I really enjoyed the pulled pork guillaume and the torched Brazilian palm leaves as well thanks for the awesome experience!!!☺️
Atmosphere: 5
Food: 5
Service: 5
Jeremy Leishman
They sure do have chicken. Nothing else though. Food is okay. Expensive for what you get. Service is good. Plenty of parking.
Atmosphere: 3
Food: 3
Service: 4
Adam Afualo
I just had a wonderful experience! I wanted to thank Sam who took my order, and Elle who delivered it to my car for being so warm, accommodating, and friendly!
Atmosphere: 5
Food: 5
Service: 5
Gunner Harward
This location is just a little frustrating, 9/10 times I come here my order is wrong or they forget sauce when they literally triple confirm the order back to you, obvs it’s chic fil a so it’s still good food, but I want what I order and pay for, and the service just seems like a bunch of frustrated kids who don’t care too much about customer service, this last time I visit the guy didn’t say a word and basically just dropped the bag of food into my lap.
Atmosphere: 3
Food: 3
Service: 2
Samantha
Awesome place, great service, good food and awesome management
Atmosphere: 5
Food: 5
Service: 5
Luis Cerda
So I got a spicy deluxe meal today and I got everything right, and when I got home I open up to a box with a cold sandwich with no chicken and only lettuce… I went back and asked to replace it and they did but I open to just a spicy chicken and not a spicy deluxe sandwich…
It was also slow as well.
I hate complaining but I will prolly stop coming to this location due to inexperience and simple mistakes that was avoidable…
Atmosphere: 5
Food: 2
Service: 5
B Rock
Perfect customer service and they’re always both quick and accurate. We have appreciated that they’ve never gotten an order wrong and are always kind and happy.
Heidi
Absolutely love chick fil a totally wish there was one in Preston idaho
Chris
My biggest complaint is that this location is always cold inside. Since opening, my family has noted it’s cold every time we sit down to eat. Now that it’s turning into winter and we are wearing jackets, it still feels like the AC is on inside. Would it kill them to have it a few degrees warmer? The food and service are okay. Like others have said, being a newer location a lot of the staff are still learning and we don’t get the impression they’re quite as friendly as the other Logan location, but it’s getting there. Overall, it’s nice having a chick fil a on this end of town.
I ordered a twelve count nugget and noticed some of the nuggets were pinkish in the middle. I didn’t think anything of it and finished my meal and about an hour after I was throwing up and having severe stomach pain. I don’t usually have an issue with stomach issues and that was the only thing I had eaten so it couldn’t have been something else. I usually don’t have an issue with chicken but since my visit I’ve been disgusted by even the thought of chicken.
Dee Speth
My Grandson's love their food.
Aaron Griggs
Always great
zinok
I’m honestly pretty disappointed with this location. They have a mobile through-lane setup, but they don’t even use it. Instead, they just merge it into the regular first lane which defeats the whole purpose. About half the time, there’s no one outside managing traffic, so the merge turns into a mess of confusion and waiting.
By the time I finally get to the window, my food is often barely warm or straight-up cold. That’s not what you expect from Chick-fil-A.
Even when I skip the drive-thru and do a mobile pick-up order inside, the app says my food will be ready in 5 minutes yet I usually end up waiting 10 to 15 minutes after arriving. Either they’re severely understaffed or just not managing things well.
I like Chick-fil-A as a brand, but this Providence location really needs to get its operations together
Trever Coleman
I've gone about 6 times and had an ok experience each time. I've been tempted to wite a review before but gave them the benefit of the doubt as they had just opened. Being open now for a few months I went back and had the worst experience thus far. I went through the drive through and ordered. All was great, started to drive off and noticed I was missing part of my order. The Mac and cheese. No big deal I went back in and they got me one. It did take about 10 minutes. 5 minute drive home and we dig in only to have cold Mac and cheese and burnt nuggets. They tasted like they haven't changed the oil all day. Overall none of this is really a big deal and of course they do make it right, but it is on brand with similar experiences I have had at this location. I'd recommend making the 10 minute drive to the north location.
I really enjoyed the pulled pork guillaume and the torched Brazilian palm leaves as well thanks for the awesome experience!!!☺️
Atmosphere: 5
Food: 5
Service: 5
They sure do have chicken.
Nothing else though.
Food is okay.
Expensive for what you get.
Service is good.
Plenty of parking.
Atmosphere: 3
Food: 3
Service: 4
I just had a wonderful experience! I wanted to thank Sam who took my order, and Elle who delivered it to my car for being so warm, accommodating, and friendly!
Atmosphere: 5
Food: 5
Service: 5
This location is just a little frustrating, 9/10 times I come here my order is wrong or they forget sauce when they literally triple confirm the order back to you, obvs it’s chic fil a so it’s still good food, but I want what I order and pay for, and the service just seems like a bunch of frustrated kids who don’t care too much about customer service, this last time I visit the guy didn’t say a word and basically just dropped the bag of food into my lap.
Atmosphere: 3
Food: 3
Service: 2
Awesome place, great service, good food and awesome management
Atmosphere: 5
Food: 5
Service: 5
So I got a spicy deluxe meal today and I got everything right, and when I got home I open up to a box with a cold sandwich with no chicken and only lettuce… I went back and asked to replace it and they did but I open to just a spicy chicken and not a spicy deluxe sandwich…
It was also slow as well.
I hate complaining but I will prolly stop coming to this location due to inexperience and simple mistakes that was avoidable…
Atmosphere: 5
Food: 2
Service: 5
Perfect customer service and they’re always both quick and accurate. We have appreciated that they’ve never gotten an order wrong and are always kind and happy.
Absolutely love chick fil a totally wish there was one in Preston idaho
My biggest complaint is that this location is always cold inside. Since opening, my family has noted it’s cold every time we sit down to eat. Now that it’s turning into winter and we are wearing jackets, it still feels like the AC is on inside. Would it kill them to have it a few degrees warmer? The food and service are okay. Like others have said, being a newer location a lot of the staff are still learning and we don’t get the impression they’re quite as friendly as the other Logan location, but it’s getting there. Overall, it’s nice having a chick fil a on this end of town.
So happy they’re here now
Restaurantji Recommends
I ordered a twelve count nugget and noticed some of the nuggets were pinkish in the middle. I didn’t think anything of it and finished my meal and about an hour after I was throwing up and having severe stomach pain. I don’t usually have an issue with stomach issues and that was the only thing I had eaten so it couldn’t have been something else. I usually don’t have an issue with chicken but since my visit I’ve been disgusted by even the thought of chicken.
My Grandson's love their food.
Always great
I’m honestly pretty disappointed with this location. They have a mobile through-lane setup, but they don’t even use it. Instead, they just merge it into the regular first lane which defeats the whole purpose. About half the time, there’s no one outside managing traffic, so the merge turns into a mess of confusion and waiting.
By the time I finally get to the window, my food is often barely warm or straight-up cold. That’s not what you expect from Chick-fil-A.
Even when I skip the drive-thru and do a mobile pick-up order inside, the app says my food will be ready in 5 minutes yet I usually end up waiting 10 to 15 minutes after arriving. Either they’re severely understaffed or just not managing things well.
I like Chick-fil-A as a brand, but this Providence location really needs to get its operations together
I've gone about 6 times and had an ok experience each time. I've been tempted to wite a review before but gave them the benefit of the doubt as they had just opened. Being open now for a few months I went back and had the worst experience thus far. I went through the drive through and ordered. All was great, started to drive off and noticed I was missing part of my order. The Mac and cheese. No big deal I went back in and they got me one. It did take about 10 minutes. 5 minute drive home and we dig in only to have cold Mac and cheese and burnt nuggets. They tasted like they haven't changed the oil all day.
Overall none of this is really a big deal and of course they do make it right, but it is on brand with similar experiences I have had at this location. I'd recommend making the 10 minute drive to the north location.
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