McDonald's
1611 N State St, Orem
(801) 426-5250
Recent Reviews
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Kinda slow service. Kids play place always crazy loud pretty good food
Atmosphere: 2
Food: 3
Service: 3
Bad service gave us the wrong order and they giving attitude they so rude make sure they being respectful with people
Atmosphere: 1
Food: 1
Service: 1
We went through the drive-through and the guy taking our order was a total douche canoe when we were ordering. He got part of our order wrong and when we corrected him at the window he was rude and on his phone talking to a friend. All in all not a great experience. If I could I would give service a negative star.
Service: 1
Forgot our sauce packets.
This location is our regular spot and we often get home to discover our sauce packets never made it into our bag. Food is fine, just double check your order for everything before driving away.
Service: 1
Great service. Good is what you would expect. It's MCDONALD'S man!
Atmosphere: 5
Food: 3
Service: 5
Poor service.
No Ice cream
Atmosphere: 1
Food: 1
Service: 1
I just went to this McDonalds less than 10 minutes ago after unexpectedly working a double shift and not eating all day. I used the mobile app, I entered my order correctly, double checked my location, and submitted the order to this restaurant. When I got to the window they said that the order went to another store. I showed the gentleman at the window that the address was for this store and he kindly told me not to worry and he would call over his manager to get the whole situation fixed. The manager he called over is named Katie, or at least that's what she told me. The young man explained to her what the situation was and she requested to see my phone to which I obliged. To make the details short, she handled the entire situation unprofessionally. That woman needs to be FIRED or at the least, demoted, as she clearly is not able to handle the workload that she has been given and is unable to maintain professionalism while doing it. She verbally attacked me in such a way that I felt like I had done something wrong and that I should be apologizing. She told me to cancel my order and then told me to get out of her drive thru. Mind you, if i was being a Karen about this, I would understand the sassy attitude and snide comments but hand to God I stayed polite and quiet and respectful to this woman the entire time. She told me I could come in if I wanted to to redo the order. Despite her attitude, I was still really hungry, and honestly I only had a couple dollars. Literally. So I went inside to ask her to help me do it correctly this time since I thought I had done it right at first and she dismissed me and told me that she can take a regular order but not one using my points through the mobile app.. which meant no dinner for me. SO.. I went back out and did a little troubleshooting of my own and got the order through thank goodness. No thanks to her. I didn't expect to be sitting in the parking lot of a mcdonalds feeling like crying because some lady having a bad day made me feel like crap for wanting some help getting something to eat. Like, I get that maybe she couldn't have done much to help me anyway, but she didn't have to be a b****. Do better McDonalds.
Atmosphere: 1
Food: 5
Service: 1
Drive up but it’s not gourmet! Ok though.
Atmosphere: 4
Food: 4
Service: 4
This place doesn't serve food, it serves garbage. No self-respecting person would eat this filth or pay good money for it.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Horrible incompetent general manager! So rude to us customers that pay. I can tell he treats his crew like garbage just because he is.
Atmosphere: 1
Food: 1
Service: 1
Gm doesn’t know what he’s doing! Constantly new crew members to train because he fires everyone. Not to mention horrible customer service from this person.
Atmosphere: 1
Food: 1
Service: 1
This Mcdonalds is gross and unproductive. It is an absolute mess. It’s sticky around the soda machine, the self serve has never had a receipt, and the tables are a mess. The soda machine often dispenses a watered down soda. The service is slow you have to wait some time to receive your food and there’s never a cashier making you wait a while until a worker notices you. The only thing this place has going for it is the friendly and helpful staff.
Atmosphere: 1
Food: 3
Service: 3
I watched the cooks drop a sandwich on the floor and pick it back up and rerapped in the same rapper I wouldn't recommend going there
Atmosphere: 3
Food: 1
Service: 3
Every worker here is incompetent. This is the McDonald’s closest to my house so it’s the one I often go to for quick food. Every single time I have gone for months they have completely messed up my order, and claim to now know how to give refunds. The workers look and act like they are on crack, the lobby is always disgusting, food is often stale and cold, and employees are lazy and unintelligent. If you expect to get the food you paid for, and if not, at least a refund, do not come here.
Atmosphere: 1
Food: 1
Service: 1
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