So sad this place is going out of business- just like the Draper location. Not sure why they they take so long, run out of key items on the menu ( chicken & coleslaw)- On a Saturday??? I went through drive through, they asked me to park in front and wait. Got tired of waiting- went inside and waited an additional 20 minute. Not going back to this location.They used to be SO GOOD...
Caitie Jolley
Went inside to order and waited 30 mins for food that tasted old. While watch the drive thru get all their orders. I tried to ask if any of my orders was ready as I had hungry kids that needed to be elsewhere. Which we thought we had plenty of time to enjoy dinner as a family. When I asked if anything was ready the self proclaimed "minimum wage earner" said I am trying to go as fast as I can but it keeps toggling to the drive thru orders and I don't know what you want me to do. I then said to tell her manager that they need to figure out a better system and not just cater to the drive thru. And she repeated that she didn't know what I wanted her to do. Kfc used to be my favorite restaurant, I would defend it to my husband who hates it. I will no longer be defending it. It's sad to see how far it has fallen. Colonel would be appalled to see his legacy fail. I included a picture of my $4.19 chili cheese fries that were so old I couldn't even choke them down.
Atmosphere: 1
Food: 1
Service: 1
OG Norb
Went inside to order. Took 30+ minutes to get 8 piece chicken and 3 sides while the drive through was getting taken care of. The manager left to get tarter sauce from the Peterson's across the street for an elderly couple. This would have been fine, but it left his incompetent employees to fend for themselves.Now on to the actual food. The chicken was decent. Not good, but edible. The mashed potatoes were very poor. One container was powdery. The biscuits weren't fresh. Easy to tell they had been cooked hours before. The Mac and cheese was good enough, but could have been hotter.Edit: 6 years later came here again, this place is still garbage.
ryan jensen
Worst KFC on the planet. Morons can’t complete an order ever.
Atmosphere: 1
Food: 1
Service: 1
Jimmy N
People could be faster ill be there in a minute then standing there
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Original Double Bacon Cheeseburger, Corn Dos Nuggets, Fried Chicken, Chili Cheese Fries
Corby B.
Driving by asked wife what’s for dinner. She said KFC up ahead, and I am not kidding. Stopped bought the 8 piece meal. Friendly staff helped me out at the drive through window. Took it home and had a wonderful dinner. Original Chicken was perfect. Mash and Cold slaw were good. But this time the biscuit were light and fluffy, the Best I have had in a long time. Too bad this KFC is not closer to my home. It is better than the two closer to my home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Fried Stake, Chicken Tenders, Fried Chicken
Maddie Balmforth
Well I'm not sure if anyone really reads these reviews and I have only written at best two reviews and this being the second one in my life . But here goes I drive from Draper because our KFC has closed there doors from lack of business in Draper . So I have been driving from Draper once or even twice a week for the past couple of months to the South Jordon location at 1835 W. 12600 S. The last 3 times I have been to this location I have Ordered the $20 dollar bucket meal . Six piece's of chicken 4 small sides and 4 biscuit's the meal consists of a breast, two thighs, two legs and a wing I do believe. So this being the fourth time I have ordered this meal in the past month . The first three times I ask if I can get all thighs in each order . Everytime the kid has to go back and talk to someone toake sure this can be done . The first three times okay we can do that. Today I ask for the same all thighs in my order . The kid goes back returns and lets me know they can't do that they can give me three thighs and three leg's well I let him knowthat I would be willing to pay the difference if this was the issue. He explains in a dumb way that he can't do that . I then ask again if I can pay what ever the cost is to get 6 thighs in this order he still says he can't do that . So I said okay then I guess I'm not having chicken tonight and left . As I'm pulling out I think we'll wait pull back in .I go in again a different guy comes around to help me . And I ask okay if I buy a 3 piece meal can I get all thighs in that . Even knowing is much more expensive to buy the 3 piece meal 3 pieces of chicken two small sides and a biscuit for $13 dollars . The guy tells me no it would be one thigh and a couple of legs . I do explain again I can pay the difference to get all thighs. I ask him what is the problem here with getting all thighs? He then explains to me they would have to cook another tray of chicken . What I am starting to put two and two together they are selling every last piece of chicken in there warmer before putting down another batch or tray of chicken to cook . So I said to the guy that's ridiculous . It is7:30 p.m. and they don't close until 11:00 p.m. they would have had to cook more chicken throughout the evening anyways. Let me just say that I am thoroughly disgusted with the the way KFC had no problem with me walking out without placing an order or helping me come to any reasonable solution of eating dinner here. I had offered to pay extra to get an order that I wanted . Here is something even funnier, I worked for KFC being a cook when I was 16 to 18 years of age . At the KFC next to my childhood home when I was a kid .@ 4700 S. 4015 W. in kearnsI had worked for a few fast food restraunts as a teenager and I never remember treating a customer like this . I surely will not be eating at the South Jordon KFC located at1835 W. 12600 S.South Jordon UT.I'm 55 years old and I can say I have never been treated with such ignorance and disrespect in my life . I think of it this way the Draper location closed due to the lack of sales and business. With this kind of quality and customer service that was given to me. It's just a matter of time that KFC'S will close one store at a time . They were much better back in the day when they actually had there signature pies and corn on the cob and chicken livers breaded and deep fried. Yeah they haven't changed it up but only ? down . The craziest thing here is I scroll down and it's asking me if I dined in or dined out how much I spent and what did I get. And if I would recommend this to others ha ha . NOT THE SOUTH JORDON LOCATION AT1835 W. 12600 S.After writing my review I went back and started reading all the one star reviews and just all the horrible experiences that so many people have had here . I am glad that I'm not the only one with this bad of an experience at this location . I am boycotting this location and I hope you will to.
Samantha Lewis
They don’t answer you in the drive through and the doors are locked at 10:30 am(they open at 10) this place sucks, this is the third time this has happened
Service: 1
Wendell Smith
Food was quick, only shake spoons for eating mashed potatoes... all booths and tables dirty. We were the only customers with a full crew....
Atmosphere: 1
Food: 3
Service: 3
Lyle L
This KFC has to be the worst in Utah. We go there about once every two months or so and the service gets worse every time. I should blame myself for returning but I thought the service could only go up. I’m going to go a few miles further to get the good KFC. It has to be better than Riverton!
I had a wonderful experience at this KFC location! The food was hot and delicious. The customer service was exceptional - a woman named Danielle was so prompt, very kind, and a total pro!! Danielle (and this location) deserve my highest praise. Thank you again!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni and Cheese, Potatoes and Gravy, Fried Chicken
Anderson Rojas
Excellent
Atmosphere: 5
Food: 5
Service: 5
Charlotte Falvo
I hesitated to even come here again. The last couple times I've been here they've had some sort of issue with not having food. And this evening is no exception. How do you not have any white meat chicken? One guy waited a half hour for his food - "they forgot his order." I'm at the 20+min mark. Parking was terrible with all the people waiting for food and the gym folks. I will not be coming back!
Food: 2
Service: 2
Ainsley Raltin
Associate at the window is so kind and happy to help! Food is amazing at always, and I applaud with how the worker tonight is handling how busy it got all of a sudden.
Atmosphere: 5
Food: 5
Service: 5
Alexis Fabian Ceron Espinosa
We ordered doordash from this restaurant and the fries and chicken were not fresh.
So sad this place is going out of business- just like the Draper location. Not sure why they they take so long, run out of key items on the menu ( chicken & coleslaw)- On a Saturday??? I went through drive through, they asked me to park in front and wait. Got tired of waiting- went inside and waited an additional 20 minute. Not going back to this location.They used to be SO GOOD...
Went inside to order and waited 30 mins for food that tasted old. While watch the drive thru get all their orders. I tried to ask if any of my orders was ready as I had hungry kids that needed to be elsewhere. Which we thought we had plenty of time to enjoy dinner as a family. When I asked if anything was ready the self proclaimed "minimum wage earner" said I am trying to go as fast as I can but it keeps toggling to the drive thru orders and I don't know what you want me to do. I then said to tell her manager that they need to figure out a better system and not just cater to the drive thru. And she repeated that she didn't know what I wanted her to do. Kfc used to be my favorite restaurant, I would defend it to my husband who hates it. I will no longer be defending it. It's sad to see how far it has fallen. Colonel would be appalled to see his legacy fail. I included a picture of my $4.19 chili cheese fries that were so old I couldn't even choke them down.
Atmosphere: 1
Food: 1
Service: 1
Went inside to order. Took 30+ minutes to get 8 piece chicken and 3 sides while the drive through was getting taken care of. The manager left to get tarter sauce from the Peterson's across the street for an elderly couple. This would have been fine, but it left his incompetent employees to fend for themselves.Now on to the actual food. The chicken was decent. Not good, but edible. The mashed potatoes were very poor. One container was powdery. The biscuits weren't fresh. Easy to tell they had been cooked hours before. The Mac and cheese was good enough, but could have been hotter.Edit: 6 years later came here again, this place is still garbage.
Worst KFC on the planet. Morons can’t complete an order ever.
Atmosphere: 1
Food: 1
Service: 1
People could be faster ill be there in a minute then standing there
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Original Double Bacon Cheeseburger, Corn Dos Nuggets, Fried Chicken, Chili Cheese Fries
Driving by asked wife what’s for dinner. She said KFC up ahead, and I am not kidding. Stopped bought the 8 piece meal. Friendly staff helped me out at the drive through window. Took it home and had a wonderful dinner. Original Chicken was perfect. Mash and Cold slaw were good. But this time the biscuit were light and fluffy, the Best I have had in a long time. Too bad this KFC is not closer to my home. It is better than the two closer to my home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Country Fried Stake, Chicken Tenders, Fried Chicken
Well I'm not sure if anyone really reads these reviews and I have only written at best two reviews and this being the second one in my life . But here goes I drive from Draper because our KFC has closed there doors from lack of business in Draper . So I have been driving from Draper once or even twice a week for the past couple of months to the South Jordon location at 1835 W. 12600 S. The last 3 times I have been to this location I have Ordered the $20 dollar bucket meal . Six piece's of chicken 4 small sides and 4 biscuit's the meal consists of a breast, two thighs, two legs and a wing I do believe. So this being the fourth time I have ordered this meal in the past month . The first three times I ask if I can get all thighs in each order . Everytime the kid has to go back and talk to someone toake sure this can be done . The first three times okay we can do that. Today I ask for the same all thighs in my order . The kid goes back returns and lets me know they can't do that they can give me three thighs and three leg's well I let him knowthat I would be willing to pay the difference if this was the issue. He explains in a dumb way that he can't do that . I then ask again if I can pay what ever the cost is to get 6 thighs in this order he still says he can't do that . So I said okay then I guess I'm not having chicken tonight and left . As I'm pulling out I think we'll wait pull back in .I go in again a different guy comes around to help me . And I ask okay if I buy a 3 piece meal can I get all thighs in that . Even knowing is much more expensive to buy the 3 piece meal 3 pieces of chicken two small sides and a biscuit for $13 dollars . The guy tells me no it would be one thigh and a couple of legs . I do explain again I can pay the difference to get all thighs. I ask him what is the problem here with getting all thighs? He then explains to me they would have to cook another tray of chicken . What I am starting to put two and two together they are selling every last piece of chicken in there warmer before putting down another batch or tray of chicken to cook . So I said to the guy that's ridiculous . It is7:30 p.m. and they don't close until 11:00 p.m. they would have had to cook more chicken throughout the evening anyways. Let me just say that I am thoroughly disgusted with the the way KFC had no problem with me walking out without placing an order or helping me come to any reasonable solution of eating dinner here. I had offered to pay extra to get an order that I wanted . Here is something even funnier, I worked for KFC being a cook when I was 16 to 18 years of age . At the KFC next to my childhood home when I was a kid .@ 4700 S. 4015 W. in kearnsI had worked for a few fast food restraunts as a teenager and I never remember treating a customer like this . I surely will not be eating at the South Jordon KFC located at1835 W. 12600 S.South Jordon UT.I'm 55 years old and I can say I have never been treated with such ignorance and disrespect in my life . I think of it this way the Draper location closed due to the lack of sales and business. With this kind of quality and customer service that was given to me. It's just a matter of time that KFC'S will close one store at a time . They were much better back in the day when they actually had there signature pies and corn on the cob and chicken livers breaded and deep fried. Yeah they haven't changed it up but only ? down . The craziest thing here is I scroll down and it's asking me if I dined in or dined out how much I spent and what did I get. And if I would recommend this to others ha ha . NOT THE SOUTH JORDON LOCATION AT1835 W. 12600 S.After writing my review I went back and started reading all the one star reviews and just all the horrible experiences that so many people have had here . I am glad that I'm not the only one with this bad of an experience at this location . I am boycotting this location and I hope you will to.
They don’t answer you in the drive through and the doors are locked at 10:30 am(they open at 10) this place sucks, this is the third time this has happened
Service: 1
Food was quick, only shake spoons for eating mashed potatoes... all booths and tables dirty. We were the only customers with a full crew....
Atmosphere: 1
Food: 3
Service: 3
This KFC has to be the worst in Utah. We go there about once every two months or so and the service gets worse every time. I should blame myself for returning but I thought the service could only go up. I’m going to go a few miles further to get the good KFC. It has to be better than Riverton!
Restaurantji Recommends
I had a wonderful experience at this KFC location! The food was hot and delicious. The customer service was exceptional - a woman named Danielle was so prompt, very kind, and a total pro!! Danielle (and this location) deserve my highest praise. Thank you again!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Macaroni and Cheese, Potatoes and Gravy, Fried Chicken
Excellent
Atmosphere: 5
Food: 5
Service: 5
I hesitated to even come here again. The last couple times I've been here they've had some sort of issue with not having food. And this evening is no exception. How do you not have any white meat chicken? One guy waited a half hour for his food - "they forgot his order." I'm at the 20+min mark. Parking was terrible with all the people waiting for food and the gym folks. I will not be coming back!
Food: 2
Service: 2
Associate at the window is so kind and happy to help! Food is amazing at always, and I applaud with how the worker tonight is handling how busy it got all of a sudden.
Atmosphere: 5
Food: 5
Service: 5
We ordered doordash from this restaurant and the fries and chicken were not fresh.
Atmosphere: 5
Food: 2
Service: 3