Subway
1410 N State St, Orem
(801) 229-1118
Recent Reviews
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I've only had a bad experience at Subway maybe twice and this is one of them. It wasn't awful but it wasn't good either. Nothing tasted fresh or the veggies tasted Frozen and they were out of stuff that I like. I definitely won't be going back to this Subway stick to the one near the freeway.
Atmosphere: 2
Food: 2
Service: 2
Donald was quite Debbie downer in the drive thru. Gave us a heart attack asking interrogative questions right off the bat… didn’t even ask how our day was. Only gave 2 bread flavoring options. Felt so rushed I nearly peed my pants. Needless to say, no tip
Atmosphere: 1
Food: 2
Service: 1
alyssa and the cashier did a great job. however, the girl that made our sandwiches was extremely rude. she wasn’t wearing a name tag but she was asian i think. i will not come to this location again. she was yelling at the doordasher to go to the register. when my brother ordered his sandwich she said “what do you want” in a very rude tone. when i ordered my sandwich i ordered lettuce before avocado and she said “next time order avocado first” mind you i never come to subway so idk what order to order it in. she was honestly one of the most rude people and i am not happy with how she treated us and other people in the store.
Atmosphere: 1
Food: 3
Service: 1
Solid sandwich, solid help.
Atmosphere: 3
Food: 5
Service: 5
Great food, but the store seems understaffed. Felt bad waiting for an order recently when there was only one worker doing the whole front end in the evening.
Atmosphere: 4
Food: 5
Service: 4
Give more meat on your steak and egg sandwichs. I ended up just walking out. Lost a customer for life.
I wish I would’ve read the reviews. They are extremely accurate. Less than one star. Employees sweating on your food. I’m sure, zero competency, unfortunately a lack of assertiveness, and a lack of Customer service in general. I asked my entire order, it took about 1 1/2 to 2 minutes to have him type in each sandwich, finally got the order done after almost 10 minutes, pull around to the window, finally get the food and he asks me what I just ordered because he needs to put it into a computer. What?
Once we got the food, not one thing was prepared correctly. Chips were wrong, drink was flat with no syrup in it, basically carbonated water. When we returned the drinks, he admitted he knew that, they’re switching out in May, (which is in two days ). So this dude just gave us a bunch of carbon hated waters and knew they weren’t sodas.🤦🏼♂️. Strange to say the least. Finally get replacement sodas, we’re pulling out onto the road and what do you know? Three ice cubes and it’s flat. Strange way to run a restaurant. Go to Del taco
Atmosphere: 1
Food: 1
Service: 1
This is the 2nd time I have been to this subway, both in the evening. Terrible service, workers don’t care if they help you, they talk to each other & act like you’re not even there.
The wait was way too long for a sandwich & the girl didn’t change her gloves after taking money & using the cash register.
Avoid this one in the evenings👎🏻
Atmosphere: 1
Food: 2
Service: 1
Served by George. Amazing customer service super friendly.
Atmosphere: 5
Food: 5
Service: 5
The guy with the dreads knows how to make a sandwich he took care in making the sandwich instead of just throwing it on and making the sauce heavy in places and thin in other. Best subway I'll be coming to this one specifically
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
10/10 service the staff is always very friendly, especially the staff member with a lot of pins on their hat!!
Honestly, I love this subway. 99% of the time, the service is crazy fast and the employees are nice and proficient at guiding people through their orders. However, I’m leaving a 1 star review because the owner needs to see this. (Potential customers should read too.) The other 1% of the time I visit here, there is a single employee working with a massive line, not because they’re swamped but simply because they are VERY slow at making sandwiches. I don’t know this guy’s name because he doesn’t even wear his name tag but him being horrifically (I don’t mean this lightly) slow at making sandwiches aside, he is a SINGLE PERSON working. His attitude isn’t the best when he is swamped like this, which I guess I get. Anyways, my mobile order ended up being over an hour OVERDUE, meaning the order was placed over 1.25 hours before it was finished. Either fire this guy because it actually takes him 7 minutes to make a SINGLE sandwich or put him in with another coworker. He does not know the premade sandwiches’ recipes, and for how carefully and methodically he places each single ingredient, he gives a depressingly small amount of it. The reason I know all of this, despite ordering on the mobile app, is because I sat in the lobby for over 20 minutes observing. Plus, this has happened before. Same guy, same slowness. The first time this happened, I thought he was new. 6 months later, he should be much more proficient. Anyways, it seems mobile orders are treated as last priority, which is not ok. Also, the app does not allow for cancellation of an order. So, for potential customers, either take the gamble of having a slowly made small sandwich, or go in and check out the conditions and then order in person. Owner, do better. Many reviews from many months ago have stated the same issue of a single employee working. (Granted, I haven’t seen any mention of the slow employee)
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Oven Roasted Turkey
Rude employee, didnt get her name but it was around lunch time in Feb. Seemed annoyed the minute I walked in and also during the process of making my sandwich, she went to the back to touch something and didn’t even replace the gloves she was wearing when she came back to touch the sandwich. Disgusting attitude and establishment. Lol never going to a subway again
Atmosphere: 1
Food: 1
Service: 1
It's an average subway, but on the cleaner side with nice employees
Atmosphere: 3
Food: 4
Service: 4
RUDE! Employees. Who don’t do their job correctly.
Didn’t even ask if I wanted my sandwich toasted. Then I told them did you toast it? He goes “well did you want it toasted?” I replied yes. He said “it’s too late for that!” Then why you asking me? And you should be doing your job right, ASKING customers if they want their sandwich toasted.
They are always rude here! Wouldn’t go.
I should’ve just driven off.
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