Had an unfortunate experience with the owner today. I called to address an issue with our previous pizza order, where the pizzas were incorrect. The owner initially stated that if we had the receipt, he would take care of it. We provided the ticket number and explained the situation. Instead of resolving the issue, he laughed and refused to fix the mistake.
What followed was an unprofessional and passive-aggressive conversation where he condescendingly talked down to me, boasting about how he’s been in business for 40 years with "these policies." Despite the clear mistake, he refused to make things right, resulting in us forfeiting our order . Just remake the $20 pizza!
It’s disappointing to see such a lack of customer care from an establishment that's highly rated. I guess the pizza is where they glow. ??♂️
Atmosphere: 1
Food: 1
Service: 1
Craig
Lively pizzeria in downtown Provo. We ordered extra large supreme, pepperoni and meat lovers pizzas. Everyone liked the crispy outer crust. I personally liked the meat lovers. Main reason for 4 stars is the "soggy" parts of the pizzas.
Food: 4
Patricia Gomez
It a good place and the pizza ?? is tasty great is was my second time be there next time I will bring my son to try it.
Service here was very unprofessional and disappointing. The owner was extremely disrespectful.
Service: 1
Giovani Corona
Best pizza place in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jack's Combo Pizza
Kami Furr
My family loves Two Jacks. The food is great. The side-walk deal feeds my whole family. The service is fast, and the staff is friendly. My only complaint, is there needs to be more seating or another location because of popularity. Parking is also hard.
Atmosphere: 3
Food: 5
Service: 5
Maya Simmons
This place is to die for. Best sauce, best bread/cheese sticks, best crust. Seriously so yummy. They were so incredibly friendly and kind. We had just dropped off a missionary and needed a little pick me up and it lifted our whole family’s spirits. Don’t skip this place for real. 10/10 a million times over
Delicious pizza and great service! It gets pretty crowded around lunchtime, so make sure you're ready for a little wait. It's definitely worth the time though!
Atmosphere: 5
Food: 5
Service: 5
Carri Dawes
Best cheese sticks around! We like to get the special, where you get an extra large 2 topping pizza and breadsticks for $25, such a good deal. Delicious pizza. Get the ranch dressing as your cheese stick sauce, it’s the best, you won’t be sorry.
Atmosphere: 5
Food: 5
Service: 5
Kyland Ochsenbein
Provo
Atmosphere: 5
Food: 5
Service: 5
Crimson Fox
It's a bit worn but it reminds me of the 80s♥️ But way better pizza ❣️ The crust is so delicious perfect amount of puff but ohhhh that crunch? calzones are gigantic fyi perfect to share ? Another delicious find?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Bacon Ranch
Claudia Pinola
It Was A Great Place Even Though I Had A Take Order It Was Pleasent
Had an unfortunate experience with the owner today. I called to address an issue with our previous pizza order, where the pizzas were incorrect. The owner initially stated that if we had the receipt, he would take care of it. We provided the ticket number and explained the situation. Instead of resolving the issue, he laughed and refused to fix the mistake.
What followed was an unprofessional and passive-aggressive conversation where he condescendingly talked down to me, boasting about how he’s been in business for 40 years with "these policies." Despite the clear mistake, he refused to make things right, resulting in us forfeiting our order . Just remake the $20 pizza!
It’s disappointing to see such a lack of customer care from an establishment that's highly rated. I guess the pizza is where they glow. ??♂️
Atmosphere: 1
Food: 1
Service: 1
Lively pizzeria in downtown Provo. We ordered extra large supreme, pepperoni and meat lovers pizzas. Everyone liked the crispy outer crust. I personally liked the meat lovers. Main reason for 4 stars is the "soggy" parts of the pizzas.
Food: 4
It a good place and the pizza ?? is tasty great is was my second time be there next time I will bring my son to try it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza, Wings, Cinnamon Sticks, Cheese Sticks
Best sausage & mushroom pizza, lots of toppings. Great lunch specials.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Meat Pizza, Buffalo Chicken Pizza, Jack's Combo Pizza
Cheese sticks are bangin
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Cheese Sticks
Service here was very unprofessional and disappointing. The owner was extremely disrespectful.
Service: 1
Best pizza place in town
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jack's Combo Pizza
My family loves Two Jacks. The food is great. The side-walk deal feeds my whole family. The service is fast, and the staff is friendly. My only complaint, is there needs to be more seating or another location because of popularity. Parking is also hard.
Atmosphere: 3
Food: 5
Service: 5
This place is to die for. Best sauce, best bread/cheese sticks, best crust. Seriously so yummy. They were so incredibly friendly and kind. We had just dropped off a missionary and needed a little pick me up and it lifted our whole family’s spirits. Don’t skip this place for real. 10/10 a million times over
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Pizza, Dipping Sauces, Cheese Sticks, Cheese Pizza
Really good pizza
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jack's Combo Pizza
Restaurantji Recommends
Delicious pizza and great service! It gets pretty crowded around lunchtime, so make sure you're ready for a little wait. It's definitely worth the time though!
Atmosphere: 5
Food: 5
Service: 5
Best cheese sticks around! We like to get the special, where you get an extra large 2 topping pizza and breadsticks for $25, such a good deal. Delicious pizza. Get the ranch dressing as your cheese stick sauce, it’s the best, you won’t be sorry.
Atmosphere: 5
Food: 5
Service: 5
Provo
Atmosphere: 5
Food: 5
Service: 5
It's a bit worn but it reminds me of the 80s♥️ But way better pizza ❣️ The crust is so delicious perfect amount of puff but ohhhh that crunch? calzones are gigantic fyi perfect to share ? Another delicious find?
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Bacon Ranch
It Was A Great Place Even Though I Had A Take Order It Was Pleasent
Atmosphere: 5
Food: 5
Service: 5
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