McDonald's
1225 S University Ave, Provo
(801) 373-0370
Recent Reviews
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Terrible McDonald’s experience. Will not return. Bad Management.
Atmosphere: 1
Food: 1
Service: 1
Terrible! Counters were trashed, tables trashed, 2 kiosks broken, bathroom door handles broken. I waited 6 minutes at the counter for assistance while they told jokes. There is a total lack of concern or care here now. Every single soap or sanitizer dispenser didn't dispense.
Atmosphere: 2
Food: 4
Service: 1
The news how much is to die for!
Atmosphere: 5
Food: 5
Service: 5
They consistently get the order wrong or forget items. They consistently forget fries or straight up entire portions of what I ordered. It's annoying when I order through doordash and open my food up to see items missing or my order wrong. So beware when you order from here. Even going inside this McDonald's is unpleasant as it's always dirty and the employees dont seem too happy to help you out. To top it off the nuggets and fries are stale and dry I dont know what it is about this location but they can't get anything right.
Atmosphere: 1
Food: 1
Service: 1
I don’t totally love the changes that have happened here but in a jam, it is semi decent.
Atmosphere: 3
Food: 5
Service: 3
Great service! French fries had a perfect amount of salt and fish filet sandwich had a perfect amount of tarter sauce. This McDonald's was worth stopping for if your in the go and hungry for fast food.
Atmosphere: 3
Food: 5
Service: 5
Love the fact that they put the cream and sugar in the coffee for you.
Food: 5
Service: 5
The place seemed clean enough, food came out fast but was kinda cold. They had very few drink options available in the machines. They were out of some sauces so we trued the buffalo ranch which seemed very oily.
Atmosphere: 3
Food: 2
Service: 2
I got an ice cream cone and it’s ridiculous how small it was
Atmosphere: 1
Food: 1
Service: 1
Came in today a little after 11 for lunch, while the drive thru remained busy, there's hardly anyone in the dinning area. After placing my order at the kiosk, I waited for over 10 minutes for my food with no one checked on me or any other customers that's been waiting as well.
All the while, I was wondering how can one of a largest fast food restaurant chain restaurant dedicating 90% their crew in the kitchen and 10% of them just running the orders out with 0 person up front to give customers any care can still be so slow at getting the food out if that's all they're focusing on, while any other fast food chains that are far busier with no kiosks can be so much more efficient, actually having people at the cash register and be friendly and helpful to customers and we still get our food at a decent amount of time.
The positive things are that my order wasn't messed up and it came out with their standard quality.
With little time I have to spare for my lunch break, I again made the mistake of coming to this store. Never again.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Always fast and good food
Atmosphere: 5
Food: 5
Service: 5
We ordered 5 mini Oreo McFlurrys with hot fudge and they didn’t mix them up just put ice cream with Oreo on top. Really frustrating because that’s not a McFlurry and it would’ve been cheaper to just buy ice cream and add Oreo and hot five. To top it off, they were not even friendly and had attitude at the drive through speaker.
Atmosphere: 1
Food: 1
Service: 1
Got my order wrong a couple of times but ended up helping me get it fixed. Stayed and chatting inside for a long time.
Atmosphere: 5
Food: 5
Service: 5
Terrible seevice dirty store lazy cashiers
Atmosphere: 1
Food: 1
Service: 1
Terrible! Constantly giving out RAW qtr pounders , and raw meat. Always park cars and never take the food out, spicys and mcchickens are never fresh never wash dishes and the tables are always dirty! Horrible customer service!
Atmosphere: 1
Food: 1
Service: 1
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