Costa Vida

575 E University Pkwy Suite B - 1, Orem
(801) 225-5220

Recent Reviews

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Russ Cartwright

The staff that was on when I went to night were really lazy and wasn't in anyway understanding or nice when it came to the customer

Atmosphere: 5

Food: 5

Service: 1

Kimberly Coronado

The last two times I've come, the same young man serving the salads at the beginning of the line has made a big deal to his coworkers about serving exactly two ounces of meat in the salads (and I'd say if he were to weigh the portions it might be less). It looks like the tiniest amount of rice, beans, and meat. If that's the serving, that's fine, but I don't see other Costs Vidas doing that. The others just use their serving utensils to serve and be done and it feels more generous, plus the servers are focused on me the customer rather than telling the other coworkers that he's going to need exactly 2 oz more for the following customers of grilled chicken or other meats. Because it's happened twice, I will not plan to come back.

Food: 2

Service: 1

Sarah Carter

This location in particular handles gluten-friendly orders very well! I came in for some dinner, and the friendly redhead who made my meal made sure to wash her hands and change her gloves before continuing with my order to make sure there was no gluten!

Atmosphere: 5

Food: 5

Service: 5

Ryan Madsen

This crew was amazing! Did amazing work was in and out with my food and it tasted great! The checkout lady Maddy was super kind and talkative and definitely brought the atmosphere up!

Atmosphere: 5

Food: 5

Service: 5

Porter O'Reilly

Great customer service and food

Atmosphere: 5

Food: 5

Service: 5

Easton Alvey

I never do these reviews but the guy that helped me today was a stud. We came in right before close and he was super friendly and just a good dude. Shout out Palmer. My guy deserves a raise.

Service: 5

Maddison Holt

I talked to the 2 best employees at this location. One of the was the manager Sidney the other was Maddy. These employees made my experience a very good experience. I love Costa Vida already and they made me love this location. I do think this location needs a drive-through, but I hear we’re working on that

Atmosphere: 5

Food: 5

Service: 5

Colton Bailey

I used to really enjoy coming here but now when I come here they shouldn’t even charge for meat because I think got 3 strands of sweet pork. Only get 2 bites with meat just unbelievable that they now charge you extra for what you used get with the meat portion

Peter Niedfeldt

Maddy and Shelby were absolutely amazing. Give them a raise.

Atmosphere: 5

Food: 5

Service: 5

Liu Kong

They don't have napkins and the food is awful.

Atmosphere: 1

Food: 1

Service: 1

Alex Schaub

Salad with 4 pieces of raw meat, this place stinks.

Atmosphere: 1

Food: 1

Service: 1

Test Test

Legitimately surprised at the service here, food basically didn't even look like Costa I've gotten anywhere - I feel like our server (Brig) didn't know how to make the burrito. Disappointed, will be choosing other locations in the future because this is the second time this has happened. Also, stood there for multiple minutes with no line before being served.

Service: 1

Jeffrey Abraham

Great employees that make great food.

Atmosphere: 5

Food: 5

Service: 5

Holly Thomas

I had such a great experience at Costa Vida yesterday thanks to Maddy! She was super friendly and made sure my order was perfect. It’s clear she really cares about the customers! she greeted everyone with a smile and created such a positive vibe. The food was delicious as always! You can tell she enjoys her job and works hard to make people feel welcome. I’ll definitely be coming back to this location!!

Atmosphere: 5

Food: 5

Service: 5

Izzy Rust

We ordered 2 burritos. One was made correct the other just needed to be smothered in sauce. It was a light miscommunication but when we tried to get it corrected Yasmin at this location scoffed, angrily through the sauce on the burrito and threw it in the oven to get toasted but didn’t let it sit in there long enough to fully melt the cheese. Everyone else was nice but Yasmin.

Atmosphere: 2

Food: 4

Service: 1

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