I placed an order through the app but when I arrived at the store the store was closed. It still took my money though and I never got my sandwhich, I called later and they said they could give me free replacement sandwhich if I went in, but I was travelling and don't live anywhere near there. They said they could give me a refund but I never came through, I have tried to contact the many times for several months and keep going from person to person to person and never getting my refund, the last person's number, Mike, I was told was the person, I have texted him and called and left multiple voice messages and never got a response. I tried contacting higher up subway people but I can't find a support phone number or even an email. I was cheated out of my money. If it was a credit card I would have reversed the charge but I used a subway gift card and now am just out of the money.
Cat Grange
I come here for lunch because I work near by. Sometimes I order ahead because I only get a 30 minute break. It said it would be ready by 4. The app said it was ready. I come in. Its not ready and there is a stack of pick up orders not done. Another guy comes in and his isnt ready either. I ordered ahead so I would have time to eat. But because it wasnt ready i didnt have time. Also one of the workers was just standing there talking to some girl not doing anything clearly management isnt great because a good manager would make sure that even if they arent there the staff would stilk do their job. A based on other reviews this isnt a first occurence. Disappointing.
Atmosphere: 1
Food: 2
Service: 1
Moises Toledo
Don’t order from here online!!! Just ordered and got nothing that I paid for
Atmosphere: 1
Food: 1
Service: 1
Mandi White
Tired to get a hold of some type of customer service but subway I guess impossible to get a number for. My visit here was unfortunately my last. While I was in this establishment the employee was completely out of line of with her own customer service. This lady for some reason thought yelling at customers and her tone of voice was a good idea for some reason. I was very uncomfortable by her behavior. There was no argument or disagreement. The individuals were calm and just trying to get their food and get back to work. Subway just doesn’t gaf anymore I guess.
Forgot to add I also was spoken to with nearly the same attitude.
Atmosphere: 1
Food: 2
Service: 1
Jocelyn Morley
If I could give them 0 stars, I would but it made me give them at least 1. I go here often since I work close by, and 99% of the time I have a negative experience. They never get my order right, they are slow, some of the employees are very rude, today I waited 20 minutes in the drive thru. I ended up going in since I had already wasted 20 minutes of my break.
Heidi C
Don't waste your time. Owners don't care. This subway is a disaster and service is extremely poor.
Jason Willmore
Took them 40 extra minutes past pick up time to get my mobile order, while waiting at least 5 other groups came through, ordered, paid, and left, they were out of the drinks for the kids meals. Horribly understaffed and undertrained employees. Wish we went anywhere else.
Jesus Ballester
Honestly, this Subway is disgusting. Everything is broken, it's so hot that I almost fainted, and I started feeling really bad. I'm reporting it to public health because this place shouldn't be open for humans. Eating here is inhumane—it's very dirty and unsanitary. The employees have a bad attitude, which is understandable given the terrible condition of the restaurant. Being there for just five minutes feels like an oven. Very bad experience.
Frank Dominguez
My daughter and I went here for dinner and walked into a literal furnace. Apparently, the A/C is currently broken and the entire store is about 98 to 100 degrees and still…the two employees there were pleasant and helpful. They were polite and punctual and tried their absolute best to not show how the heat bothered them. I think for just today alone, they deserve a raise for suffering through that kinda heat. Plus the food was great so thank you to those two. My daughter and I thank you
Preston Morris
Got here at 9AM when they open at 8:30AM no one here lights not on no one answered the drive through speaker. Won’t be returning after poor service.
very rude employee, have been here twice and the one of them is always yelling at the other guy in front of clients, this is very uncomfortable and unprofessional, let not ignore the fact that they are always low on ingredients (cheese, bread, cookies, soda fountain)
Stephanie Hernandez
Very rude employees.
Jade Rose
Ordered online through Uber to have one Tuna sandwich. Considering almost nobody orders that sandwich, I know they have tuna in there. My Uber driver showed up only to realize that the lobby is closed and the employees just stared at the druver like a deer in headlights.
The sign on the door says temporarily closed due to supply issues. I'd like to believe this is true, but considering all the other reviews about this location I highly doubt that's the case.
Considering there's no manager on site, you'd think there'd be better precaution with kids running this place. But it's a free for all.
I tried calling multiple times, so did my dasher. No answer. Worst management. Don't eat here.
Dakota Aldridge
Place is a joke. The employees are lazy and don’t take orders.
I placed an order through the app but when I arrived at the store the store was closed. It still took my money though and I never got my sandwhich, I called later and they said they could give me free replacement sandwhich if I went in, but I was travelling and don't live anywhere near there. They said they could give me a refund but I never came through, I have tried to contact the many times for several months and keep going from person to person to person and never getting my refund, the last person's number, Mike, I was told was the person, I have texted him and called and left multiple voice messages and never got a response. I tried contacting higher up subway people but I can't find a support phone number or even an email. I was cheated out of my money. If it was a credit card I would have reversed the charge but I used a subway gift card and now am just out of the money.
I come here for lunch because I work near by. Sometimes I order ahead because I only get a 30 minute break. It said it would be ready by 4. The app said it was ready. I come in. Its not ready and there is a stack of pick up orders not done. Another guy comes in and his isnt ready either. I ordered ahead so I would have time to eat. But because it wasnt ready i didnt have time. Also one of the workers was just standing there talking to some girl not doing anything clearly management isnt great because a good manager would make sure that even if they arent there the staff would stilk do their job. A based on other reviews this isnt a first occurence. Disappointing.
Atmosphere: 1
Food: 2
Service: 1
Don’t order from here online!!! Just ordered and got nothing that I paid for
Atmosphere: 1
Food: 1
Service: 1
Tired to get a hold of some type of customer service but subway I guess impossible to get a number for.
My visit here was unfortunately my last. While I was in this establishment the employee was completely out of line of with her own customer service. This lady for some reason thought yelling at customers and her tone of voice was a good idea for some reason. I was very uncomfortable by her behavior. There was no argument or disagreement. The individuals were calm and just trying to get their food and get back to work. Subway just doesn’t gaf anymore I guess.
Forgot to add I also was spoken to with nearly the same attitude.
Atmosphere: 1
Food: 2
Service: 1
If I could give them 0 stars, I would but it made me give them at least 1. I go here often since I work close by, and 99% of the time I have a negative experience. They never get my order right, they are slow, some of the employees are very rude, today I waited 20 minutes in the drive thru. I ended up going in since I had already wasted 20 minutes of my break.
Don't waste your time. Owners don't care. This subway is a disaster and service is extremely poor.
Took them 40 extra minutes past pick up time to get my mobile order, while waiting at least 5 other groups came through, ordered, paid, and left, they were out of the drinks for the kids meals. Horribly understaffed and undertrained employees. Wish we went anywhere else.
Honestly, this Subway is disgusting. Everything is broken, it's so hot that I almost fainted, and I started feeling really bad. I'm reporting it to public health because this place shouldn't be open for humans. Eating here is inhumane—it's very dirty and unsanitary. The employees have a bad attitude, which is understandable given the terrible condition of the restaurant. Being there for just five minutes feels like an oven. Very bad experience.
My daughter and I went here for dinner and walked into a literal furnace. Apparently, the A/C is currently broken and the entire store is about 98 to 100 degrees and still…the two employees there were pleasant and helpful. They were polite and punctual and tried their absolute best to not show how the heat bothered them. I think for just today alone, they deserve a raise for suffering through that kinda heat. Plus the food was great so thank you to those two. My daughter and I thank you
Got here at 9AM when they open at 8:30AM no one here lights not on no one answered the drive through speaker. Won’t be returning after poor service.
Restaurantji Recommends
Rudy was such a good help and 5 star service
very rude employee, have been here twice and the one of them is always yelling at the other guy in front of clients, this is very uncomfortable and unprofessional, let not ignore the fact that they are always low on ingredients (cheese, bread, cookies, soda fountain)
Very rude employees.
Ordered online through Uber to have one Tuna sandwich. Considering almost nobody orders that sandwich, I know they have tuna in there. My Uber driver showed up only to realize that the lobby is closed and the employees just stared at the druver like a deer in headlights.
The sign on the door says temporarily closed due to supply issues. I'd like to believe this is true, but considering all the other reviews about this location I highly doubt that's the case.
Considering there's no manager on site, you'd think there'd be better precaution with kids running this place. But it's a free for all.
I tried calling multiple times, so did my dasher. No answer. Worst management. Don't eat here.
Place is a joke. The employees are lazy and don’t take orders.
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