Sonic Drive-In
1296 N State St, Provo
(801) 377-6100
Recent Reviews
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We waited at drive thru for almost 10 mins trying to order some drinks. The lady waits till exactly 5 o’clock to answer on the speaker. Was not busy at all. She was not nice at all. I understand if she was maybe by herself and running it herself but honey, what is the point of these deals if the employees don’t let us use them?
Atmosphere: 4
Food: 4
Service: 2
Tried to charge me $2 for a water cup, pure insanity here.
Atmosphere: 1
Food: 1
Service: 1
Zach was so nice. I will come back again because of Zach and his kind service.
Atmosphere: 5
Food: 5
Service: 5
Charlotte was extremely helpful and quick to get us our orders. She deserves a raise. The food was decent, but the ordering process when you’re not in a car isn’t the best.
Atmosphere: 5
Food: 3
Service: 5
Don't waste your time here. Every time I go I wait 15 minutes just for them to get my order wrong. Who would think just a drink would be so difficult. Last time I sat at the drivethru waiting for someone to take my order around noon and no one ever did
Atmosphere: 2
Food: 3
Service: 1
I used to be fine with this place despite some of the people who work here. The food is just fine and they always gave me good food but I guess today nobody wants to answer the window. You guys must've been really busy with something because when I worked there people were practically verbally abused if they didn't answer the drive thru or stall instantly.
Atmosphere: 1
Food: 4
Service: 1
They where nice
Atmosphere: 5
Food: 5
Service: 4
The cup we got for a shake was so flimsy that it basically broke in half the first time we picked it up. We got a replacement cup - no lid - and despite it having spilled all over the car, no napkins. I had to track someone down twice to get napkins, since we only got about 5 each time we asked. It was busy, I understand, but we got the impression that no one cared to help or spend longer than 5 seconds with us.
Atmosphere: 3
Food: 4
Service: 1
Love their half price shakes in the afternoon/evening. Yummy shakes, though I do miss the larger variety they used to have. (Especially the jalapeño chocolate shake, that thing was awesome — chunks of real jalapeños!)
Atmosphere: 4
Food: 4
Service: 4
5 Stars for the amazing customer service from Lee tonight!! 🤩 I ordered thru the drive thru and from the get go she was attentive and respectful, and when I got to the window she was so kind and engaging, even at 11 pm when nobody wants to be at work! I also have never gotten my food so fast from sonic so I am very impressed. Lee deserves a raise!
Service: 5
Restaurantji Recommends
Very speedy and friendly service. Love the shakes!
Atmosphere: 4
Food: 5
Service: 5
They’re still the best
Atmosphere: 5
Food: 5
Service: 5
bought an ocean water here and they brought me a cup of ice (filled to the brim with ice, no liquid) and then wouldn’t fix their mistake.
Atmosphere: 1
Food: 3
Service: 1
Three orders wrong items in each bag, way too much ice in each drink I'm going to need something for free. 🤙🏻
Atmosphere: 3
Food: 3
Service: 1
They wouldn't service me because I wasn't in a car
SHUT UP AND TAKE MY MONEY
Service: 1
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