Super busy on a Monday evening. Very chaotic. Did not get what I ordered.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Side Chow Mein
Connie Peterson
Only 1 front worker at lunch hour is horrible .
Max Ness
Ordered two things a la carte, one large and one small. Was given two small boxes and charged for the large anyway.
Atmosphere: 1
Food: 1
Service: 1
Cam N530
Amazing for American styled Chinese food. The beef, chicken, and shrimp are some of my family's favorites. The fried rice is amazing. Portions are MASSIVE so usually one big bowl can feed me and my son. I love that this location has a drive through and they are always quick and efficient.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Broccoli Beef
Edgar Ponce
This place sucks manager's are so unprofessional very bad.
Atmosphere: 1
Food: 1
Service: 1
Alan Harris
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Broccoli Beef, Build Your Own Plate - 1 Full Side, Side Chow Mein, Grilled Teriyaki Chicken
Salvador Patino
Terrible service, they take too long to attend
Service: 1
Nyssa Holmquist
Food is delicious but whenever we come there is often only like three people in front of us and we stand for 15minutes before moving forward one person (not an exaggeration I wear a watch). The place is very clean and nice.
Atmosphere: 5
Food: 5
Service: 2
David Bunnell
Tried this location a few times and: -My order has been wrong every time. -Dry noodles and rice, nothing is ever fresh. -The WORST stomach problems I have ever experienced after eating here.
Drive up to the 1400 N location, avoid this location.
Atmosphere: 2
Food: 1
Service: 1
MarkJacob Proudlock
The veggie egg rolls are good, and so is the chow mein, but as of now at this location that’s all you can really eat as a vegan! Please bring back beyond original orange chicken to this location! It’s so good and you’ll have at least one more regular customer if you do
We recently encountered an issue with a Family Meal order placed through the Panda Express app. After picking up our order and dining in, we discovered upon arrival at our destination (30 minutes away) that our card had been charged twice.
We promptly contacted Panda Express to request a refund for the duplicate charge. However, we were informed that they couldn't process a refund and advised us to resolve the issue with our bank.
To our frustration, the staff also mentioned that if we didn't return for the food, the duplicate order would be discarded. We requested that they store it in their fridge for pickup later, but this was refused.
Later that evening, we called back to inquire about the managers on duty. Upon asking, the representative abruptly disconnected the call. Subsequent attempts to reconnect were met with my phone number blocked.
Undeterred, I visited the location in person and politely requested the names of the managers on duty from the cashier. However, she declined to provide the information, stating that the managers were unavailable in the back.
When two additional staff members joined, I reiterated my request. They also refused to disclose the managers' names, and the group retreated to the corner of the store.
Patiently, I waited until one of the managers emerged, at which point I was finally able to obtain their names.
We were shocked by the unprofessional handling of our issue.
Liztben, Jannon, Ella, Meghan
Atmosphere: 1
Food: 2
Service: 1
david graham cook
There staff is great, always helpful and kind. Update this store has gone to shit never getting my order right in the drive through always forgetting things, also the food quality has gone down.
Atmosphere: 1
Food: 1
Service: 1
Isaac Ferguson
I've worked shifts before in my life where I have personally complained about the one customer that comes when no one else is there. Elizabeth took my order at 9:45 am while I was doing a route for work and I was super friendly despite it being early and no other customers were there. It was refreshing to be treated well and cordially despite being "that one customer". Great food and great customer service here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Side Chow Mein
I did an online order and the cook and server and everyone was so kind! My order was so late and I was making them do lots of food right at closing and since they took just a little longer than they had wanted to they comped me with so many extra things!
It’s such a great show of character and I’m so appreciative of these wonderful people! :)
I only go to this panda now cause the kindness in service is a million times better! And I believe in supporting that!! :)
Thank you for making my night great! Hey management, this crew should know they are great ;) ?
Super busy on a Monday evening. Very chaotic. Did not get what I ordered.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Side Chow Mein
Only 1 front worker at lunch hour is horrible .
Ordered two things a la carte, one large and one small. Was given two small boxes and charged for the large anyway.
Atmosphere: 1
Food: 1
Service: 1
Amazing for American styled Chinese food. The beef, chicken, and shrimp are some of my family's favorites. The fried rice is amazing. Portions are MASSIVE so usually one big bowl can feed me and my son. I love that this location has a drive through and they are always quick and efficient.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Broccoli Beef
This place sucks manager's are so unprofessional very bad.
Atmosphere: 1
Food: 1
Service: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Broccoli Beef, Build Your Own Plate - 1 Full Side, Side Chow Mein, Grilled Teriyaki Chicken
Terrible service, they take too long to attend
Service: 1
Food is delicious but whenever we come there is often only like three people in front of us and we stand for 15minutes before moving forward one person (not an exaggeration I wear a watch). The place is very clean and nice.
Atmosphere: 5
Food: 5
Service: 2
Tried this location a few times and:
-My order has been wrong every time.
-Dry noodles and rice, nothing is ever fresh.
-The WORST stomach problems I have ever experienced after eating here.
Drive up to the 1400 N location, avoid this location.
Atmosphere: 2
Food: 1
Service: 1
The veggie egg rolls are good, and so is the chow mein, but as of now at this location that’s all you can really eat as a vegan!
Please bring back beyond original orange chicken to this location! It’s so good and you’ll have at least one more regular customer if you do
Food: 3
Service: 4
Restaurantji Recommends
We recently encountered an issue with a Family Meal order placed through the Panda Express app. After picking up our order and dining in, we discovered upon arrival at our destination (30 minutes away) that our card had been charged twice.
We promptly contacted Panda Express to request a refund for the duplicate charge. However, we were informed that they couldn't process a refund and advised us to resolve the issue with our bank.
To our frustration, the staff also mentioned that if we didn't return for the food, the duplicate order would be discarded. We requested that they store it in their fridge for pickup later, but this was refused.
Later that evening, we called back to inquire about the managers on duty. Upon asking, the representative abruptly disconnected the call. Subsequent attempts to reconnect were met with my phone number blocked.
Undeterred, I visited the location in person and politely requested the names of the managers on duty from the cashier. However, she declined to provide the information, stating that the managers were unavailable in the back.
When two additional staff members joined, I reiterated my request. They also refused to disclose the managers' names, and the group retreated to the corner of the store.
Patiently, I waited until one of the managers emerged, at which point I was finally able to obtain their names.
We were shocked by the unprofessional handling of our issue.
Liztben, Jannon, Ella, Meghan
Atmosphere: 1
Food: 2
Service: 1
There staff is great, always helpful and kind.
Update this store has gone to shit never getting my order right in the drive through always forgetting things, also the food quality has gone down.
Atmosphere: 1
Food: 1
Service: 1
I've worked shifts before in my life where I have personally complained about the one customer that comes when no one else is there. Elizabeth took my order at 9:45 am while I was doing a route for work and I was super friendly despite it being early and no other customers were there. It was refreshing to be treated well and cordially despite being "that one customer". Great food and great customer service here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Side Chow Mein
Best Panda Express I have ever eaten at!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Chicken, Broccoli Beef, Orange Chicken, Bigger Plate
I did an online order and the cook and server and everyone was so kind! My order was so late and I was making them do lots of food right at closing and since they took just a little longer than they had wanted to they comped me with so many extra things!
It’s such a great show of character and I’m so appreciative of these wonderful people! :)
I only go to this panda now cause the kindness in service is a million times better! And I believe in supporting that!! :)
Thank you for making my night great! Hey management, this crew should know they are great ;) ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Fried Rice
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