McDonald's

1611 N State St, Orem
(801) 426-5250

Recent Reviews

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Brent V. Reese

The hamburger was red raw today. Uneatable.

Food: 1

Chris Lau

Quick and friendly service. Egg McMuffin was standard for McDonalds.

Atmosphere: 4

Food: 4

Service: 5

Suzanne C. Startup

This location serves old chicken nuggets half the time i go there.

It is the only McD’s close to the freeway and my work.

Half the time the nuggets are fresh.

But maybe don’t take the risk and pick a different location for nuggets and save your money and time.

My nuggets tasted over cooked and semi cooled.

I just purchased yesterday 10/19/25.

Food: 2

Service: 5

Marguerite Linford

Not good not bad. Too may buttons / questions on the order kiosk screen. But there is nothing like spending time with family. And McDonald’s gave us a place to do that.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Oreo Mcflurry

Kenneth Hubler

Food is always great. Atmosphere is warm and inviting. Always feel comfortable there. What do you think you call it a happy meal?

Atmosphere: 5

Food: 5

Service: 5

Jason Martinez

The manager on duty today at 3:30 pm should be fired! She was rude and refused to help anyone. A girl came inside from the drive thru, they made her park and she waited over 20 minutes for a fry and chicken nuggets. She came in to see what the deal was and she said excuse me to the manager and the female manager ignored her when she was 3 feet away. She said excuse me to her a few times and the manager still ignored her. Finally she said it loud and the manager said what do you want?! I was shocked at how rude she was. The girl asked about her food and the manager walked away ignoring her again. The girl stood there and finally said she was late for work and so frustrated she couldn’t wait any longer. She couldn’t even get a refund due to the manager ignoring her. The manager put my food on the counter and not all of it was there. But she wouldn’t acknowledge me either. There were drinks and ice creams and clearly I was by myself. I had to find the drink holder myself and the kind boy gave me a bag to put them in. He also put ice cream in a cup for me because I couldn’t carry it and the manager slammed it on the counter and the first one tipped over. I asked the boy to get me one and he did. He was great picking up the customers and taking care of them. She should not be working with people. I’d be embarrassed to have someone so unprofessional working for my company. It’s really bad when the manager gives you whatever food you get and you are forced to take it and walk away. Because she refuses to speak to you. So you are literally forced to be happy you got anything at all! McDonald’s you owe me a meal and ice cream and you owe the girl in the drive thru a refund! And let the manager know if she’s that miserable she should find another job! Instead of treating customers so poorly when they did nothing but give you money! I will make sure if we see her again I’ll drive to the other location.

Atmosphere: 1

Food: 3

Service: 1

KarenIrene

Everyone behind the counter made it clear they did not want to be there

Atmosphere: 3

Food: 3

Service: 3

Sarai Cruz

First time they ever do this because they're usually pretty good but they said they're already closed. Its 952 when online it says they close at 11pm. SMH

Joe Duwel

The service was terrible. Had to wait 15 minutes for our food. Then when we got it the some of the food wasn't cooked.

Atmosphere: 1

Food: 1

Service: 1

Mike Bullock

Why force us to have to touch a greedy goose kiosk touch pad to order only to use our hands to eat our food. It's disgusting. Not to mention when ordering for a large family it takes a long time to order using the screen and it's am uncomfortable experience while others are waiting. I have tried to just order at the counter while your employees stand around only to be told I have yo use the kiosk. This was enough for me to permanently stop taking my family and grandkids to McDonalds.
To top it off your tables are always filthy even when it's slow. I consider your restruant unsanitary and the epitome of what's wrong with customer service. Whole uninviting.
I realize my $300 a month I spend with you means nothing to your bottom line..but know that so many of my coworkers feel exactly the same about your filthy kiosk. We have so many other viable choices that are clean and sanitary. Your loosing more business than you know.

Atmosphere: 1

Food: 3

Service: 1

graham stevens

Kinda slow service. Kids play place always crazy loud pretty good food

Atmosphere: 2

Food: 3

Service: 3

Bea Gonzalez

Bad service gave us the wrong order and they giving attitude they so rude make sure they being respectful with people

Atmosphere: 1

Food: 1

Service: 1

Sydney Gleason

We went through the drive-through and the guy taking our order was a total douche canoe when we were ordering. He got part of our order wrong and when we corrected him at the window he was rude and on his phone talking to a friend. All in all not a great experience. If I could I would give service a negative star.

Service: 1

Keliana Tayler

Forgot our sauce packets.
This location is our regular spot and we often get home to discover our sauce packets never made it into our bag. Food is fine, just double check your order for everything before driving away.

Service: 1

Ray Wright

Great service. Good is what you would expect. It's MCDONALD'S man!

Atmosphere: 5

Food: 3

Service: 5

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