The staff was kinda all over the place. Guy at the window was hard to understand, I had to ask him to repeat, and still didn't fully understand. Guy that gave me my drink was shaky gave me a drink that was dripping everywhere. No ice and flat root beer. I had to go back through the drive thru to get it replaced. Still not good root beer. I felt like the staff was all brand new and didn't know what they were doing.
Atmosphere: 3
Food: 3
Service: 3
Robert M
Got nuggets a bowl and extra biscuits. One biscuit was just free floating in the bag, they didn't ask about sauce for the nuggets, and I forgot when I was asked to pull up front away. Turns out they also didn't put a straw for the drink nor a spork for the bowl. Not impressed at all.
Edit: went back through the receipt and they charged me for a large upgrade on the drink I didn't ask for and only gave me a medium. And shorted me a biscuit. This place is TRASH.
Food: 2
Service: 1
Carlos Issa
These people suck at there job. I wish I could suck at my job this much and still have a job. The fact that I have to pull around from the drive through to a spot for a freaking root beer. Let’s get a clue guys. Y’all suck. Close the doors already
Atmosphere: 1
Food: 1
Service: 1
Brandon Christensen
I went to the north Orem location and didn’t receive 2 large side that were $15. My wife called in and they said they would take our name and number and would make it right on next visit. I wasted more time just to be treated like poorly for poor trash food. I WILL NEVER GO HERE AGAIN! Don’t want my $15 worth of food they forgot and were careless lying to me abt giving to me. PEACE
Atmosphere: 3
Food: 1
Service: 1
Katie Giras
We took our Special Needs class here for lunch! Erica took such great care of us. She came out and talked to our kids and got to know them. We love them!!!!!
Atmosphere: 5
Food: 5
Service: 5
Jonnie Berrocal
These guys have messed up my order a few times. If my family didn't love KFC so much, I wouldn't go back. I don't know if it is due to lack of employees, but it seems like chaos when I go there. This last time, they sent me around to wait for my order. When the person brought my order they didn't bring all the meals I had ordered, then when I told them they went went back in and brought out an extra cake and then I remembered I already ordered the cake and I didn't have it either. So they tried to offer the cake for their mistake but I had actually ordered the cake and paid for it and didn't account for it when I checked my order in the first place. Absolute chaos
Jeff Delaney
The country fried steak on wendsday is a guilty pleasure of mine.
Atmosphere: 4
Food: 5
Service: 4
Darlena Gallegos
I had a great experience here. The employees were awesome! Food was on point as usual. The restrooms were clean. Another customer overheard me saying that the cashier missed my order for an ice cream cone and he bought it for me. It totally made my evening!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Draft a and w Root Beer Regular
Andy Knudsen
KFC also at this location fast service good
Atmosphere: 5
Food: 5
Service: 5
Lois J Bown
Been going to A & W for 70 years. Nothing beats their iced-mug root beer float with a chicken pot pie. Celebrated my 90th birthday there. Thanks A & W:)
Their online app wouldn't work.I went to pick up my food when I found out they didn't get my order online and they wouldn't give me the online price. Ugh after driving there I was not happy. I didn't order anything.
Nancy Trevino
Update August 2023: lemonade is good. Bought a jug for about $8 and you can get refills for just $1 + tax. Definitely recommend.
The staff was kinda all over the place. Guy at the window was hard to understand, I had to ask him to repeat, and still didn't fully understand. Guy that gave me my drink was shaky gave me a drink that was dripping everywhere. No ice and flat root beer. I had to go back through the drive thru to get it replaced. Still not good root beer. I felt like the staff was all brand new and didn't know what they were doing.
Atmosphere: 3
Food: 3
Service: 3
Got nuggets a bowl and extra biscuits. One biscuit was just free floating in the bag, they didn't ask about sauce for the nuggets, and I forgot when I was asked to pull up front away. Turns out they also didn't put a straw for the drink nor a spork for the bowl. Not impressed at all.
Edit: went back through the receipt and they charged me for a large upgrade on the drink I didn't ask for and only gave me a medium. And shorted me a biscuit. This place is TRASH.
Food: 2
Service: 1
These people suck at there job. I wish I could suck at my job this much and still have a job. The fact that I have to pull around from the drive through to a spot for a freaking root beer. Let’s get a clue guys. Y’all suck. Close the doors already
Atmosphere: 1
Food: 1
Service: 1
I went to the north Orem location and didn’t receive 2 large side that were $15. My wife called in and they said they would take our name and number and would make it right on next visit. I wasted more time just to be treated like poorly for poor trash food. I WILL NEVER GO HERE AGAIN! Don’t want my $15 worth of food they forgot and were careless lying to me abt giving to me. PEACE
Atmosphere: 3
Food: 1
Service: 1
We took our Special Needs class here for lunch! Erica took such great care of us. She came out and talked to our kids and got to know them. We love them!!!!!
Atmosphere: 5
Food: 5
Service: 5
These guys have messed up my order a few times. If my family didn't love KFC so much, I wouldn't go back. I don't know if it is due to lack of employees, but it seems like chaos when I go there. This last time, they sent me around to wait for my order. When the person brought my order they didn't bring all the meals I had ordered, then when I told them they went went back in and brought out an extra cake and then I remembered I already ordered the cake and I didn't have it either. So they tried to offer the cake for their mistake but I had actually ordered the cake and paid for it and didn't account for it when I checked my order in the first place. Absolute chaos
The country fried steak on wendsday is a guilty pleasure of mine.
Atmosphere: 4
Food: 5
Service: 4
I had a great experience here. The employees were awesome! Food was on point as usual. The restrooms were clean. Another customer overheard me saying that the cashier missed my order for an ice cream cone and he bought it for me. It totally made my evening!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Draft a and w Root Beer Regular
KFC also at this location fast service good
Atmosphere: 5
Food: 5
Service: 5
Been going to A & W for 70 years. Nothing beats their iced-mug root beer float with a chicken pot pie. Celebrated my 90th birthday there. Thanks A & W:)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Logistics visit
Atmosphere: 3
Food: 3
Service: 3
Their online app wouldn't work.I went to pick up my food when I found out they didn't get my order online and they wouldn't give me the online price. Ugh after driving there I was not happy. I didn't order anything.
Update August 2023: lemonade is good. Bought a jug for about $8 and you can get refills for just $1 + tax. Definitely recommend.
Food was good, service a little slow. Just what I
Atmosphere: 3
Food: 4
Service: 3
Good place to get chicken and hamburgers.
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