I've been going to Kokonut Island Grill for a while, and I can literally see a change in quality and value over time. The portions get smaller every couple months for all the meats. The shrimp used to be nice large/jumbo 26/30 shrimp and now they serve small 36/40 shrimp. Same price, same number of shrimp, just smaller. Then we went in on Tuesday and apparently they've now discontinued the fries (or at least from what we were told). I noticed similar things with Mo Bettah's as they started to expand real fast, and I'm sad to see the same thing with Kokonuts.
Big O T.
BIG O TIRES, NORTH OREM We did a catering order from this restaurant for 15 employees, they delivered the food fast and it was great. Pulled pork / rice and mac salad was the bomb! This is our go to place for saturday shop lunches!!!! AWESOME
Troy Allen
We had never been here before, it was our first time and we loved it! Great food! Great service! Great atmosphere! Dennis was very professional and kind!
Josh Macedone
First time, I ordered the 3 meat plate. The teriyaki chicken, teriyaki steak, and Katsu chicken. With Teri sauce, Teri chili sauce and Katsu sauce.The meal was good, the chicken was great. The steak was worse than jerky. It had a fat ribbon on each piece and was so chewy I couldn’t have more than 3 pieces.The sauces were great!
Christian Jessen
The katsu chicken sandwich was wonderful. Just enough sauce, not dripping, and the bun was crispy on the outside, soft in the middle.Fries were fresh, crisp, and just right, and generously portioned.The second sandwich, kahlua pork, had a bun which was a bit too soft/soaked, but the meat was in point.
Zac S
When an experience is amazing, a review is deserved!Our experience at Kokonut Island grill in Orem was awesome!Ace, the regional manager was just absolutely awesome! Very kind and considerate!We were talking and one of his employees may have made a mistake and the way he handled it was extremely professional and kind.And not to mention that the food was spot on!!Great place to dine! And wonderful atmosphere!Thanks, Ace and company for the great experience!
Zachariah Lundberg
I was the only person in the restaurant at 4:30pm today and had an interesting conversation with Ace. I got a free piece of their delicious cake in exchange for an honest review, totally worth it.(Shown in my picture) The katsu is awesome, and I genuinely love the teriyaki chicken and would choose it 10/10 times over Mo Bettah’s. The Mac salad is great.Why is this review 4/5? The rice is like mush :( and the meal is more expensive than if I get the same thing at mo bettah’s—which I could argue has better katsu that they don’t charge extra for.Also, (pictured) why is the katsu cup full and the teriyaki cup only halfway full? Kinda confusing. We felt that lack of Teri sauce.In conclusion, I’m a fan of Kokonut island grill, but there are some small things that they messed up on, despite not having a lot of business while I was there. :(I’m rooting for your success! I will be back because I think there are elements of Kokonut Island grill that are elite to Mo Bettah’s
Bubba Girk
First off I want to start by saying this places food is amazing. I had the Steak plate and wow the steak is good. The staff are Personable, Genuine, Friendly, and Joyful. I have never really write a review for a restaurant, but I can say that Kokonut Island Grill went above and beyond with my expectations and they have definitely earned it. Give this place a try you will not be disappointed. I know I will be coming back to support throughout in the near future.Kid-friendliness: The Staff here are amazing, as soon as I walk in I am happily greeted by Kokonuts happy staff members.
Griffin Hessing
Right off the bat I just want to say the this places food is amazing. I hate to say it because I love Mo Bettas, But this is a lot more better. The Staff are amazing and super friendly and Personable. Give this place a try and you won’t be disappointed. I have also never left a review for a restaurant before this, Kokonut Island Grill has earned it.
LeeAnn S.
I definitely felt like if I had had a different color of hair and skin I would have been treated better. My nachos had literally half the amount of chips and chicken and queso as the person before me. The worker left twice while we were waiting, once for some lovely Polynesian ladies who had already been served and were nowhere near leaving. We waited almost 30 minutes for them to put together our order, and when we finally received it, it was kalua pork instead of teriyaki chicken. We also asked for pico on the side which they ignored. We spent $25 for 2 people - not including drinks! They were not apologetic and they didn't even offer to make the correct sandwich. If you are not Polynesian, don't bother with this place!
Yesterday my daughter and I ate lunch at your Orem location. What a wonderful experience we had. The food was superb and the service went above and beyond. Marnie was our server, she was great! She saw to our every need. She was busy cleaning the entire time we were there except when help other patrons. We will be back!
Matt M.
I'm not sure what's happened, but the best macaroni salad in Utah has been reduced to one of the blandest tasting Mac salads. My craving has not been satisfied! Bring back the old recipe which helped grow the brand!
Sam Ogles
The food met my expectations, it's pretty similar to other other Hawaiian chains except there are some great additional food options. Honestly I love that I can swap the Mac salad out for a green salad. Plus the employees were great. One employee, I think named Duncan, was excellent.
Skylar Lotomau
I love kokonut.. or the Provo one. This one was ran by teenagers who have not been trained well. As a Polynesian, We take pride in our food and the presentation, so I’m very disappointed to say the least. I waited 15 min in a DRIVE THRU for a kalua pork sandwich meal (I was the only one in line and there was no one in the restaurant, I saw). The guy drops my change when giving it to me and just stares at it out the window saying, “oops”..No biggy. However, when I got My food I was really upset as it looked like they just threw it all in a paper bag. The burger wasn’t even wrapped well and the oils from the food seeped through the bag and ruined my car seat. And they didn’t even offer sauce for my fries. Will never come back to this establishment.
George Banner
Loved the food! And loved the service. Big shout out to Marley and Lance. They were so hospitable and went the extra mile to make our lunch great! 100% would recommend.
I've been going to Kokonut Island Grill for a while, and I can literally see a change in quality and value over time. The portions get smaller every couple months for all the meats. The shrimp used to be nice large/jumbo 26/30 shrimp and now they serve small 36/40 shrimp. Same price, same number of shrimp, just smaller. Then we went in on Tuesday and apparently they've now discontinued the fries (or at least from what we were told). I noticed similar things with Mo Bettah's as they started to expand real fast, and I'm sad to see the same thing with Kokonuts.
BIG O TIRES, NORTH OREM We did a catering order from this restaurant for 15 employees, they delivered the food fast and it was great. Pulled pork / rice and mac salad was the bomb! This is our go to place for saturday shop lunches!!!! AWESOME
We had never been here before, it was our first time and we loved it! Great food! Great service! Great atmosphere! Dennis was very professional and kind!
First time, I ordered the 3 meat plate. The teriyaki chicken, teriyaki steak, and Katsu chicken. With Teri sauce, Teri chili sauce and Katsu sauce.The meal was good, the chicken was great. The steak was worse than jerky. It had a fat ribbon on each piece and was so chewy I couldn’t have more than 3 pieces.The sauces were great!
The katsu chicken sandwich was wonderful. Just enough sauce, not dripping, and the bun was crispy on the outside, soft in the middle.Fries were fresh, crisp, and just right, and generously portioned.The second sandwich, kahlua pork, had a bun which was a bit too soft/soaked, but the meat was in point.
When an experience is amazing, a review is deserved!Our experience at Kokonut Island grill in Orem was awesome!Ace, the regional manager was just absolutely awesome! Very kind and considerate!We were talking and one of his employees may have made a mistake and the way he handled it was extremely professional and kind.And not to mention that the food was spot on!!Great place to dine! And wonderful atmosphere!Thanks, Ace and company for the great experience!
I was the only person in the restaurant at 4:30pm today and had an interesting conversation with Ace. I got a free piece of their delicious cake in exchange for an honest review, totally worth it.(Shown in my picture) The katsu is awesome, and I genuinely love the teriyaki chicken and would choose it 10/10 times over Mo Bettah’s. The Mac salad is great.Why is this review 4/5? The rice is like mush :( and the meal is more expensive than if I get the same thing at mo bettah’s—which I could argue has better katsu that they don’t charge extra for.Also, (pictured) why is the katsu cup full and the teriyaki cup only halfway full? Kinda confusing. We felt that lack of Teri sauce.In conclusion, I’m a fan of Kokonut island grill, but there are some small things that they messed up on, despite not having a lot of business while I was there. :(I’m rooting for your success! I will be back because I think there are elements of Kokonut Island grill that are elite to Mo Bettah’s
First off I want to start by saying this places food is amazing. I had the Steak plate and wow the steak is good. The staff are Personable, Genuine, Friendly, and Joyful. I have never really write a review for a restaurant, but I can say that Kokonut Island Grill went above and beyond with my expectations and they have definitely earned it. Give this place a try you will not be disappointed. I know I will be coming back to support throughout in the near future.Kid-friendliness: The Staff here are amazing, as soon as I walk in I am happily greeted by Kokonuts happy staff members.
Right off the bat I just want to say the this places food is amazing. I hate to say it because I love Mo Bettas, But this is a lot more better. The Staff are amazing and super friendly and Personable. Give this place a try and you won’t be disappointed. I have also never left a review for a restaurant before this, Kokonut Island Grill has earned it.
I definitely felt like if I had had a different color of hair and skin I would have been treated better. My nachos had literally half the amount of chips and chicken and queso as the person before me. The worker left twice while we were waiting, once for some lovely Polynesian ladies who had already been served and were nowhere near leaving. We waited almost 30 minutes for them to put together our order, and when we finally received it, it was kalua pork instead of teriyaki chicken. We also asked for pico on the side which they ignored. We spent $25 for 2 people - not including drinks! They were not apologetic and they didn't even offer to make the correct sandwich. If you are not Polynesian, don't bother with this place!
Restaurantji Recommends
Yesterday my daughter and I ate lunch at your Orem location. What a wonderful experience we had. The food was superb and the service went above and beyond. Marnie was our server, she was great! She saw to our every need. She was busy cleaning the entire time we were there except when help other patrons. We will be back!
I'm not sure what's happened, but the best macaroni salad in Utah has been reduced to one of the blandest tasting Mac salads. My craving has not been satisfied! Bring back the old recipe which helped grow the brand!
The food met my expectations, it's pretty similar to other other Hawaiian chains except there are some great additional food options. Honestly I love that I can swap the Mac salad out for a green salad. Plus the employees were great. One employee, I think named Duncan, was excellent.
I love kokonut.. or the Provo one. This one was ran by teenagers who have not been trained well. As a Polynesian, We take pride in our food and the presentation, so I’m very disappointed to say the least. I waited 15 min in a DRIVE THRU for a kalua pork sandwich meal (I was the only one in line and there was no one in the restaurant, I saw). The guy drops my change when giving it to me and just stares at it out the window saying, “oops”..No biggy. However, when I got My food I was really upset as it looked like they just threw it all in a paper bag. The burger wasn’t even wrapped well and the oils from the food seeped through the bag and ruined my car seat. And they didn’t even offer sauce for my fries. Will never come back to this establishment.
Loved the food! And loved the service. Big shout out to Marley and Lance. They were so hospitable and went the extra mile to make our lunch great! 100% would recommend.