Dairy Queen Grill & Chill
813 E 800 N, Orem
(801) 224-3434
Recent Reviews
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I always love how friendly the staff is. It's usually teenage guys and they are so nice. This time we went on free cone day and it was very busy, but things were handled well and in an orderly manner. And it was still reasonably quick. For how many people we're getting taken care of.
Atmosphere: 5
Food: 5
Service: 5
The chocolate brownie extreme blizzard is my favorite!
Atmosphere: 5
Food: 5
Service: 5
I have been here 3 times and the 3 times I have been served by a girl who is a cashier she is very rude it is really bad to have to come for ice cream and have to receive lousy service.
Terrible customer service. They had a very bad attitude when serving me. I am very disappointed because many people have told me how good their food is but the food was not worth the service.
Service: 1
Wrong food, missing items, and constant interrupting while trying to order. Management, please work on your staff. EVERY time I've gone, my order has been wrong AND food items were missing. I'm tired of getting ripped off at this location. Latest issue was on 03/06/25 at roughly 8:50pm. Ordered a freeze, got a slush. Ordered a large combo, only got the burger and medium drink, NO fries at all. Asked for no ice, drink had EXCESSIVE ice. Got two hot dogs with just ketchup and mustard, received just the hot dog and bun, NO condiments whatsoever. While trying to order the entire time, the staff would IMMEDIATELY cut me off and say "Is that all?" Let order my food and have SOME level of patience, geeze. To top it all off, the food was cold. COLD. Was it sitting around for hours? Was it never heated to begin with? I don't know. This location has horrible service, lousy staff, and desperately needs new staff.
Service: 1
They don't have bananas all the time, so whe n I want a banana split i call ahead to see if they are stocked. But yeah they need to answer the phone on a Friday night.
Food: 3
Service: 1
I am a regular here, and that always have smiles that always brighten up my days! Since I am a regular, they do know my order by heart. Which is awesome!!! Love these guys!!! Thank you for your service!
Parking: The service here is always great!
Wheelchair accessibility: They have it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Combo Meal
My husband always goes here and he only has great things to say!! Thank you, guys!!
Atmosphere: 5
Food: 5
Service: 5
They didn’t mix the blizzards all the way and it was mostly just vanilla soft serve that I was eating at the end…
Atmosphere: 3
Food: 1
Service: 4
Dominic provided us with great service! He was kind and welcoming. Give this man a raise!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Dominic was very helpful! Added a friendly aspect to the store! Enjoyed my night
Atmosphere: 5
Food: 5
Service: 5
Dominic provided us with great service! So helpful and friendly. Give this man a raise!
Atmosphere: 5
Food: 5
Service: 5
Dominic Is a true goat. This man needs a raise so give it to him. Also he is super kind and very friendly.
Atmosphere: 5
Food: 5
Service: 5
give dominic a raise
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
I ordered an Oreo blizzard. Last time there was a very small amount of Oreos and it was not blended. It was pretty much just vanilla ice cream. So I made sure to check to see if there was Oreos throughout the blizzard this time AND there wad not so I asked one of the employee at the drive through that there are barely any Oreos in this. She said I have to pay if I want extra Oreos. I said, but there’s no Oreos. She said sometimes about how The spoon size is different some days. (I have no idea what that meant, and was willing to question it) We both looked at each other in silence and then she said. Let me get you more Oreos. So I’m not sure what that means but I’d like to know when the spoon size is the normal correct size so that I can get blizzards on those days. Also, why aren’t they blending it through anymore. :(
I’m actually trying to learn how to make my own blizzards. Hopefully it gets better.
Atmosphere: 1
Food: 1
Service: 1
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