Wendy's
997 N State St, Orem
(801) 221-4688
Recent Reviews
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I ordered a baconator I got a Dave's instead.
Food: 1
Employees were nice but the food was cold and the chicken nuggets tasted like they should have been tossed an hour earlier. We didn't receive a receipt so i don't know if Wendy's has shrunk their large lemonades or if they misheard what size i ordered.
It's too expensive for being so disappointing. 🫠
Atmosphere: 3
Food: 1
Service: 4
They made us wait about 15 minutes to make sure the fries were cold.
Atmosphere: 2
Food: 2
Service: 3
I had to give a shoutout to this Wendy’s. I stopped by on a road trip on the way out of town with my kiddos, honestly just expecting a quick bite. Not only was the service super fast, but the staff was unusually friendly—especially the woman at the register (I can’t remember her name). She went out of her way to make sure our order was right and even gave my son an extra dipping sauce when he couldn’t decide.
The food was fresh—like, surprisingly fresh for fast food. The fries were hot and crispy, and my burger was actually stacked neatly and not just thrown together. The dining area was pretty clean, and they even had music playing that wasn’t blaring or annoying.
It just felt like everyone there actually cared. For a fast food stop, this was honestly one of the better experiences I’ve had in a long time. Definitely stopping here again next time we’re in the area.
Atmosphere: 4
Food: 5
Service: 5
Avoid, horrible service. Waited 40 minutes for $3 in food that I never received. Was told to wait in the mobile pick up area, was the only one there, maybe 2 cars went through the drive through in the entire time I waited. Never got it, just ended up leaving since I really didn’t need that $3 in food that bad. Guessing they just forgot about me somehow even though I was the only car sitting out there for 40 minutes. No receipt was given either.
Atmosphere: 1
Food: 1
Service: 1
The amount of times I've had food left out of my meal is uncalled for. Absolute BS.
Atmosphere: 3
Food: 2
Service: 2
Despite it being very busy, and them being short staffed, with a like of customers, the crew certainly did their best to be as prompt and accurate as they could've been. I waited longer than id have liked to, but my order was correct, the gentleman at the window was very polite and cordial.
Atmosphere: 4
Food: 4
Service: 4
They weren't understaffed, there was no one else at the restaurant except for people who already had their food, and they still didn't even take our order for like 10 mins lol
We ordered some drinks as part of our meal, but there were literally like two drinks stocked in the machines. No coke or Dr Pepper😭
Service: 1
Just got back to hotel room and part of our was not in the bag, and they're super slow, so not going to go back just to wait to get the rest of our order, guess that's money wasted thanks Wendy's.
Service: 1
Ordered two Jr. Bacon cheeseburgers very little mayo on them and the Buns were dried out. I tried to call to let them know to check their hamb.buns . They never answered the phone. Not the first time thing have gone wrong will not be coming back.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
2 times now I’ve been here and they haven’t opened on time each time. Very disappointed. Employees are not friendly and I do not see them wear gloves when preparing and serving food. Portions are a little skimpy. If you are looking for good service, go somewhere else.
Atmosphere: 1
Food: 3
Service: 1
Gilbert is the man.
Oh Gilbert, sweet Gilbert, behind the red sign,
Flipping those patties like it’s an art so divine.
Your headset on, your smile aglow,
You hand me my Frosty, and time starts to slow.
The fryer may pop, the line may grow long,
But you move with a rhythm, like life is a song.
You ask, “Would you like any sauce on the side?”
And my heart whispers secrets I’m trying to hide.
You sparkle like soda fresh from the tap,
My love served hot like a bacon-y wrap.
Those name-tagged letters spell something so true:
The boy of my dreams wears Wendy’s red too.
So here I confess in napkin and rhyme,
I’ve loved you, dear Gilbert, for quite some time.
And maybe one day, if fate gets its way,
You’ll give me your heart with that 4-for-$4 tray. 🥹❤️🍔
Atmosphere: 5
Food: 5
Service: 5
I ordered through the drive thru and had to wait about 10 minutes. That wouldn't be a problem if I was waiting for warm food, but nothing was warm. I think they had me wait to make sure the fries were cold.
Atmosphere: 2
Food: 2
Service: 1
I don’t often review.. but I’ve been to this location a couple times the last couple weeks and each time the drive through has been painfully slow. It’s not even busy either. 2 cars in front of me and it takes 20 minutes to even get to place my order and another 10 to get my food…
Atmosphere: 1
Food: 5
Service: 1
food was great vibes were great, but the real reason for this review is bc hector needs a raise rn. as other people have mentioned he’s a baddie and was running that drive thru!!
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