The Honey Baked Ham Company

THE best customer service! Delicious ham!

Atmosphere: 5

Food: 5

Service: 5

Had a sandwich

Atmosphere: 5

Food: 5

Service: 5

Really tasty sandwiches - but even better staff. Everyone looked happy to be there and were very inviting. Even got to meet the owner - he seems like the most honest and genuine guy. This was our first time going and we are definitely going to be back.

Atmosphere: 5

Food: 5

Service: 5

We got HBH to cater our company lunch and they were amazing and easy to work with! The order was for about 55 people and we were able to send in a spreadhseet with each employee and their specific lunch order! This made the process of passing out everyone's lunch orders super seamless! Delicious Food & Amazing Service!

This place was awesome! They gave us some free summer sliders for free and they were all so nice! We will be coming. Back for sure!

Atmosphere: 5

Food: 5

Service: 5

Went here for lunch and the service was amazing. It felt like a local ma and pa restaurant. They were extremely kind and caring and gave us free samples.

Atmosphere: 5

Food: 5

Service: 5

Love love love

Atmosphere: 5

Food: 5

Service: 5

A++ customer service! I ran into a problem of my own creation and the staff and owner went way above what I expected to help me out. THANK YOU!

Atmosphere: 5

Food: 5

Service: 5

Best turkey I’ve had in my entire life.

The staff here are quite amazing! They helped us put together a meal for our friends and their family. The team at the Orem location made it easy and worry free. I highly recommend them!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Honeybaked, Cheesy Potatoes Au Gratin, Cheesecake Sampler

YUM! Tastes like a homemade sandwich with your grandmas homemade bread🥹 we loved it here. Staff was also super nice and gave us an extra drink and an extra side!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tavern Club Sandwich

Awesome staff great food! Love the portion sizes seriously delicious and just a cute place

Atmosphere: 5

Food: 5

Service: 5

This place is amazing! The staff here are fantastic, some of the nicest people I’ve ever met in a store! And the food? Just as good as everyone says! Such a great spot, I’ll definitely remember it and come back. 5/5 🌟

Atmosphere: 5

Food: 5

Service: 5

I made a reservation over a week in advance for 2 of the pork ribs for my little family’s traditional Christmas night dinner. I scheduled to pick them up on Christmas Eve. When I got there to pick them up, waited patiently while employees tried to locate my ribs. Eventually, a lady, who I’m assuming is the manager, informed me they didn’t have any ribs for me. Apparently, despite the fact that I made a reservation, since I did not prepay they were not guaranteed. So, my first question is, what the hell is the point of allowing people to make a reservation without prepayment if you’re not going to have the item in stock? What really bothered me, however, was the complete and utter lack of customer service that was demonstrated. The woman did not once apologize. On the contrary, she stared at me unapologetically and stated, matter of factly, “we don’t have any for you.” No “I’m so sorry” or “I apologize.” Lastly, there was no attempt or offer whatsoever, on her part, to help by calling other stores to see if they had them in stock. I had to do that myself when I got to my car almost in tears at the thought that my family’s traditional meal wasn’t going to happen. Call me crazy or old fashioned but I just think customer service means doing a little more than what she did. At least, it did when I worked in the customer service industry. Thankfully, a store 25 minutes away had some so I was able to get my ribs… no thanks to the people at the Orem location.

Service: 1

Love the product, hate the new prices!

Atmosphere: 3

Food: 3

Service: 3