Sat outside. Tables were very sticky and clearly hadn't been thoroughly cleaned this decade...
Atmosphere: 1
Food: 4
Service: 3
mike chan
Bad Review
I just had one of the worst experiences with Sonic Provo. The fries were insanely salty, the burger was covered in so much salty cheese that it was honestly disgusting, and I could barely taste the patties at all. The whole meal was a disappointment.
To make things worse, the Uber driver added even more frustration. He refused to get out of his car and didn’t hand over the order at the pick up spot. Just lazy service all around.
Definitely not worth the money — super disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Marsi
I was the only car in line. Took over 15 minutes to get a single chicken sandwich. I actively watched an employee playing on his phone through the window. Horrible service
Atmosphere: 1
Food: 1
Service: 1
Amber Stocksdale
Employees were here on this Sunday morning. There were multiple people here trying to order, and they canceled the buttons when you pushed them and wouldn't take your order or come to the window at the drive-thru. Definitely won't be back at this location. Frustrating.
Service: 1
BlueShadezz
I don't reccommend going in the evening or night. The chef's will always mess up your burger. I have had to check and ask about my burger 2 times before till they made it right. This is about my 4th (could be more) wrongly made order just in the last month. The Sonic in Orem is Great though if you make it before they close. Next day I cant even order in the app cause it signed me out for no reason and then when I try to sign back in a web browser page is launched and then does nothing. They don't want business then so be it. Its no wonder sonic is going out of business.
Atmosphere: 4
Food: 4
Service: 1
Zak H
Ordered online, no wait, no mistakes, fast service. Friendly Service. Odd reviews for this place, I didn't have any problem.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Dr Pepper
Circe Whittle
Too expensive, especially for what you get. I don't think the food tastes good enough for those prices, either.
Atmosphere: 1
Food: 1
Service: 1
Nicholas Hawk
Just waited for 25 minutes for a single medium sonic blast, have been to this location many times and the food is always good, but the wait times are ridiculous when you can look in the front windows and see several employees not working. Disappointed in the service I received and hope it can be improved in The future.
Atmosphere: 1
Food: 5
Service: 1
Gearshift productions
Went to get the free corn dog from the starving student card and a burger. Showed them the starving student card and asked “can I get some fry sauce with my food” dude working went off about how they don’t give sauce with free food. Which would have been fine if I hadn’t also bought a burger and fries. I said I wanted it for the food I paid for. He said he didn’t care and threatened to call the police. Took my food and won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Tyler Fisher
Sonic is an American legend. Only problem is the staff don’t show up.
Nathan was so nice. I really enjoyed talking to him, and his kindness really amplified the experience. Overall very enjoyable experience!
Atmosphere: 5
Food: 5
Service: 5
Upside Down Man
I come in to order at 9:30 am, for some reason this woman is scheduled alone, but I'm waiting for a response at the screen after pushing the button, and after a few minutes, it just stops blinking. i push it again and a few seconds later, stops blinking again. she's just refusing to serve me, i don't have time for this, i have to go to work, thanks a lot for wasting my time woman
Atmosphere: 4
Food: 5
Service: 1
Zach Stacy
Natalie was working and was so willing to help us with our needs, great employment! She deserves a raise!!🙌
Atmosphere: 5
Food: 5
Service: 5
steve martinez
Was starving after the local 5k the young lady was prompt and very kind. Would go back just for the service
Atmosphere: 5
Food: 5
Service: 5
Landon Rigg
The food was amazing and the order was processed very quickly. My only complaint is that the tables outside could be a little more cleaned. Would go back to this establishment for its excellent service but hopefully it is more clean next time.
Sat outside. Tables were very sticky and clearly hadn't been thoroughly cleaned this decade...
Atmosphere: 1
Food: 4
Service: 3
Bad Review
I just had one of the worst experiences with Sonic Provo. The fries were insanely salty, the burger was covered in so much salty cheese that it was honestly disgusting, and I could barely taste the patties at all. The whole meal was a disappointment.
To make things worse, the Uber driver added even more frustration. He refused to get out of his car and didn’t hand over the order at the pick up spot. Just lazy service all around.
Definitely not worth the money — super disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
I was the only car in line. Took over 15 minutes to get a single chicken sandwich. I actively watched an employee playing on his phone through the window. Horrible service
Atmosphere: 1
Food: 1
Service: 1
Employees were here on this Sunday morning. There were multiple people here trying to order, and they canceled the buttons when you pushed them and wouldn't take your order or come to the window at the drive-thru.
Definitely won't be back at this location. Frustrating.
Service: 1
I don't reccommend going in the evening or night. The chef's will always mess up your burger. I have had to check and ask about my burger 2 times before till they made it right. This is about my 4th (could be more) wrongly made order just in the last month. The Sonic in Orem is Great though if you make it before they close.
Next day I cant even order in the app cause it signed me out for no reason and then when I try to sign back in a web browser page is launched and then does nothing. They don't want business then so be it. Its no wonder sonic is going out of business.
Atmosphere: 4
Food: 4
Service: 1
Ordered online, no wait, no mistakes, fast service. Friendly Service. Odd reviews for this place, I didn't have any problem.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Dr Pepper
Too expensive, especially for what you get. I don't think the food tastes good enough for those prices, either.
Atmosphere: 1
Food: 1
Service: 1
Just waited for 25 minutes for a single medium sonic blast, have been to this location many times and the food is always good, but the wait times are ridiculous when you can look in the front windows and see several employees not working. Disappointed in the service I received and hope it can be improved in The future.
Atmosphere: 1
Food: 5
Service: 1
Went to get the free corn dog from the starving student card and a burger. Showed them the starving student card and asked “can I get some fry sauce with my food” dude working went off about how they don’t give sauce with free food. Which would have been fine if I hadn’t also bought a burger and fries. I said I wanted it for the food I paid for. He said he didn’t care and threatened to call the police. Took my food and won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Sonic is an American legend. Only problem is the staff don’t show up.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Nathan was so nice. I really enjoyed talking to him, and his kindness really amplified the experience. Overall very enjoyable experience!
Atmosphere: 5
Food: 5
Service: 5
I come in to order at 9:30 am, for some reason this woman is scheduled alone, but I'm waiting for a response at the screen after pushing the button, and after a few minutes, it just stops blinking. i push it again and a few seconds later, stops blinking again. she's just refusing to serve me, i don't have time for this, i have to go to work, thanks a lot for wasting my time woman
Atmosphere: 4
Food: 5
Service: 1
Natalie was working and was so willing to help us with our needs, great employment! She deserves a raise!!🙌
Atmosphere: 5
Food: 5
Service: 5
Was starving after the local 5k the young lady was prompt and very kind. Would go back just for the service
Atmosphere: 5
Food: 5
Service: 5
The food was amazing and the order was processed very quickly. My only complaint is that the tables outside could be a little more cleaned. Would go back to this establishment for its excellent service but hopefully it is more clean next time.
Atmosphere: 3
Food: 5
Service: 5
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