Panda Express

1240 N University Ave Unit B, Provo
(801) 818-0111

Recent Reviews

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They always skimp on their portions and the walnut honey shrimp. The Asian manager there (I’m Asian too) does a lot of bean counting for the shrimp. Just make the customer happy and fill up the box!

Food: 1

Service: 1

EJ Bowen

The line gets really long at this location.

Atmosphere: 4

Food: 4

Service: 4

Bradley David912

This Panda Express is always busy, that’s the only downside. Great service, consistent food, but the parking sucks.

Atmosphere: 4

Food: 5

Service: 5

Kambry Schaerrer

really bad costumer service i will never eat at this panda again

Atmosphere: 3

Food: 4

Service: 1

Jeff Foster

Orange chicken and teriyaki chicken were great.

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Plate, Chow Mein

Jonathan Hansen

Very tasty

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Kung Pao Chicken Chow Mein Orange Chicken, Bigger Plate, Chow Mein

Toni B

What an embarrassment. They close at 11pm. I walked in at 10:40 and they put everything away but the rice and noodles. Why would you advertise closing at 11 when you really close at 10? I will not be taking my business here anymore.

Atmosphere: 1

Food: 1

Service: 1

Dann Goff

Beware, customer service sucks incredibly bad.

With four visible employees in the store, you would think that would be enough, not here. They weren't even busy and three of them walked right next to me and yet zero of them acknowledge that I even existed.

I waited, standing at the counter, for almost 5 minutes fully unacknowledged before I just left. They don't deserve my money if they can't even acknowledge my presence when I have given them plenty of time and opportunity.

Maybe they're just not good at their job, because one guy helped a couple get one thing the whole entire time and still wasn't done. The other guy was too busy flirting with a girl in line to pick up her delivery order or something. The girl there just walked around the dining room and swept, not talking to anyone, and not even looking up and smiling at people. I thought for a minute the cook would say something to me when he walked to look at the food real quick that I was standing right next to, but no. I opened my mouth about to say something right when he turned on his heel and turned away to continue working. He didn't even look up at me.

It's sad if this is how service workers treat customers. I love to tip and I love to be respectful, but this was terrible. One of the worst Pandas I've ever been to.

Service: 1

Brooklynn Jarvis Kelson

This panda is hit and miss. Sometimes you’ll get super fresh stuff, but other times (which is most often) it’s old and kinda cold. Love the honest sesame chicken and honey walnut shrimp with chow mein.

The staff is generally kind.

I like the atmosphere of this panda, it’s nice. Has a lot of little booths.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Honey Walnut Shrimp, Chow Mein

Litiola Heimuli

Very disappointed because Panda Express is a staple in our family. Got one plate of chow mein and two sides of orange chicken for our family. It was $30 which is a lot in my opinion. The Chowmein was dry almost tasted old like it was sitting for a long time. And the orange chicken was over cooked. This is the worst experience I’ve had with fast food. I don’t complain much. But when we tried asking for a refund as we didn’t eat it, they said no. Super disappointed and dissatisfied.

Atmosphere: 1

Food: 1

Service: 1

Kirk Derr

Popular enough that going after 9pm is still going to be fresh

Atmosphere: 4

Food: 5

Service: 5

Nathanael Cheney

Satisfactory quick food and friendly staff.

Atmosphere: 3

Food: 4

Service: 4

Sam Streadbeck

Elias was very kind. He was very attentive and made my night. Great place

Atmosphere: 5

Food: 4

Service: 5

Brian Fullmer

I go to order and before I can even finish saying what I'm saying the person taking my order ask me immediately you want rice or chow mein I had a question to ask first and then I told her let me finish please and she rolls her eyes. What kind of customer service is this. I'll take my business elsewhere

Service: 1

Tina

Other than issues with parking, the food was fresh, tasted wonderful and all staff was amazing and super friendly, especially the young man that rang us up. I did not catch is name but we went Friday October 25th around 4:30 pm

Parking: The parking lot is not big, I saw many near accidents

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Rice, Orange Chicken Cub Meal, Beijing Beef, Chow Mein

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