A good experience. Just as you would expect. The food was good and did not take long to prepare. We did need to correct the order taker on one thing. It was really cold inside the building which my husband loved and I didn't. Lol. I saw another person walk in as well and comment on how cold it was. The avocado spread on our sandwich was pretty scarce (which we paid extra for). The bread was soft on the inside and almost crispy on the outside. It was good, just a surprisingly amount of crispiness. The crust kept catching my lip and kind of scratching it because I wasn't expecting it. They don't have salt and pepper as a regular option for the sandwiches. If you want S&P you have to open a packet that they give you. We thought that was weird. But overall the sandwich was good.
Atmosphere: 3
Food: 4
Service: 4
Zenetta Ince
This location is a struggle. My most recent order I was shorted a bag of chips I paid for and I ordered the bootlegger club but there was no roast beef and hardly any turkey. It was a mayo sandwich. There is no where on the website or app to reach out to anyone.
Food: 1
Service: 2
chrissy coffin
Ordered online for ASAP and sent my husband over to pick up a few minutes later. They hadn't started our order, but got it going immediately, and it was done quickly and accurately. Food was just how I'd expect.
Leya Czupich
My order was quick and correct! Couldn’t have asked for much more!
Atmosphere: 5
Food: 5
Service: 5
Kevin Rawson
Freaky fast. It would be good to get Jimmy mustard back
Brian Griffin
Everything’s fine, except for massively unfriendly people at the drive through.
Atmosphere: 2
Food: 4
Service: 1
Tom West
Of course, we all know they have great eats, but use their app and just grab and go!!!
Food: 5
Service: 5
Khara Vause
Love their new toasted subs! I'm addicted.
Recommended dishes: Club Sandwich, Turkey Tom, Beach Club
Theo Nielsen
Gave us a sandwich without and toppings on them! Disgusting, will never go to this location ever again!
Atmosphere: 1
Food: 1
Service: 1
K A
Pulling up to the drive through window we were told there was no bread, that we could wait 6 minutes for them to finish baking or get a wrap. I chose to get a wrap because I didn’t have time to wait. The lady in front of us chose to wait, in the drive through, for bread. Which is her right, but instead of having her park or move elsewhere in the Togo line, the staff chose to have her stay put. Which wasn’t 6 minutes, it was over 15. Maybe just have vehicles waiting for a long period of time pull around so others behind aren’t waiting longer, especially because they chose a different sandwich because they didn’t have the time to wait. There were 8 cars behind us as well. Other fast food chains do it all the time. Just easy thinking and good customer service.
Alright, I hope this doesn't come across petty, but when I'm scrambling to get somewhere and have ordered JJ delivery to send to my kids and I'm trying to drive and also baby an Uber driver who is trying to communicate in Spanish (which I don't speak) through every step of delivery, it's a problem. I really hate to give a low review, because my food is typically delicious, and the staff is really friendly. I know the staff is really friendly, though, because I have to call them repeatedly every single time my order is updated to be delivered by Uber instead of Jimmy John's. Listen, I get it, sometimes staffing simply doesn't allow for JJ delivery, but I would love the option to approve order updates to Uber eats rather than Jimmy John's automatically updating it. I have never gotten a successful, timely, complete order anytime Jimmy John's kicks it over to Uber eats. The last time this happened I called and asked if there was a way to opt out of this or to be notified beforehand so I could cancel my order, and they said they would put something on my account to avoid it. But here I am, guiding a random person step by step to deliver my sandwiches again. Seems like it would be a simple push notification on the app, "Jj's would like to deliver through Uber eats, press no to decline and cancel your order". It's a bummer, my daughter and I both love ordering delivery from here and do it super frequently because on occasion I'm not home and this is her favorite choice to have delivered. But I genuinely cannot stand to deal with Uber eats even one more time. If I wanted to have it delivered through them I would order it through Uber eats. So I guess instead I just can't order any more for fear of having to deal with this every time. Edit: GOSH I had to change it from two stars to four though, because as frustrating as this is, they are always so nice and willing to fix it after. Just please give us an option to cancel.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Avocado Spread, Beach Club, Giant 9 Italian Night Club, Club Sandwich, Country Club
Toby Kidd
Whent through the drive through and ordered my sandwich with bacon that I paid extra for. Was disappointed to find that the bacon not added to my sandwich. Was kind of a letdown was good otherwise but really did miss that flavor. And paid for it.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Beach Club
diana sewell
Love the JJ Gargantuan unwich it's the best sandwich they have!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The J J Gargantuan
kaden staten
The food was good and most of the workers were friendly. However, there was one worker, I believe her name was Anneliese. She gave me a dirty look when I walked in, which usually I wouldn’t care, but during the time I ordered she was staring from the back. After I ordered I overheard her talking poorly about me and my friends, judging my food choices and what I was wearing. On another note she was eating the food as she was making my sandwich! Disgusting! Extremely unprofessional, and I won’t be returning until these issues are resolved. I mean no offense toward the Jimmy John’s franchise or most of the workers, but this one worker is an issue and the problem needs to be resolved.
A good experience. Just as you would expect. The food was good and did not take long to prepare. We did need to correct the order taker on one thing. It was really cold inside the building which my husband loved and I didn't. Lol. I saw another person walk in as well and comment on how cold it was. The avocado spread on our sandwich was pretty scarce (which we paid extra for). The bread was soft on the inside and almost crispy on the outside. It was good, just a surprisingly amount of crispiness. The crust kept catching my lip and kind of scratching it because I wasn't expecting it. They don't have salt and pepper as a regular option for the sandwiches. If you want S&P you have to open a packet that they give you. We thought that was weird. But overall the sandwich was good.
Atmosphere: 3
Food: 4
Service: 4
This location is a struggle. My most recent order I was shorted a bag of chips I paid for and I ordered the bootlegger club but there was no roast beef and hardly any turkey. It was a mayo sandwich. There is no where on the website or app to reach out to anyone.
Food: 1
Service: 2
Ordered online for ASAP and sent my husband over to pick up a few minutes later. They hadn't started our order, but got it going immediately, and it was done quickly and accurately. Food was just how I'd expect.
My order was quick and correct! Couldn’t have asked for much more!
Atmosphere: 5
Food: 5
Service: 5
Freaky fast. It would be good to get Jimmy mustard back
Everything’s fine, except for massively unfriendly people at the drive through.
Atmosphere: 2
Food: 4
Service: 1
Of course, we all know they have great eats, but use their app and just grab and go!!!
Food: 5
Service: 5
Love their new toasted subs! I'm addicted.
Recommended dishes: Club Sandwich, Turkey Tom, Beach Club
Gave us a sandwich without and toppings on them! Disgusting, will never go to this location ever again!
Atmosphere: 1
Food: 1
Service: 1
Pulling up to the drive through window we were told there was no bread, that we could wait 6 minutes for them to finish baking or get a wrap. I chose to get a wrap because I didn’t have time to wait. The lady in front of us chose to wait, in the drive through, for bread. Which is her right, but instead of having her park or move elsewhere in the Togo line, the staff chose to have her stay put. Which wasn’t 6 minutes, it was over 15. Maybe just have vehicles waiting for a long period of time pull around so others behind aren’t waiting longer, especially because they chose a different sandwich because they didn’t have the time to wait. There were 8 cars behind us as well. Other fast food chains do it all the time. Just easy thinking and good customer service.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Aubrey provided amazing service.
Atmosphere: 5
Food: 5
Service: 5
Alright, I hope this doesn't come across petty, but when I'm scrambling to get somewhere and have ordered JJ delivery to send to my kids and I'm trying to drive and also baby an Uber driver who is trying to communicate in Spanish (which I don't speak) through every step of delivery, it's a problem.
I really hate to give a low review, because my food is typically delicious, and the staff is really friendly. I know the staff is really friendly, though, because I have to call them repeatedly every single time my order is updated to be delivered by Uber instead of Jimmy John's. Listen, I get it, sometimes staffing simply doesn't allow for JJ delivery, but I would love the option to approve order updates to Uber eats rather than Jimmy John's automatically updating it. I have never gotten a successful, timely, complete order anytime Jimmy John's kicks it over to Uber eats. The last time this happened I called and asked if there was a way to opt out of this or to be notified beforehand so I could cancel my order, and they said they would put something on my account to avoid it. But here I am, guiding a random person step by step to deliver my sandwiches again. Seems like it would be a simple push notification on the app, "Jj's would like to deliver through Uber eats, press no to decline and cancel your order". It's a bummer, my daughter and I both love ordering delivery from here and do it super frequently because on occasion I'm not home and this is her favorite choice to have delivered. But I genuinely cannot stand to deal with Uber eats even one more time. If I wanted to have it delivered through them I would order it through Uber eats. So I guess instead I just can't order any more for fear of having to deal with this every time.
Edit: GOSH I had to change it from two stars to four though, because as frustrating as this is, they are always so nice and willing to fix it after. Just please give us an option to cancel.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Avocado Spread, Beach Club, Giant 9 Italian Night Club, Club Sandwich, Country Club
Whent through the drive through and ordered my sandwich with bacon that I paid extra for. Was disappointed to find that the bacon not added to my sandwich. Was kind of a letdown was good otherwise but really did miss that flavor. And paid for it.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Beach Club
Love the JJ Gargantuan unwich it's the best sandwich they have!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The J J Gargantuan
The food was good and most of the workers were friendly. However, there was one worker, I believe her name was Anneliese. She gave me a dirty look when I walked in, which usually I wouldn’t care, but during the time I ordered she was staring from the back. After I ordered I overheard her talking poorly about me and my friends, judging my food choices and what I was wearing. On another note she was eating the food as she was making my sandwich! Disgusting! Extremely unprofessional, and I won’t be returning until these issues are resolved. I mean no offense toward the Jimmy John’s franchise or most of the workers, but this one worker is an issue and the problem needs to be resolved.
Atmosphere: 2
Food: 4
Service: 2
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