Love crumble cookies, especially the lemon and milk chocolate!Dietary restrictions: No ideaParking: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Brian Winn
Went to the store at about 2:25 pm on Sat 3/30. There was another couple in the store waiting for their order. I placed my order in store at the kiosk for the 6 different cookies. We had looked online before going to the store and they showed ALL cookies were available . We thought about ordering online but last time we ordered online even though all cookies showed available, they were not when we picked them up. While the workers were preparing the orders, the one worker at the closest counter, instead of preparing cookies kept watching out the front window. She finally stopped working and ran over to the front door and locked it! The other couple jumped like what the hell and the worker told them, don't worry, we will unlock it and let you out when you get your cookies. That couple ordered 2, 4 packs of cookies. The workers completed 1 four pack that included a carrot cookie but during the 2nd 4 pack they approached the couple and said that they had just ran out of carrot cake cookies and could they give them a gift card and a free cookie. They said do whatever.They finally got their cookies and ended up having the unlock the door themselves in order to let themselves out. They then started my order and it was not long before they approached and said, sorry we are out of carrot cookies and can we give you a free cookie card. I said, I came for the carrot cookie. The 2 workers looked at each other and the worker in the back said, I think I might have one more carrot cookie in the back. God was in the building that day as she walked into the back, grabbed the already baked carrot cookie, and frosted it and but it in my box. It was a miracle! I heard on my out the door that one worker said to other , we need 1 more carrot and 2 strawberry to finish the next order that was waiting In the parking lot. I went to my car and opened the app to check cookies.....and low and behold, ALL cookies were suddenly out of stock!It seems like every time we order, they end up running out of cookies, or are they just being lazy and deceitful? Such a shame as the cookies are fabulous!
Atmosphere: 1
Food: 5
Service: 1
Hailee R.
I ordered delivery today and got the wrong cookie. Called the store to see if I could get the right one (oatmeal raisin) and they said yes they were making a new batch and it would be 15 minutes before they were done. That was fine by me and I waited for the new cookies to arrive but they never did. For cookies that cost $4 a piece I’d really appreciate getting what I ordered. The only reason this is two stars instead of one is because the delivery woman was fantastic. Regardless, I will not order from this store again.
Food: 5
Service: 2
Kimberly Velazquez
Best cookies ever!!
Atmosphere: 5
Food: 5
Service: 5
Jessica Cottingham
This is by far the best crumbl ever! My cookies are always amazing. Staff is always very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Daniel UIrich
I bought the Dulce De Leche cake and didn’t notice that the frosting was lacking until I got home. See picture. Make sure you double-check before leaving the store. A little disappointed be cause it is a premium cookie.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Crystal Merrill
Fast service, friendly staff. Clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Emily Summers
Ordered a birthday gift for a friend and gross, the store is selling way beyond expired milk. The managers seemed very unconcerned by the news. Super disappointing, this could be very harmful to someone's health.
Food: 1
Jenny Jeffery
Delicious warm cookies! All I needed was a glass of cold milk!
Love crumble cookies, especially the lemon and milk chocolate!Dietary restrictions: No ideaParking: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Went to the store at about 2:25 pm on Sat 3/30. There was another couple in the store waiting for their order. I placed my order in store at the kiosk for the 6 different cookies. We had looked online before going to the store and they showed ALL cookies were available . We thought about ordering online but last time we ordered online even though all cookies showed available, they were not when we picked them up. While the workers were preparing the orders, the one worker at the closest counter, instead of preparing cookies kept watching out the front window. She finally stopped working and ran over to the front door and locked it! The other couple jumped like what the hell and the worker told them, don't worry, we will unlock it and let you out when you get your cookies. That couple ordered 2, 4 packs of cookies. The workers completed 1 four pack that included a carrot cookie but during the 2nd 4 pack they approached the couple and said that they had just ran out of carrot cake cookies and could they give them a gift card and a free cookie. They said do whatever.They finally got their cookies and ended up having the unlock the door themselves in order to let themselves out. They then started my order and it was not long before they approached and said, sorry we are out of carrot cookies and can we give you a free cookie card. I said, I came for the carrot cookie. The 2 workers looked at each other and the worker in the back said, I think I might have one more carrot cookie in the back. God was in the building that day as she walked into the back, grabbed the already baked carrot cookie, and frosted it and but it in my box. It was a miracle! I heard on my out the door that one worker said to other , we need 1 more carrot and 2 strawberry to finish the next order that was waiting In the parking lot. I went to my car and opened the app to check cookies.....and low and behold, ALL cookies were suddenly out of stock!It seems like every time we order, they end up running out of cookies, or are they just being lazy and deceitful? Such a shame as the cookies are fabulous!
Atmosphere: 1
Food: 5
Service: 1
I ordered delivery today and got the wrong cookie. Called the store to see if I could get the right one (oatmeal raisin) and they said yes they were making a new batch and it would be 15 minutes before they were done. That was fine by me and I waited for the new cookies to arrive but they never did. For cookies that cost $4 a piece I’d really appreciate getting what I ordered. The only reason this is two stars instead of one is because the delivery woman was fantastic. Regardless, I will not order from this store again.
Food: 5
Service: 2
Best cookies ever!!
Atmosphere: 5
Food: 5
Service: 5
This is by far the best crumbl ever! My cookies are always amazing. Staff is always very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
I bought the Dulce De Leche cake and didn’t notice that the frosting was lacking until I got home. See picture. Make sure you double-check before leaving the store. A little disappointed be cause it is a premium cookie.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Fast service, friendly staff. Clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Ordered a birthday gift for a friend and gross, the store is selling way beyond expired milk. The managers seemed very unconcerned by the news. Super disappointing, this could be very harmful to someone's health.
Food: 1
Delicious warm cookies! All I needed was a glass of cold milk!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
the cookies are sooo good
Restaurantji Recommends
We LOVE the Perry Crumble!!
Atmosphere: 5
Food: 5
Service: 5
Beautiful Lobby, delicious cookies, great service 10/10Parking: Lots, very accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
They always have something I enjoy. My favorite is the cornbread cookie and pumpkin pie.
Love these cookies! Love getting to try new flavors!
Atmosphere: 5
Food: 5
Service: 5
They REFUSED to let me have my order of ( 2 )12 packs and (2) 6 packs. Said that it was to many cookies!!!!! REALLY!!!!!
Service: 1