In this place there is a Chilean woman who I hope you never run into. I ordered food with my family at 8:00 pm and this woman, whose name was Fiorella or Fabiolla, couldn't read the name correctly. She told me that I couldn't eat in the place because they were cleaning and closing, causing inconvenience and I responded that the place closed at 9 pm, not at 8 pm, and she responded with a bad attitude and continued cleaning while my family and I ate
Atmosphere: 1
Food: 5
Service: 1
Sarah Hilton
Don’t do DoorDash from here. They gave me a 6 inch instead of the 12 inch that I ordered and on the wrong bread
David Browne
This places sucks bad. The completely got mine and my wife's order wrong. It literally looks like they scraped the ingredients from my sandwich out and put them on my wife's. Half of the ingredients on my wife's sandwich she cannot even have right now. Complete waste. Bad customer service, they have not picked up the phone so I could complain and get this worked out. These people call themselves sandwich artists 🤣🤣🤣🤦🤦🤦🤦🤦🤦 Please they are far from it. Get people in there that can actually make a sandwich right. From what I saw in the comments, I am not the only one who has this issue. You guys need to hire people who can actually do their damn job or just shut this location down with how many dissatisfied customers Subway has from this location. Who cares if the store is remodeled. You guys just gave a good looking work environment to some shitty employees 🤦🤦🤦🤦🤦
Atmosphere: 1
Food: 1
Service: 1
Gilbrian Granados
Online order was completely wrong and it seems like employees did everything in their power to not correct it or make a new one, seems like many others are having the same problem, don’t go here, drive a little further and go to a different locatio, it’ll be worth it.
Atmosphere: 1
Food: 1
Service: 1
Haley Latham
This location is a joke. Me and my husband showed up at 6:25 on a Sunday. Their hours show they close at 7pm but apparently the employees pick and choose when they want to work or not. The employee personally watched us pull up and park and locked the doors. Then shook his head when we tried to open the doors. Very aggravating. I will never support this location again.
Service: 1
RaShea Hendricks
Do not go here! 1 star is way to generous. Employees barely speak English and are argumentative and rude! Had an online order and they completely messed it up. We got home with our order (20 mins away) the sandwiches were not even close to what we ordered and they were sloppy and looked disgusting. I call them to figure out what to do and finally get ahold of them after many many tries and the guy says they gave us the wrong order. Then he tells me to hold on and he hangs up! I try calling again and no answer many times. Finally get an answer and the same guy answers with just a “hello” and I asked him why he hung up on me and he said “we are busy.” I said that doesn’t give you the right to hang up on me and he said “well we are busy I don’t know what to tell you.” We go back to get a refund and they refuse to give us a refund and wanted us to take the “original” order that had been sitting for an hour at that point. They refused to let us speak to a manager so now we are out money.
Emmanuel Ballester
The manager who works on weekday mornings should not do it, since the treatment she gives to people is terrible, she treats her colleagues and the public badly.
Service: 1
Ryan Echols
This location is pretty slow, in my experience. Once you do eventually get your food, it is pretty good though.
Atmosphere: 3
Food: 4
Service: 2
Ivan Intriago
We went a few minutes before close Friday night on April 12th. The one employee working was so nice, she was quick to help us and made suggestions. We apologized for coming in so close to closing time and with a smile said there was no problem at all, there were 15 minutes left till closing! Didn’t catch her name, started with an F i believe.
Atmosphere: 4
Food: 4
Service: 5
James Etienne
The subs were delicious! Not to mention is was the lunch time rush and we were actually in and out in a jiff. Cecilia, Sebastion, and EZ did great! There was a line but they knocked it out in no time everything was great!
Ordered a curbside pickup and did not know I had to go inside to get a curbside pick up. Waited 25 minutes, thinking they were busy. The app said to wait for them to bring it out. I will just order somewhere else.
Atmosphere: 3
Food: 5
Service: 1
Mark Henderson
Do not come to this location if you’re in a hurry. This is by far the slowest subway I have ever visited. I came in the building and waited for over thirty minutes for the three guys working the counter to make four sandwiches for the people ahead of me. I was disappointed in how slow their line was. I will not be coming back, I’d rather drive an extra five minutes and go to the state street location!
Atmosphere: 2
Food: 4
Service: 2
Brian Lickey
Have been to this location many times over the years, but after today - no moreWent in and asked the guy at the front a question about the fact that they had salads again, i should have left immeduatly when it was obvious he didnt understand english, another person came from the back and answered my question.I ordered a rotisseree sandwich and asked about the jalapeno cheddar bread listed as "participating locations only" the same guy looked at me like a cow looks at an oncomming train Finally get my sandwich made ...sit down to eat and its a grilled chicken rather than rotisserieSeriously, if you choose to employ people who dont understand english dont put them on orders, and maybe make it so we can see the meat selection again ....i might have been able to stop my order from being messed up
Atmosphere: 1
Food: 4
Service: 1
Tysen Belnap
I’ve ordered online multiple times at this location. And every single time I’ve been notified my orders ready I’ve had to wait another 5-10 minutes to get my sandwich.
In this place there is a Chilean woman who I hope you never run into. I ordered food with my family at 8:00 pm and this woman, whose name was Fiorella or Fabiolla, couldn't read the name correctly. She told me that I couldn't eat in the place because they were cleaning and closing, causing inconvenience and I responded that the place closed at 9 pm, not at 8 pm, and she responded with a bad attitude and continued cleaning while my family and I ate
Atmosphere: 1
Food: 5
Service: 1
Don’t do DoorDash from here. They gave me a 6 inch instead of the 12 inch that I ordered and on the wrong bread
This places sucks bad. The completely got mine and my wife's order wrong. It literally looks like they scraped the ingredients from my sandwich out and put them on my wife's. Half of the ingredients on my wife's sandwich she cannot even have right now. Complete waste. Bad customer service, they have not picked up the phone so I could complain and get this worked out. These people call themselves sandwich artists 🤣🤣🤣🤦🤦🤦🤦🤦🤦 Please they are far from it. Get people in there that can actually make a sandwich right. From what I saw in the comments, I am not the only one who has this issue. You guys need to hire people who can actually do their damn job or just shut this location down with how many dissatisfied customers Subway has from this location. Who cares if the store is remodeled. You guys just gave a good looking work environment to some shitty employees 🤦🤦🤦🤦🤦
Atmosphere: 1
Food: 1
Service: 1
Online order was completely wrong and it seems like employees did everything in their power to not correct it or make a new one, seems like many others are having the same problem, don’t go here, drive a little further and go to a different locatio, it’ll be worth it.
Atmosphere: 1
Food: 1
Service: 1
This location is a joke. Me and my husband showed up at 6:25 on a Sunday. Their hours show they close at 7pm but apparently the employees pick and choose when they want to work or not. The employee personally watched us pull up and park and locked the doors. Then shook his head when we tried to open the doors. Very aggravating. I will never support this location again.
Service: 1
Do not go here! 1 star is way to generous. Employees barely speak English and are argumentative and rude! Had an online order and they completely messed it up. We got home with our order (20 mins away) the sandwiches were not even close to what we ordered and they were sloppy and looked disgusting. I call them to figure out what to do and finally get ahold of them after many many tries and the guy says they gave us the wrong order. Then he tells me to hold on and he hangs up! I try calling again and no answer many times. Finally get an answer and the same guy answers with just a “hello” and I asked him why he hung up on me and he said “we are busy.” I said that doesn’t give you the right to hang up on me and he said “well we are busy I don’t know what to tell you.” We go back to get a refund and they refuse to give us a refund and wanted us to take the “original” order that had been sitting for an hour at that point. They refused to let us speak to a manager so now we are out money.
The manager who works on weekday mornings should not do it, since the treatment she gives to people is terrible, she treats her colleagues and the public badly.
Service: 1
This location is pretty slow, in my experience. Once you do eventually get your food, it is pretty good though.
Atmosphere: 3
Food: 4
Service: 2
We went a few minutes before close Friday night on April 12th. The one employee working was so nice, she was quick to help us and made suggestions. We apologized for coming in so close to closing time and with a smile said there was no problem at all, there were 15 minutes left till closing! Didn’t catch her name, started with an F i believe.
Atmosphere: 4
Food: 4
Service: 5
The subs were delicious! Not to mention is was the lunch time rush and we were actually in and out in a jiff. Cecilia, Sebastion, and EZ did great! There was a line but they knocked it out in no time everything was great!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered a curbside pickup and did not know I had to go inside to get a curbside pick up. Waited 25 minutes, thinking they were busy. The app said to wait for them to bring it out. I will just order somewhere else.
Atmosphere: 3
Food: 5
Service: 1
Do not come to this location if you’re in a hurry. This is by far the slowest subway I have ever visited. I came in the building and waited for over thirty minutes for the three guys working the counter to make four sandwiches for the people ahead of me. I was disappointed in how slow their line was. I will not be coming back, I’d rather drive an extra five minutes and go to the state street location!
Atmosphere: 2
Food: 4
Service: 2
Have been to this location many times over the years, but after today - no moreWent in and asked the guy at the front a question about the fact that they had salads again, i should have left immeduatly when it was obvious he didnt understand english, another person came from the back and answered my question.I ordered a rotisseree sandwich and asked about the jalapeno cheddar bread listed as "participating locations only" the same guy looked at me like a cow looks at an oncomming train Finally get my sandwich made ...sit down to eat and its a grilled chicken rather than rotisserieSeriously, if you choose to employ people who dont understand english dont put them on orders, and maybe make it so we can see the meat selection again ....i might have been able to stop my order from being messed up
Atmosphere: 1
Food: 4
Service: 1
I’ve ordered online multiple times at this location. And every single time I’ve been notified my orders ready I’ve had to wait another 5-10 minutes to get my sandwich.
Subway American Fork are the best ?
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