Papa Johns Pizza

1283 N University Ave #100, Provo
(801) 356-7272

Recent Reviews

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Carrie Prince

Great pizza. Great customer service.

Atmosphere: 5

Food: 5

Service: 5

Alyson Caffrey

The Provo Papa John’s always does excellent! Their carry-out special is my favorite!

Atmosphere: 5

Food: 5

Service: 5

Josh Madsen

This Papa John’s had some of the best customer service I’ve seen at a pizza place. Texas the store manager was very kind and patient while I made up my mind about which of the many amazing pizza toppings I wanted. Thank you Texas!

Atmosphere: 5

Food: 5

Service: 5

Cindy White

Tried the new cheddar crust and it was good at a very good price

Atmosphere: 5

Food: 5

Service: 5

Melissa Barlow

I worked for PJs twice. It's been years since I've had it. Probably 8. It went from one of my favorites to the least of the pizza places in my area.
What happened to the fluffy, amazing crust? This is subpar pizza now.

Food: 2

Service: 5

Ella Anderson

I was accidentally charged twice when I ordered online & the store manager immediately called me about it and refunded me the money! Best customer service I’ve ever experienced in fast food!

Atmosphere: 5

Food: 5

Service: 5

Sammie Herbert

The website really messed up the time and date on my order, No matter how many times I made sure the correct date was in I still had my order delivered on the wrong day. Shout out to Texas the manager who helped correct the system and made my life so much easier. Id suggest just calling in your order

Service: 5

Brinley Jorgensen

Great service! A woman cashier made an effort to make sure we had a good experience!

Atmosphere: 5

Food: 5

Service: 5

Stephanie Lawrence

We got the garlic nots, boneless wings and pizza..This is the second time we've gotten the garlic nots, They were a bit burnt and tiny, bite size, compared to the first time we got them which were bigger and fresh and fluffy. This was really disappointing. Also, the sauce for the boneless wings wasn't in the boxes either.

Food: 1

Samantha

Staff here are awesome!!!!

Atmosphere: 5

Food: 5

Service: 5

Yuliia Krytska

I like Papa John’s pizza, but this place is the best one! One guy, his name Texas, was alone there. He took our order, he made our pizza by himself. And he did it in a professional way , spinning the dough. He is a professional pizzaiolo! And his service was excellent, high professional. Pizza was so delicious! Now this is our favorite Papa John’s pizzeria!

Atmosphere: 5

Food: 5

Service: 5

Roxie Byrd

I went into the store today and some guy was in there yelling at everyone. Such a jerk I’m so sorry for you guys and I hope that the guy who yelled at Texas gets replaced with a kinder soul. Texas and the lovely students working there don’t deserve that at all.

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Veggie Pizza

Caroline Munns

Had an issue with my order and the location manager was so kind and helpful!

marcielly sampaio

I witnessed the cashier being extremely rude to a doordash driver,, demanding to see his phone nafter he said that he did in fact confirmed the order, proceed to yelling at him and grabbed the bag from his hand aggressively. Manager showed up, instead of help, only escalated the situation threatening to call the cops when they're were dead wrong. Don't go there
They never get the order right anyways.

Diana Merz

Consider yourself warned. This location sucks and the manager has no customer service skills.

Atmosphere: 1

Food: 1

Service: 1

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