Costa Vida
800 W University Pkwy, Orem
(801) 863-7637
Recent Reviews
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so the cashier the first one that I went in line was really rude to me for no reason. I asked if I could sub the pico for lettuce she said in a very upper up way no. And I don't mind being told no but the way that she said, it was very rude for no reason.
and I felt like she was instigating the other workers.
I felt to record an audio form just in case she said anything else to me. And she accuse me of stealing soda to her other coworker. I was getting water. So it's on audio form of her telling her other employees that I'm stealing soda, which is not true I didn't steal soda so I confronted her about it and I said why are you saying that I'm stealing soda I took water and then two of the employees gaslight me in pretend like it was all my imagination. But anyway, I recorded this and I want to send it to the manager because there's no reason to be that rude to customers
Atmosphere: 4
Food: 3
Service: 4
Paid full price for less than half of a nacho. Literally had 3 pieces of chicken and a hand full of chips and some cheese. RIP OFF!!. When I questioned them about the size they said it did look small but did nothing to fix the issue.
Atmosphere: 1
Food: 1
Service: 1
small portions, not fully cooked rice, not a good time
Atmosphere: 1
Food: 1
Service: 1
There portion sizes are by far the smallest then any other costa vida I have been to!
Café rio, but not café rio
The Google location is incorrect
Employee named Maui tried as hard as he can to put as little ingredients as he could on my salad. 👎
What’s advertised vs what I got. Don’t know why I’m paying the same amount for less food now
Great food great service!!
Don’t get cheese on top of your burritos because they don’t properly spread it out on top of the burritos and their conveyor oven id too short and they don’t roll the burrito wider so its short enough to fit better. None of them know how to drizzle sauces and blame the ladles. The pico is usually only 1-1.5 oz instead of the 2oz it comes with. If you ask for light lettuce they pit the normal amount which means they stack it up when it’s normal amount. And if you tell them it’s too much they still leave it in there instead of taking some out for you. Also they never offer a bag and unless you know they have them then you assume they don’t have any instead of asking. Also their prices are weird because they aren’t underneath the corporate, most college campus ones aren’t. Also a good chuck of the time the chicken is kind of burnt and the rice isn’t recently switched and is hard to eat.
Restaurantji Recommends
Their food is always fresh and made to your specifcatons.. I had a salad that had my choice of meat, beans, rice, and of course lettuce. It was ample and delicious!
There are many choices to please most anyone!
The service here is a joke. Today I ordered from their newly added kiosk machines and the workers here straight up ignored my order and went on to the next customer instead. There was only one person that ordered before me. I waited for more than 10 minutes and still my order wasn’t prioritized or even worked on. Luckily the manager was able to refund my order.
This location does not take cash and they don't take the app.
You would think being on a college campus they would allow students to take advantage of the rewards thru the costa vida app
They have the little tablet order yourself device. Ordered a large nachos. After tax is 12. At other locations I feel ripped off. But here my food was extra yummy and I was able to add onions, cilantro, tomato's and a lime wedge plus my salsa which I thought was nice.. like the old days before big companies started robbing us, civilians. I wish I could boycot like I did dunkin and Starbucks. But it's just too yummy ?. I read other reviews and I'm glad my experience was positive. Maybe they are stepping it up, as they should!
Food: 5
Service: 5
Recommended dishes: Sweet Pork Nachos
Employees objective here is to shovel the food as fast as possible onto your salad, which ended up half the regular size.
They tried to charge me extra for more rice on a $11 vegetarian salad? Please madam, a rice kernel more for the poor and hopeless..??
Food: 2
Service: 1
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