Black Bear Diner Orem
771 E University Pkwy, Orem
(385) 236-2782
Recent Reviews
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We went out for a dinner date here during a moving day. Loved it.
hopefully this is a one time occurrence, went a whole meal without drinks, asked 4 times… finally brought drinks to go because we were done eating, no straws. tough lesson to learn not to drink before your shift. welcome to the real world.
Atmosphere: 1
Food: 3
Service: 1
Food quality has gone down hill staff the lady setting people was yelling at servers across the dining room that they had a new table.
Atmosphere: 1
Food: 2
Service: 2
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Eggs & Pancakes Family Meal
This place has THE BEST FOOD!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Eggs & Pancakes Family Meal
My kiddos LOVED our waiter, James. He was very attentive, funny, and nice. My boys enjoyed him so much they insisted I make a review on google right away!!
Thank you, James! You made our day ❤️
Atmosphere: 5
Food: 4
Service: 5
Yummy in my tummy! Jaunitta Beth Hatch is the best server I have ever had in my life. I keep coming back to this location only to be served by her during the day! ? She definitely creates a better atmosphere and a joy to have serving for breakfast and lunch. Can't go wrong with the old southern scramble and add a pancake!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Freshly-Brewed Black Bear Diner Coffee - 96oz, Cinnamon Roll French Toast, Bacon Eggs & Pancakes Family Meal, Sandwich, Steak, The Grizz, The Volcano
Today I had the best service of my week. They helped me choose my food in the best way. Thank you Thony!
Atmosphere: 5
Food: 5
Service: 5
Great dependable food and service.
Atmosphere: 5
Food: 5
Service: 5
I’m sad to leave this review because we used to be such big fans of Black Bear Diner but it has really gone downhill recently. They used to be known for their generous portions but on this visit our plates were noticeably scant. We came home and had toast because we weren’t full from the tiny amount of food we were given. The worst part was being charged $5 for hash browns that neither of us ordered or ate. When I spoke to the hostess, she refused to give me a refund and instead gave me a $5 certificate off our next meal — the certificate expired in 2023, so I doubt it’ll be accepted. Overall a disappointed and expensive experience.
Restaurantji Recommends
Been here many times. Prices are a bit high but everything on the menu is fantastic. Only wish is that the biscuits and gravy had more gravy (was a bit dry multiple times). Would still definitely recommend!
Atmosphere: 4
Food: 5
Service: 4
The service at this location has always been lacking, I should have known better. I had to ask for the salad that was included in the meal, they were out of the cornbread muffins and I was promised a biscuit instead that I didn't receive. There was no cranberry sauce with my turkey dinner and the server didn't come back to check on us, so I couldn't ask for any. Very disorganized and unprofessional
Atmosphere: 2
Food: 5
Service: 1
My family used to enjoy Black Bear a lot, but the last few times we have gone has been disappointing. It took an hour to get our food, and the quality isn't what it used to be. The bathrooms were very dirty, and the employees seemed to not care when we told them. The floors of the restaurant were very dirty as well, and there were a lot of uncleared tables. We could have been seated a lot sooner if the tables were cleared faster.
Atmosphere: 2
Food: 3
Service: 2
Loves it. After a long day of car shopping, we stopped in for a delicious meal. It was extra yummy, because I didn't have to cook! Server was awsome.
Atmosphere: 5
Food: 5
Service: 5
We loved this place. The steak that I ordered was amazing!.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
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