It took them more than 20 minutes to give me 2 drinks. I ordered 2 Limeades and waited in heat because i had walked there. It was 95°F today. They literally attended other customers who had arrived later before me. I was the only person on foot.
Whoever was the manager today, you're straight up ridiculous and incompetent. Hailee served multiple orders to other customers before me and was the one to eventually serve me 25 minutes later.
You guys need to be taught common courtesy if it takes you that long to serve someone who's in the heat. This location and the people who served me are missing basic etiquette. It's Orem UT, so why should i even be surprised?
Update: I went to sonic again and ordered thru the app. I waited at least 15 minutes in the drive thru line just to have a ridiculously salty burger that was inedible. Bro why do you guys even hire these grown children who dont even know how to work much less cook and serve?
Atmosphere: 1
Food: 1
Service: 1
Jeff Farr
Pickle mania is here, summer 2025. Cheese popper pepper things. Alllll day looooong. Check out July's specials.
Atmosphere: 5
Food: 5
Service: 5
Phyllis Tippetts
To be sure that people understand what you're saying to him I asked for one hamburger no tomatoes she said do number three and that give you what I have one bun one nothing I will never go there I'll spend my money somewhere else that you can get what you need
Food: 1
Service: 1
Kayla Perry
Young employees screaming and scootering through the parking lot, calling right before going into the store, and being a bit too loud for my taste. But the food was exactly what I needed. Unfortunately my ice cream was a little melted when I got it.
Parking: I hate their parking lot, but it’s fine.
Atmosphere: 1
Food: 4
Service: 5
Annette Lyon
Over 15 minute wait time for an order through the app. They clearly prioritize drive thru orders. I wish they wouldn't give a "ready" time that they can't manage.
Everett Weston
So insanely slow for a very small order
Atmosphere: 1
Service: 1
Hazel Woodward
I live the mango slush with nerds it is so good but we also wait a little long but it is worth it 😊
Atmosphere: 3
Food: 5
Service: 3
Brian Bassett
I've never been disappointed with anything I've gotten there. To be honest I've never had their slushies and alike though. Also, a heads up that when ordering a large shake, they aren't kidding, they are definitely large.
Atmosphere: 4
Food: 4
Service: 3
Micah Wixom
Overpriced, garbage. Waited 25 minutes for an ice cream. When we got the ice cream, it was the wrong freaking ice cream. Waste of time and money
Kaja Jensen
I don't know how they managed to mess up more than half my order but they did.
Drove in, used the speaker box, they couldn't figure out which one I was at and it wouldn't take payment. The shake and the water were fine, the pickle fries were a bit on the soggy side, they gave me one burger that was twice the price of the one I ordered, the second burger was supposed to be the queso smash but it wasn't smashed and had no queso, and the cherry limeade I ordered was sprite with cherry syrup added to it...
Waited in the drive thru over 30 minutes for 2 items
Atmosphere: 1
Food: 1
Service: 1
Isabel Ruiz
I did a doordash order and didn’t receive it until 30 minutes again could’ve had enough time I still tipped the dasher but never again don’t recommend dashes here
Kelli Murray
Slow and inaccurate
Atmosphere: 2
Food: 3
Service: 1
Jonny
Yummy highly recommend
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Mozzarella Sticks
Maiden Chynna
They definitely most shine in their milkshakes. All the rest of their savory foods are mediocre.
It took them more than 20 minutes to give me 2 drinks. I ordered 2 Limeades and waited in heat because i had walked there. It was 95°F today. They literally attended other customers who had arrived later before me. I was the only person on foot.
Whoever was the manager today, you're straight up ridiculous and incompetent. Hailee served multiple orders to other customers before me and was the one to eventually serve me 25 minutes later.
You guys need to be taught common courtesy if it takes you that long to serve someone who's in the heat. This location and the people who served me are missing basic etiquette. It's Orem UT, so why should i even be surprised?
Update: I went to sonic again and ordered thru the app. I waited at least 15 minutes in the drive thru line just to have a ridiculously salty burger that was inedible. Bro why do you guys even hire these grown children who dont even know how to work much less cook and serve?
Atmosphere: 1
Food: 1
Service: 1
Pickle mania is here, summer 2025. Cheese popper pepper things. Alllll day looooong. Check out July's specials.
Atmosphere: 5
Food: 5
Service: 5
To be sure that people understand what you're saying to him I asked for one hamburger no tomatoes she said do number three and that give you what I have one bun one nothing I will never go there I'll spend my money somewhere else that you can get what you need
Food: 1
Service: 1
Young employees screaming and scootering through the parking lot, calling right before going into the store, and being a bit too loud for my taste. But the food was exactly what I needed. Unfortunately my ice cream was a little melted when I got it.
Parking: I hate their parking lot, but it’s fine.
Atmosphere: 1
Food: 4
Service: 5
Over 15 minute wait time for an order through the app. They clearly prioritize drive thru orders. I wish they wouldn't give a "ready" time that they can't manage.
So insanely slow for a very small order
Atmosphere: 1
Service: 1
I live the mango slush with nerds it is so good but we also wait a little long but it is worth it 😊
Atmosphere: 3
Food: 5
Service: 3
I've never been disappointed with anything I've gotten there. To be honest I've never had their slushies and alike though. Also, a heads up that when ordering a large shake, they aren't kidding, they are definitely large.
Atmosphere: 4
Food: 4
Service: 3
Overpriced, garbage. Waited 25 minutes for an ice cream. When we got the ice cream, it was the wrong freaking ice cream. Waste of time and money
I don't know how they managed to mess up more than half my order but they did.
Drove in, used the speaker box, they couldn't figure out which one I was at and it wouldn't take payment.
The shake and the water were fine, the pickle fries were a bit on the soggy side, they gave me one burger that was twice the price of the one I ordered, the second burger was supposed to be the queso smash but it wasn't smashed and had no queso, and the cherry limeade I ordered was sprite with cherry syrup added to it...
Waste of $24
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
Waited in the drive thru over 30 minutes for 2 items
Atmosphere: 1
Food: 1
Service: 1
I did a doordash order and didn’t receive it until 30 minutes again could’ve had enough time I still tipped the dasher but never again don’t recommend dashes here
Slow and inaccurate
Atmosphere: 2
Food: 3
Service: 1
Yummy highly recommend
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Mozzarella Sticks
They definitely most shine in their milkshakes. All the rest of their savory foods are mediocre.
Atmosphere: 4
Food: 3
Service: 4
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