The staff is always so kind and inviting made my food freaky fast and delicious come here for lunch a lot
Atmosphere: 5
Food: 5
Service: 5
Mitch Cheatham
Just prior to parking, I was cut off by a JJs delivery driver (later learned her name is Suzanne) who proceeded to flip me off. After the incident I was inside eating my sandwich when she came in to pick up another order, indicating she was on the clock at the time of the incident. I am unlikely to visit this location again.
Atmosphere: 3
Food: 5
Service: 1
Will Jacobs
This place is great the staff is super friendly and they are really what they say freaky fast! I definitely recommend this place
Atmosphere: 5
Food: 5
Service: 5
Nathan Almquist
Do not order online they put 0 priority on you and just go go go on their drive thru
Atmosphere: 3
Food: 4
Service: 1
Andrew Ashby
Good store and friendly crew!
Atmosphere: 5
Food: 5
Service: 5
Shirley McCabe
Ordered a regular turkey tom sandwich, it was pre-made and soggy. How sad. Never going there again.
Atmosphere: 2
Food: 2
Service: 2
J\u0026J
Since when do they charge for a cup of water? I order online and then when I pick it up I’ve always asked for a cup of water no problem. Today of all days the AC in our car wasn’t working, it’s 90* outside and when I asked for a water they said it’s 25¢. I don’t carry change around and it is not worth it to charge my card for that much. I’m just super annoyed. I had my daughter with me and the water was for her.
McKell Nelson
This Jimmy Johns was delightful. I drove all the way here from provo to come to this jimmy johns! I was with my friend. Her name is Ann. I ordered the bacon chicken ranch and it was like heaven in my mouth. It made my tummy very happy. The worker who helped us was very kind and answered all of my perplexing questions. They even walked our food out to us so we didn't habe to stand! 10/10 recommend.
Atmosphere: 5
Food: 5
Service: 5
Tyler Priest
Great food, but actual prices are a few dollars more than prices on their menu. When I asked about it they didn’t have an explanation.
Food: 5
Service: 2
Jordan Merz
I had a frustrating experience at this location yesterday afternoon. I placed a pickup order, and parked right outside the store directly across from the drive-thru window, in plain view. I checked in to let staff know I had arrived, and told them what car I was driving so that I was easily identifiable.
After waiting 15-20 minutes with no update on delivery, I went inside to check on my order. I was polite, didn’t raise my voice, didn’t complain at all, I just simply told the employee I had a pickup order.
The employee behind the counter was a young man with shorter hair. He responded with immediate attitude and disrespect. It turned out, I had parked a few parking spaces over from the designated pickup area(I hadn’t seen the signs), and because of that, he wasn’t “going to waste his time looking for me”. Not only is that lackadaisical customer service on its face, but my car was plainly visible from the drive-thru window and his tone was unnecessarily hostile, as if he wanted a confrontation.
I didn’t go in to argue. I’d just gotten off a rough shift at my own job, and simply wanted the food I paid for, and I certainly wasn’t looking for an argument because they didn’t bring it out to me. But instead I was made to feel like an inconvenience, and was talked down to without the slightest effort at professionalism or understanding.
This is a customer service job. If your staff can’t handle polite interaction without picking fights or throwing blame the customers way unprovoked, they shouldn’t be in front-facing roles. I hope management takes this complaint seriously, because this behavior has soured my view of this location. I won’t be coming back, and I wouldn’t recommend anyone risk having a similar experience with that employee. There’s another location in Provo, or a Jersey Mikes across the street.
Good food but lame that they don’t do anything free for bdays unless youve had an account for a year. Lammme!
Ryan Benson
This place is FAR from freaky fast. Took close to 10 minutes to make a sandwich that only has turkey, lettuce, mayo, and tomato. (It wasn’t even busy) Not very impressed.
Tatiane Souza
Great service. A very welcoming place.
Harper Shaw
Usually pretty good, but they don’t listen when I say no mustard they’ve put it on three different times now when I said no mustard
The staff is always so kind and inviting made my food freaky fast and delicious come here for lunch a lot
Atmosphere: 5
Food: 5
Service: 5
Just prior to parking, I was cut off by a JJs delivery driver (later learned her name is Suzanne) who proceeded to flip me off. After the incident I was inside eating my sandwich when she came in to pick up another order, indicating she was on the clock at the time of the incident. I am unlikely to visit this location again.
Atmosphere: 3
Food: 5
Service: 1
This place is great the staff is super friendly and they are really what they say freaky fast! I definitely recommend this place
Atmosphere: 5
Food: 5
Service: 5
Do not order online they put 0 priority on you and just go go go on their drive thru
Atmosphere: 3
Food: 4
Service: 1
Good store and friendly crew!
Atmosphere: 5
Food: 5
Service: 5
Ordered a regular turkey tom sandwich, it was pre-made and soggy. How sad. Never going there again.
Atmosphere: 2
Food: 2
Service: 2
Since when do they charge for a cup of water? I order online and then when I pick it up I’ve always asked for a cup of water no problem. Today of all days the AC in our car wasn’t working, it’s 90* outside and when I asked for a water they said it’s 25¢. I don’t carry change around and it is not worth it to charge my card for that much. I’m just super annoyed. I had my daughter with me and the water was for her.
This Jimmy Johns was delightful. I drove all the way here from provo to come to this jimmy johns! I was with my friend. Her name is Ann. I ordered the bacon chicken ranch and it was like heaven in my mouth. It made my tummy very happy. The worker who helped us was very kind and answered all of my perplexing questions. They even walked our food out to us so we didn't habe to stand! 10/10 recommend.
Atmosphere: 5
Food: 5
Service: 5
Great food, but actual prices are a few dollars more than prices on their menu. When I asked about it they didn’t have an explanation.
Food: 5
Service: 2
I had a frustrating experience at this location yesterday afternoon. I placed a pickup order, and parked right outside the store directly across from the drive-thru window, in plain view. I checked in to let staff know I had arrived, and told them what car I was driving so that I was easily identifiable.
After waiting 15-20 minutes with no update on delivery, I went inside to check on my order. I was polite, didn’t raise my voice, didn’t complain at all, I just simply told the employee I had a pickup order.
The employee behind the counter was a young man with shorter hair. He responded with immediate attitude and disrespect. It turned out, I had parked a few parking spaces over from the designated pickup area(I hadn’t seen the signs), and because of that, he wasn’t “going to waste his time looking for me”. Not only is that lackadaisical customer service on its face, but my car was plainly visible from the drive-thru window and his tone was unnecessarily hostile, as if he wanted a confrontation.
I didn’t go in to argue. I’d just gotten off a rough shift at my own job, and simply wanted the food I paid for, and I certainly wasn’t looking for an argument because they didn’t bring it out to me. But instead I was made to feel like an inconvenience, and was talked down to without the slightest effort at professionalism or understanding.
This is a customer service job. If your staff can’t handle polite interaction without picking fights or throwing blame the customers way unprovoked, they shouldn’t be in front-facing roles. I hope management takes this complaint seriously, because this behavior has soured my view of this location. I won’t be coming back, and I wouldn’t recommend anyone risk having a similar experience with that employee. There’s another location in Provo, or a Jersey Mikes across the street.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always good service and food!
Atmosphere: 5
Food: 5
Service: 5
Good food but lame that they don’t do anything free for bdays unless youve had an account for a year. Lammme!
This place is FAR from freaky fast. Took close to 10 minutes to make a sandwich that only has turkey, lettuce, mayo, and tomato. (It wasn’t even busy) Not very impressed.
Great service. A very welcoming place.
Usually pretty good, but they don’t listen when I say no mustard they’ve put it on three different times now when I said no mustard
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