Domino's Pizza
156 Cougar Blvd, Provo
(801) 418-1100
Recent Reviews
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I ordered the philly sandwich, I can tell they over cooked it cause the cheese is hard all around the sandwich. When I tried to bite on the cheese part, it was hard as a rock. I called the store #7501 and nicely asked them if they could make me a new one and deliver it too me. The woman that answered was immediately annoyed by my request and asked " so you want a new one and you want it delivered? " I said "yes please " and she said" okay" and hanged up on me. So I called back and when she answered I said" I'm sorry I think our connection dropped " and she spoke to me in such a rude and passed off tone and said " You wanted a new sandwich and have it delivered right?" And I said" yes, but don't you need my adress" and in a really annoyed voice she said " No , we all ready have it. " and I said "okay, thank you so much" and she hanged up again. Update: 20 minutes later I hear a small knock on the door and I go open it and I look down and I see my new sandwich with a receipt. I hear the delivery guy drive away. Thank you dominos .
Atmosphere: 1
Food: 4
Service: 4
I had made a mistake with the address somehow. They kindly gave me a refund and I got my pizza fast. Great (and patient) customer service!
Atmosphere: 5
Food: 5
Service: 5
I ordered last week and they took over an hour to deliver our pizza for a birthday party. It's literally 4 min drive from us. Later we got an email offering a free pizza apology and I accepted. Today was the last day to use it and it says it only works with delivery which is a minimum spending of 15$ before they deliver not to mention 4$ delivery fee and tip. After calling to see if they could send us a different apology pizza, they said there was nothing they could do to amend the situation. These guys are the worst.
Atmosphere: 3
Food: 2
Service: 1
The pizza is usually pretty good. I haven't gotten pasta from them in awhile. It used to be good. They would make it crispy and balance the ingredients. Now they just down it in sauce and overcook it.
I went in to pick up a pizza at midnight tonight and the employee greeted me with such a positive energy! I’m so impressed with the service, especially with how late at night it is!!
Atmosphere: 5
Food: 5
Service: 5
Super nice workers at night 2/28! I will be coming back here again. The food is hot and ready at the time I wanted it!
Atmosphere: 5
Food: 5
Service: 5
Their food and deals are always great. They have awesome customer service and I love how I can order and by the time I get there, they're ready to bring it out to me.
Parking: The only thing I don't like about their parking lot is that it's hard to get to it.
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Hawaiian Pizza
Lucas was very helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
Absolutely garbage service ordered online said 20 min been over a hour and still nothing called 5 times and never get answered. Such bs don't recommend worst service ever
Food: 1
Service: 1
Most deliveries take longer than forecasted, which is fine, I’ve never minded until the experience I had today. After ordering a medium pizza, and an HOUR goes by and it still hasn’t delivered, I give the store a call. I’m told it’s the next one to go out, so with a little annoyance I let it go. Another 25 minutes and counting and it still has not left for delivery, but the app and the person I spoke with confirmed my pizza has been done for over 40 minutes at this point. So by the time it finally delivers, I will have an old pizza, after waiting an absurd amount of time.
Restaurantji Recommends
Very understanding with a mix-up on my order location. Remade the meal at no cost!
Atmosphere: 5
Food: 5
Service: 5
Very understanding with a mix-up on my order location. Remade the meal at no cost!
Atmosphere: 5
Food: 5
Service: 5
Placed an order for delivery at 5:56pm. Order was delivered at 7:35pm. It shouldn't take more than 45 minutes to get an order made and delivered. When it did arrive, it was neither hot nor fresh. Quite disappointing. You're probably better off getting a frozen pizza from the grocery store.
Atmosphere: 3
Food: 1
Service: 1
Usually I love Dominoes. But this latest visit is a fail. The pizza was almost half bare, no cheese. And the buffalo wings were sooo small. Laughable small.
It's pretty good
Atmosphere: 5
Food: 3
Service: 5
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