Hero Hotpot
151 360 S State St, Orem
(801) 607-2128
Recent Reviews
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This is my first review so I'm new at this but the service and food were superb. I wish there was more people that knew about the place because it was awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
My favorite hot pot place and hot pot is my favorite!!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Hot Pot
Claire and Estrella are the best waitresses! If you’re looking for a place with good service and great food come check it out! Ask for either of them, you won’t be disappointed! ? great price for the food! ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
The food was so delicious on top of this being a fun immersive food experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
Staff were very kind and everything was delicious! I recommend the spicy beef broth and the chicken broth. My friend really liked the home-cooked noodles. Awesome hotpot place!
Vegetarian options: There is a large vegetarian menu.
Atmosphere: 4
Food: 5
Service: 4
Had the most uncomfortable dining experience. The whole 2 hours we were there… our backs were hurting from the tiny wooden bench we were seated in.
This place, they deliver every single item for you except for sauces.
Sauces have its own station.
You order from the tablet,
It was hard to tell how much amount of meat and veggies they were going to bring.
They charge extra for certain broth! The server did not tell us and found out at the check out we had to pay for the additional $1 charges for the broth per person. Total came out $36 per person with tip.
It was surprising they also charge additional for enoki mushrooms.
Meat option was good.
Overall price was about the same as other hotpot or shabu places and food taste was good but one reason why I wouldn’t go back is the seating. I don’t want to have to be sore while I am enjoying my food…
Atmosphere: 4
Food: 4
Service: 4
Had the most uncomfortable dining experience. The whole 2 hours we were there… our backs were hurting from the tiny wooden bench we were seated in.
This place, they deliver every single item for you except for sauces.
Sauces have its own station.
You order from the tablet,
It was hard to tell how much amount of meat and veggies they were going to bring.
They charge extra for certain broth! The server did not tell us and found out at the check out we had to pay for the additional $1 charges for the broth per person. Total came out $36 per person with tip.
It was surprising they also charge additional for enoki mushrooms.
Meat option was good.
Overall price was about the same as other hotpot or shabu places and food taste was good but one reason why I wouldn’t go back is the seating. I don’t want to have to be sore while I am enjoying my food…
Atmosphere: 4
Food: 4
Service: 4
The servers were the friendliest people i’ve ever met, genuine kind and easy to connect with my husband and I had an amazing time trying the different meats, veggies, noodles and treats while having fun friendly conversations with the staff, the atmosphere of the restaurant was super homey and felt very welcoming thank you so much for the good time ❤️
Atmosphere: 5
Food: 5
Service: 5
Wow! This place is a MUST try. Me and my husband actually went for dinner on Friday and then for lunch the next day. We are food and restaurant critics and I thought I’d share our experience.
Food: This is a wonderful hot pot buffet. We tried about 80% of the menu during our time here and we loved every single thing. The 4 broths we tried were all very delicious and flavorful. The veggies and meat were fresh and very tasty after being boiled. You decide your experience here honestly. There are many broth, meat, veggie, options. You are also deciding on how long to cook and only combining what you wish. I would say wether you are picky or enjoy everything, this place would be perfect for you.
Service: Both days we interacted with the same two employees. They were VERY kind and helpful. Our drinks and broth were filled when needed without us having to ask even when it was a busy Friday evening. We absolutely loved how easy the ordering process was, as you could do it unbothered without calling over the waiter. They have ipads for each table that you could easily order more at any time. Nothing ever took more than 5-7 minutes to arrive to our table.
Environment: Very clean environment which is very important to us, especially when raw meat is involved. Beautiful wooden tables and decor!
We are very happy to have a good hot pot place in Utah County! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Delicious, fun, great service, unique dining experience. Was here with my four kids and they all had a blast.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was great, the waiters were very kind to me even though I couldn’t use chopsticks, and the young woman at the front who gave me a scratch ticket was very accommodating. Will come again soon.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Laksa
This place is so amazing!!!! The best food and best service I will recommend this to everyone I know!!
Atmosphere: 5
Food: 5
Service: 5
This is my new favorite place! The food is amazing and I will definitely be coming back!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Pot
I loved everything about this place except maybe the bench seats. I normally enjoy a bench but theirs are on the thinner side and not very comfortable. Other than that, the food is great, the tablet for ordering more items is awesome, the spice bar is fantastic. This is one of our favorite places to eat. And they staff is super friendly. Love it!
Atmosphere: 4
Food: 5
Service: 5
Try this place and you will absolutely love it! Great food and amazing flavor! Friendly staff, very helpful if it’s your first time!
Atmosphere: 5
Food: 5
Service: 5
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