Chip Cookies

I called this store after placing an order through the Chip website, as the Toast system advised contacting the store directly for any issues. Instead of taking the time to understand or help with the situation, the employee immediately told me to contact Uber or DoorDash—even though I had not used either of those apps to place my order. How would I know which service was used if I ordered directly through the site? When I asked to speak to someone above her, she reluctantly offered to help. However, she then placed me on hold and proceeded to speak negatively about me in the background to whoever she had contacted for help. It was unprofessional and frustrating. I just wanted someone to take responsibility and resolve the issue instead of passing the buck.

Super friendly service and the cookies are always good. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie

Good product, but this location never opens on time. Change your hours or get to work 😅

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Sugar Cookie

You need to change the open time online for Sunday if your closed 👎🏽

Atmosphere: 1

Food: 1

Service: 1

Chip cookies are seriously my favorite. I miss the American fork location. Been going to Riverton due to it being by my girlfriend’s house. I love how big and soft the cookies are. Tres leche is my favorite cookie bar cookie. My favorite pick me up.

Atmosphere: 5

Food: 5

Service: 5

Carter was very helpful and professional!

I went today and I found a hair in my cookie. I’m so disappointed because it was really disgusting.

Food: 1

Carter and Mikayla, were an incredible delight to deal with, they apologized profusely when I had to wait a couple minutes for a fresh batch to come out of the oven, ummm, I don’t know anyone that would mind waiting a couple of minutes for fresh and warm chocolate chip cookies!! Thank you!

Kid-friendliness: Small table to sit at

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie, Og Chocolate Chip

Delicious cookies!

Yummy in my tummy. Great service!!

Atmosphere: 5

Food: 5

Service: 5

An amazing place, delicious cookies and great staff!! Love chip

Parking: Lots of parking space

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Snickerdoodle, Chocolate Chip Cookie, Sugar Cookie

Everyone always super kind and happy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Snickerdoodle, Biscoff Chip, Quart of Milk, Chocolate Chip Cookie, Chip T-Shirt, Coffee Cake Cookie, Sugar Cookie, Assorted Cookies, Apple Pie, Chip Hat, Refillable Tin 4 Cookies, Chip Chip Hooray Box 12, Chip Flip Box of Og, Chip Flip Box of BTS

Best cookies!!

Atmosphere: 5

Food: 5

Service: 5

Great customer service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie, Sugar Cookie, Biscoff Cookie

Best cookies in town Always good service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie