Cafe Rio Fresh Modern Mexican

Didn’t get my order right. Scanned code but didn’t get the points and no receipt

Atmosphere: 2

Food: 1

Service: 1

This Cafe Rio is very lackluster and does not seem to pay any attention to details or sends completely wrong orders. My food today was missing the meat which is the main component to the meal. They also added extra ingredients that were not asked for so the combo of the two issues made it horrible, and it was a Door Dash order so not much could be done to get them to fix it!! I will not be ordering from here anymore.

I don't know what it is about this location in particular but it is awful. I love other Cafe Rios just not this one. I've had a couple bad experiences here and after going yesterday to give it yet another try I just had leave a review. Ordered a bowl there was barely any meat in it. Previous times I've had orders wrong, orders not even made when we go to pick them up and dried out gross meat and little to no meat. One time I went in and all the workers were sitting at tables talking while I stood at the counter waiting to order food there was maybe 2 people cooking. This location could be so successful, corporate needs to fix it!

Food: 1

Service: 1

It's not super authentic but it's still good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Enchilada Style Burrito

My salad had gigantic pieces of lettuce, which were pretty brown, not green. The sweet pork tasted like soy sauce. Would not recommend

I don’t usually leave reviews but I just finished working out at the gym and was looking forward to getting something to eat after going all day without. When I pulled up to the drive thru there was still a car in front of me even though it was a few minutes before close so I figured I was okay. When I pull up to the speaker to order the lady asks how she can help me and out of courtesy I asked to confirm that they were still open and she said “actually we just closed.” Why would you offer to help me and then turn me away?? I get it was close to closing time but the car in front of me got their food and I had to leave empty handed after racing across town to get there in time before close to be rudely turned away.

Service: 2

Always good. Yummy modern Mexican.

Atmosphere: 4

Food: 4

Service: 4

Literally the poorest made salad I have ever gotten in all the years I have frequented Cafe Rio. Wasn’t correct, had to repeat twice at the window, ordered shredded lettuce and got not shredded in fact over half was lettuce hearts that were brown and rotten, and ordered steak and had THREE tiny pieces of steak. That’s it. So unappetizing and had to throw it away! Employees..take your time preparing food and look to see if you would eat rotten lettuce and non steak salad. So irritating.

Parking: Stop

Food: 1

Service: 3

Recommended dishes: Chips & Queso

Just ordered two grilled chicken salads and got them home to eat. The chicken is extremely dry and hard like it's been sitting out all day. So disgusting.

Atmosphere: 4

Food: 1

Service: 4

A mix of really competent and incompetent employees when I went, making some of the food great, and some of it very scuffed.

Atmosphere: 3

Food: 4

Service: 2

Jasmine left her lunch break to take my order and did an excellent job!!

Atmosphere: 5

Food: 5

Service: 5

Bad service! They put a tiny amount of meat in the quesadilla, it's surprising. And even when you ask to add meat for an extra fee, the guy added some tiny crumbs! The cafe workers were not only not friendly, but literally ridiculed the visitors, joked and teased our food with gestures! It was very unpleasant and humiliating. We had to leave without eating. Teach the workers about portion sizes and respect for visitors! We will never return to this cafe again and I do not recommend this place to anyone!

Atmosphere: 1

Food: 1

Service: 1

We went through the drive through. Ordered a grilled chicken salad and a chicken tostada. We got home with our food and the salad had no chicken in the chicken salad. The chicken in the chicken tostada was like jerky. So overcooked you couldn’t eat it. Such a disappointment. This location is consistently not good. They always forget something or mess up the order. I keep going back hoping it’s a one time thing but it doesn’t get better. Waste of $30

Food: 1

Service: 2

I go to this Cafe Rio often and have had good experiences each time I go. I've gotten to know the staff and they are great. There has been a couple of times that I haven't been pleased with the portion sizes, but lately, it seems that is getting better. One thing on the menu I've been really impressed with is the bowls. The amount of food and extras on those are excellent!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Creamy Tomatillo Dressing, Double Tacos, Chips & Queso, Build Your Own Bowl, Sweet Pork Barbacoa, Tortilla Soup, Horchata Craft Specialty

Very delicious Mexican food! I love getting chicken quesadillas, they are my fav!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips & Queso, Sweet Pork Quesadilla