
Atmosphere: 4
Food: 5
Service: 4
kelly Churchill
It was good disappointed that they took mozzarella sticks off the 2 for 6 sale
As Arby’s go this one is what I’d refer to as “classic” with the old school sign out front and some clear need for updates inside. The food and staff are great, the building is just old and dated so the atmosphere isn’t great. The parking lot is a little tight as well.
Ultimately, we don’t go to Arby’s for the “atmosphere” so it’s not a real deterrent to us, but to some people it might be.
This is a poorly managed Arby’s that consistently gives bad service. My last 4 visits to this store the following has taken place:
- 4 of 4 orders were incorrect and I was given completely wrong items.
- I have been charged incorrectly for all 4 orders.
- I have been met with combative management every time I’ve tried to have something resolved and I’ve never been apologized to.
Atmosphere: 1
Food: 1
Service: 1
Nathan Owens
11 pm, I’m the only car in the drive-thru. Ordered a roast beef sandwich and curly fries. Pulled up to the window and didn’t see anybody for 15 minutes. Almost called the cops because I was worried something happened to the workers. It took them 20 minutes to make a roast beef sandwich with no other customers around, and not one person even came to the window during that time
This is the slowest Arby’s we have ever been to.
Atmosphere: 3
Food: 3
Service: 3
I pulled up to the drive through and sat there and waited for a minute. No one responded so I started talking to try and get someone's attention. No response. I pulled up to the window and initially a young man came to the window very anxious and then left. A middle aged woman with short hair then came to the window and said that I was suppose to give my order at the drive through. I told her that I tried and no one responded so I pulled up. She said you must not have been on the sensor. With an annoyed look, she said what do you want. I told her I had a coupon, dine for 2 for $9.99. She asked what I wanted to drink and I told her Dr. Pepper and Stawberry lemonade. I asked if the Strawberry lemonade was included. She told me that would be more. I said that would be ok. A minute later, she opened the window and asked for the payment and the coupon. She handed me my soda, then she handed me my strawberry lemonade. The cup was 3/4 full of ice. I asked her if I could have a new one without ice because the cup was full of ice. She told me that is how they are suppose to come. With an annoyed look, she took it back and told me to pull foward to the yellow line. I did and when I looked back, there were not any cars behind me. Why did she ask me to pull forward? The thought kept coming to my mind that she might have done something to my drink since she seemed so annoyed at my request. While I was waiting, I noticed the Dr. Pepper that she gave me was mostly full of ice as well. The Dr. Pepper tasted gross like it was either watered down or the machine had not been cleaned for awhile. My food was brought out and the lemonade didn't have any ice in it, but the thought kept coming to my mind what if she did something to my drink. So I didn't feel comfortable to drink it because she pushed me out of line of site so fast after asking for a lemonade with no ice. I always eat a fry right away to test them. The frys were only a little warm at best. How long were they sitting there? There may have been a coupon, but I felt ripped off with the food and service I got. She was in such a hurry to get me out of her window that she had the guy who brought my food bring me my credit card because she hadn't even rang up my transaction yet while I was there. That was concerning to me. Did she take information from my card when it was in her posession? As I was driving off, there still were no cars in the drive through. It doesn't surprise me that this location is so slow if everyone gets treated the way I did today. I used to come to this location frequently, but you have lost a customer today.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Curly Fries, Roast Beef
Food could have been better.
I'm not impressed.
Atmosphere: 1
Food: 2
Service: 3
Recommended dishes: Roast Beef
We came in and there was nobody in there. We waited 20 mins, said hello and tried to get someone to serve us, no one answered. We left.
Atmosphere: 1
Food: 1
Service: 1
Horrible attention, first they gave me the wrong 6 hamburgers, I asked them to change them for chicken, they gave me 4 hamburgers and one of them without chicken, that is, they stole 2 hamburgers from me and they did not want to answer for the two that I was missing. HORRIBLE CARE IN
Atmosphere: 1
Food: 1
Service: 1
Wait time was longer than I expected, considering there were two people ordering food. The bathroom paper towels weren’t even in the dispenser. Just a roll other people touch. Floor was sticky too. Food was good. Not great but not bad. Overall 2 stars suffice.
Atmosphere: 2
Food: 3
Service: 2
You must like ham before coming here. Chicken hamburger my favorite.
Atmosphere: 4
Food: 5
Service: 4
It was good disappointed that they took mozzarella sticks off the 2 for 6 sale
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mozzarella Sticks, Curly Fries
As Arby’s go this one is what I’d refer to as “classic” with the old school sign out front and some clear need for updates inside. The food and staff are great, the building is just old and dated so the atmosphere isn’t great. The parking lot is a little tight as well.
Ultimately, we don’t go to Arby’s for the “atmosphere” so it’s not a real deterrent to us, but to some people it might be.
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Restaurantji Recommends
It's good, but if u didn't know it was open it would look closed. Had to wait about 10 minutes after ordering. Very nice people tho.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chicken Tenders, Curly Fries
It was good disappointed that they took mozzarella sticks off the 2 for 6 sale
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Mozzarella Sticks, Curly Fries
This is a poorly managed Arby’s that consistently gives bad service. My last 4 visits to this store the following has taken place:
- 4 of 4 orders were incorrect and I was given completely wrong items.
- I have been charged incorrectly for all 4 orders.
- I have been met with combative management every time I’ve tried to have something resolved and I’ve never been apologized to.
Atmosphere: 1
Food: 1
Service: 1
11 pm, I’m the only car in the drive-thru. Ordered a roast beef sandwich and curly fries. Pulled up to the window and didn’t see anybody for 15 minutes. Almost called the cops because I was worried something happened to the workers. It took them 20 minutes to make a roast beef sandwich with no other customers around, and not one person even came to the window during that time
Atmosphere: 1
Food: 1
Service: 1
Great food, quiet day..
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Curly Fries
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