Twice in the last two weeks I ordered my food and spent 30 mins waiting for it. This is a frequent occurrence at this location. If you are in a hurry go anywhere else.
Atmosphere: 1
Food: 2
Service: 1
dodge poelman
Give me more sauce! I feel like I ask every time for more sauce and they always stiff me
Atmosphere: 4
Food: 5
Service: 2
Jon Ogden
I have eaten a LOT of Taco Bell in my life. I have eaten at Taco Bell’s from California to Texas to Portugal. I don’t leave a review on a Taco Bell after one or two visits because every restaurant has good days and bad days. I have now been to this Taco Bell around 20 times because I moved a few months ago and this is now the closest one to me. This is consistently the slowest Taco Bell I’ve ever been to. The location on the other side of town never took longer than 6 or 7 minutes to get me my order unless they were wildly busy. I have never gotten my order in less than 15 minutes at this location. After watching their screens and their workers it seems that they prioritize drive through orders over all else. I don’t think I saw any of the drive through orders get over 5 minutes today even though my order took 20 minutes. I guess if you do drive through then this location is fine to visit, but I don’t care for drive throughs personally.
I’ll also add that while the employees haven’t done anything to make the atmosphere specifically unpleasant, they always seem so unfriendly.
Last thing I’ll add is that the food here is about what you’d expect from a Taco Bell so that is why they get 2 stars instead of 1.
Atmosphere: 2
Food: 4
Service: 1
Jaden Boyer
This Taco Bell is the best food establishment in this area of Provo, they’re never super busy, usually pretty fast, and the place is pretty clean. They never say my name right tho when calling my order and I have a pretty easy name :/ but you win some you lose some ig? My biggest complaint however is that their water dispenser on the drink fountain is the same one as the iced tea and it always spits out iced tea along with water when you fill your cup up. Management doesn’t know their audience because now most of us can’t drink their water :/
Atmosphere: 5
Food: 5
Service: 4
Patrick Bradford (SKINSTAINS)
Disappointing. This is the first time I wish there was a no stars option.
I usually do del taco but taco bell was closer so I went through the drive through there.
I literally got a shell with some cheese melted on the outside and 3 tiny pieces of chicken with some sauce for my chicken tacos (both were like that). For almost $4 each I expected at least a little better than the cheap tacos at del taco.
But it gets worse. My burrito for almost $6 was smaller than a del taco reg. red bean burrito and was quite horrible.
Like I said, very disappointing. Almost $14 and all it did was upset my stomach. Because of that I lost my appetite so even though it wasn't much food, I wasn't hungry anymore. Maybe that's how they're curing hunger/cravings I guess.
Food: 1
Service: 4
Eyes Open
Drive through super slow Monday 12:40 pm.
Nathan Fales
A few of the recent hires are incredibly rude and constantly get my order wrong.
I hope management makes changes to quality control and customer service.
I don’t normally write reviews for fast food but cmon guys! This isn’t the right way to package a $15 quesadilla!
Atmosphere: 1
Food: 1
Service: 1
Joel Hill
When the workers don’t want to help you at the counter and can only tell you to use the kiosk they are tell me to go eat somewhere else
Food: 3
Service: 1
Jake Lindsley
Jessica is the best manager out there! Runs the store very well and is extremely friendly and useful to customers.
Service: 5
Jaden Nielson
Amazing I was just there working and the people are nice
Taco Bell is the BEST! I love the friendliness of staff at each location - they always brighten my day. I also love that my orders come out quick, hot, and accurately! I’m grateful to be a rewards member and for all of the awesome options I find on the app! It makes ordering even easier and I often find options that aren’t on the main drive thru menu. Taco Bell for life!
Atmosphere: 5
Food: 5
Service: 5
Seth Kelly
No meat in crunchwrap
Atmosphere: 3
Food: 1
Service: 2
masterzajon21
Amazing I was just there working and the people are nice
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Busdicker
I was looking forward to getting a doritos locos taco, as I had been craving one for quite some time. As I returned home to my apartment excited to eat my Doritos Locos Taco, with only meat and cheese on it, because that is how I enjoy them. I was appalled as to what was presented before me. There was about one scoop of meat in my taco shell. Deeply saddened and disappointed. Please do better Taco Bell.
Twice in the last two weeks I ordered my food and spent 30 mins waiting for it. This is a frequent occurrence at this location. If you are in a hurry go anywhere else.
Atmosphere: 1
Food: 2
Service: 1
Give me more sauce! I feel like I ask every time for more sauce and they always stiff me
Atmosphere: 4
Food: 5
Service: 2
I have eaten a LOT of Taco Bell in my life. I have eaten at Taco Bell’s from California to Texas to Portugal. I don’t leave a review on a Taco Bell after one or two visits because every restaurant has good days and bad days. I have now been to this Taco Bell around 20 times because I moved a few months ago and this is now the closest one to me. This is consistently the slowest Taco Bell I’ve ever been to. The location on the other side of town never took longer than 6 or 7 minutes to get me my order unless they were wildly busy. I have never gotten my order in less than 15 minutes at this location. After watching their screens and their workers it seems that they prioritize drive through orders over all else. I don’t think I saw any of the drive through orders get over 5 minutes today even though my order took 20 minutes. I guess if you do drive through then this location is fine to visit, but I don’t care for drive throughs personally.
I’ll also add that while the employees haven’t done anything to make the atmosphere specifically unpleasant, they always seem so unfriendly.
Last thing I’ll add is that the food here is about what you’d expect from a Taco Bell so that is why they get 2 stars instead of 1.
Atmosphere: 2
Food: 4
Service: 1
This Taco Bell is the best food establishment in this area of Provo, they’re never super busy, usually pretty fast, and the place is pretty clean. They never say my name right tho when calling my order and I have a pretty easy name :/ but you win some you lose some ig? My biggest complaint however is that their water dispenser on the drink fountain is the same one as the iced tea and it always spits out iced tea along with water when you fill your cup up. Management doesn’t know their audience because now most of us can’t drink their water :/
Atmosphere: 5
Food: 5
Service: 4
Disappointing. This is the first time I wish there was a no stars option.
I usually do del taco but taco bell was closer so I went through the drive through there.
I literally got a shell with some cheese melted on the outside and 3 tiny pieces of chicken with some sauce for my chicken tacos (both were like that). For almost $4 each I expected at least a little better than the cheap tacos at del taco.
But it gets worse. My burrito for almost $6 was smaller than a del taco reg. red bean burrito and was quite horrible.
Like I said, very disappointing. Almost $14 and all it did was upset my stomach. Because of that I lost my appetite so even though it wasn't much food, I wasn't hungry anymore. Maybe that's how they're curing hunger/cravings I guess.
Food: 1
Service: 4
Drive through super slow Monday 12:40 pm.
A few of the recent hires are incredibly rude and constantly get my order wrong.
I hope management makes changes to quality control and customer service.
I don’t normally write reviews for fast food but cmon guys! This isn’t the right way to package a $15 quesadilla!
Atmosphere: 1
Food: 1
Service: 1
When the workers don’t want to help you at the counter and can only tell you to use the kiosk they are tell me to go eat somewhere else
Food: 3
Service: 1
Jessica is the best manager out there! Runs the store very well and is extremely friendly and useful to customers.
Service: 5
Amazing I was just there working and the people are nice
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Grubhub won't deliver til tomorrow.
Taco Bell is the BEST! I love the friendliness of staff at each location - they always brighten my day. I also love that my orders come out quick, hot, and accurately! I’m grateful to be a rewards member and for all of the awesome options I find on the app! It makes ordering even easier and I often find options that aren’t on the main drive thru menu. Taco Bell for life!
Atmosphere: 5
Food: 5
Service: 5
No meat in crunchwrap
Atmosphere: 3
Food: 1
Service: 2
Amazing I was just there working and the people are nice
Atmosphere: 5
Food: 5
Service: 5
I was looking forward to getting a doritos locos taco, as I had been craving one for quite some time. As I returned home to my apartment excited to eat my Doritos Locos Taco, with only meat and cheese on it, because that is how I enjoy them. I was appalled as to what was presented before me. There was about one scoop of meat in my taco shell. Deeply saddened and disappointed. Please do better Taco Bell.
Atmosphere: 1
Food: 1
Service: 3
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