Placed an order on line, when I got there they did not welcome me or or ask if I needed to place an order. It looks like the had a very large order placed but there should still be some acknowledgement.
Atmosphere: 1
Food: 5
Service: 1
Danielle Barnes
If I could give this place zero stars all around, I would! For starters the customer service was terrible!! The worst I had ever experienced anywhere. No greeting from anyone. The girl, Ella, at the register got on her phone to text as I approached to order. She finally stopped doing what she was doing on her phone for a second to start taking my order.. she would ask what I would like and then go back to her phone.. back and forth from phone to register screen during the whole time of taking my order. I paid with a gift card and then had a remainder to pay with a different card.. I stood there waiting for her to select on the screen for me to pay that remainder because she was back in her phone. There was a kid on the food line with long dark curlyish/ frizzy hair not properly restrained. Another that couldn’t speak English to be the one to call out the names of finished orders. Just “slapped” my bag of food up on the counter and no thanks for coming in. Food was cold and bread wasn’t toasted. I will never visit this store again and will spread the word about how terrible this place is to my friends and family and to never go there!
Atmosphere: 1
Food: 1
Service: 1
D C
The bread had mold on it.
daniel fullmer
I enjoyed my experience here today. I ordered their steak & cheese sandwich. It was tasty, yet I thought the sandwich was smaller than expected. Plus, they toasted my bread, which I didn't care for. I wish they gave me the option. Their service was good, and the food came out quickly. Overall, this restaurant is worth trying.
Atmosphere: 4
Food: 4
Service: 4
Tina Y (UTMomof5)
I got the Hook and Ladder sub. It tasted good, but the bun was a little soggy.
Atmosphere: 5
Food: 4
Service: 5
Don Wilkerson
Great food, but too often move to take without notice;(
Atmosphere: 4
Food: 5
Service: 3
Marchele Oldham
Very disappointed, we got the smoke house beef sandwich and the meat was cold, I came to complain and no apologies, just said the should have steamed it.
Food: 1
Dallin Kitchen
Gift cards are a scam. You can’t use them online with the offers that are only available online. Corporate needs to fix this
Atmosphere: 5
Food: 5
Service: 1
Zack McGill
20 mins to make 2 sandwiches…
Atmosphere: 2
Food: 5
Service: 2
Matt Carlson
They closed early and pretty much ignored me when I went to the door.
Placed an order on line, when I got there they did not welcome me or or ask if I needed to place an order. It looks like the had a very large order placed but there should still be some acknowledgement.
Atmosphere: 1
Food: 5
Service: 1
If I could give this place zero stars all around, I would! For starters the customer service was terrible!! The worst I had ever experienced anywhere. No greeting from anyone. The girl, Ella, at the register got on her phone to text as I approached to order. She finally stopped doing what she was doing on her phone for a second to start taking my order.. she would ask what I would like and then go back to her phone.. back and forth from phone to register screen during the whole time of taking my order. I paid with a gift card and then had a remainder to pay with a different card.. I stood there waiting for her to select on the screen for me to pay that remainder because she was back in her phone.
There was a kid on the food line with long dark curlyish/ frizzy hair not properly restrained. Another that couldn’t speak English to be the one to call out the names of finished orders. Just “slapped” my bag of food up on the counter and no thanks for coming in. Food was cold and bread wasn’t toasted. I will never visit this store again and will spread the word about how terrible this place is to my friends and family and to never go there!
Atmosphere: 1
Food: 1
Service: 1
The bread had mold on it.
I enjoyed my experience here today. I ordered their steak & cheese sandwich. It was tasty, yet I thought the sandwich was smaller than expected. Plus, they toasted my bread, which I didn't care for. I wish they gave me the option.
Their service was good, and the food came out quickly.
Overall, this restaurant is worth trying.
Atmosphere: 4
Food: 4
Service: 4
I got the Hook and Ladder sub. It tasted good, but the bun was a little soggy.
Atmosphere: 5
Food: 4
Service: 5
Great food, but too often move to take without notice;(
Atmosphere: 4
Food: 5
Service: 3
Very disappointed, we got the smoke house beef sandwich and the meat was cold, I came to complain and no apologies, just said the should have steamed it.
Food: 1
Gift cards are a scam. You can’t use them online with the offers that are only available online. Corporate needs to fix this
Atmosphere: 5
Food: 5
Service: 1
20 mins to make 2 sandwiches…
Atmosphere: 2
Food: 5
Service: 2
They closed early and pretty much ignored me when I went to the door.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Nice and clean restaurant. Friendly staff. Great sandwiches.
Atmosphere: 5
Food: 5
Service: 5
You guys could have at least TOASTED my garlic bread instead of giving me cold bread with garlic on it.
Atmosphere: 1
Food: 1
Service: 1
Did 2 of our sandwiches wrong, which happens, but the girl argued with us about fixing it. Not too excited about ever coming back.
Atmosphere: 2
Food: 3
Service: 1
They wouldn’t honor their bday rewards. Yummy sandwiches, just felt really skeevy of them.
Atmosphere: 3
Food: 4
Service: 1
I ordered delivery . The sandwich had hardly any meat . It was all bread . The best part was the pickle . Horrible sandwich
Food: 1
Service: 5
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