It's so good, even though the prices are a little high, it's so good ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap, Acai Berry Boost, Smoothie and a Sandwich
J.
Good experience
Atmosphere: 5
Food: 5
Service: 5
Adam Anderson
Always a great experience
Atmosphere: 5
Food: 5
Service: 5
Melinda Murri McDonald
I have been before but this location is lacking, the smoothies we bought has chunks of frozen fruit left and we’re not even closed to blended. The food was ok but pricey for the taste. Won’t be going back
Atmosphere: 1
Food: 1
Service: 2
Jordan Garcia
got severed moldy bread on my sandwich don’t know what else could’ve possibly had mold. Definitely not okay to serve food with mold and the desk lady blew it off like It wasnt a big deal
Atmosphere: 1
Food: 1
Service: 1
Christina Contreras
I ordered a wrap, banana, and a 12 oz smoothie. I’m not sure what caused it but something gave me food poisoning. I haven’t ever experienced anything this awful before. Lots of throwing up, and bathroom issues, that ended up keeping me up all night. I’m writing this to not be an annoyance, but more to be aware of checking expiration on products so nobody else gets this sick in the future! ?
Food: 1
Justin Hill
Severely lacking a tropical vibe. Stopped in for the free smoothie day - was told it started 8 minutes after I arrived and flip flops are mandatory. I said what if I have a medical condition and can’t wear flip flops and she said I still need to bring some in hand. I get it - I did not comply with the terms of the promotion but I am also enjoying a Roxberry LOL Lime right now without any judgment.
Atmosphere: 1
Food: 5
Service: 1
Ashley Fernandez
The mango smoothie was good But getting into this place was a joke. If your coming from the east side you can't turn in. You have to go past mountain view and make a Uturn at the light. The price is a little expensive. It's good smoothies but paying almost $20 for two of them is a bit much for us.
Atmosphere: 3
Food: 4
Service: 4
Ms Blade
We weren’t impressed with the fact only one size. Wasn’t the greatest smoothie. And for the price, forced to one size…we couldn’t finish so wasted and really don’t like to waste
Good food, good service, good smoothies. I like their salads. Their rewards program is really cool and saves money if you get it delivered through the app instead of getting it through doordash. You earn points on each order and earn rewards for free smoothies and foods as your points build up and depending on how many points you have saved. I recommend the chicken caesar wrap with the jalapeño corn and a sunrise sunset! Delicious!!!
Vegetarian options: There are meatless options
Kid-friendliness: The place is kid friendly. They have kids smoothies and foods and even coloring pages for kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All American Wrap, Banana Peanut Butter
Daniel Oblad
Drove 20 miles to this location because our kid wanted an acai bowl. Arrived at 9:43pm (drive thru is open til 10). Was told, "We're sorry, we're not making food anymore." Drove home empty-handed. Thanks for wasting an hour of our time.
Service: 1
M R
I got a "Peanutbutter cop"....the smoothie taste like GREEN Banana because, it was green, there is NO PB flavor and taste like weak chocolate!Fiest and LAST time there, NEVER Again $10 later!
lina kay
We recently visited Tropical Smoothie Cafe hoping to enjoy a refreshing drink and a pleasant atmosphere after traveling from New Mexico but unfortunately, our experience fell short of expectations. From the moment my family and I walked in, we felt completely ignored by the staff. Despite being the only customer at the time, not a single employee greeted us or acknowledged our presence.The lack of attention continued as we waited at the counter, hoping to place our orders. Multiple staff members were in the back, engrossed in their own tasks, while I waited and shouted “hello is anyone back there? I see you. I know you see me.” The young lady froze but didn’t make a sound. And finally after my husband shouted “hello! Can we get some help?” A young gentleman finally said something and told us they’re doing prep work their manager wanted them to do.After several minutes of being ignored, we made the decision to decline service and leave. It was clear that our presence was not valued, and I did not feel comfortable spending my money in an environment where customers are treated with such indifference.Overall, my experience at Tropical Smoothie Cafe was extremely disappointing. While I cannot comment on the quality of the smoothies themselves, the complete lack of customer service and welcoming atmosphere left much to be desired. I hope that the management takes steps to improve their staff training and prioritize customer satisfaction in the future. Until then, I cannot recommend this establishment to others.
Service: 1
Longtravelers
Used to frequent the Tropical Smoothie when we lived in Florida and were excited to get a location near us. We get Tropical Smoothie at least a couple times a week and sometimes they are on point but lately it’s been off. When we have ordered pick up or gone through the drive through, the smoothies haven’t been sweet. They’re super sour. They are not drinkable and when you pay so much for each smoothie it’s extremely disappointing. I understand it can get busy but please train staff to make sure they’re not missing anything like sweetener for the smoothies. Today, we ordered 6 smoothies and only the Blimey Limey was sweet! Over the past 2 months this has happened to us 4 times and that’s 4 times too many. We spend too much money here for the smoothies to not be drinkable. We’re spending around $50 plus here on every visit. Then they ask for a tip? Just ridiculous.I think I’ll start going to Jamba, Roxberry’s or a different Tropical location from here on out. It’s truly unfortunate.
Very fast on our big order and super friendly!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All American Wrap
It's so good, even though the prices are a little high, it's so good ????
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smoothie and a Wrap, Acai Berry Boost, Smoothie and a Sandwich
Good experience
Atmosphere: 5
Food: 5
Service: 5
Always a great experience
Atmosphere: 5
Food: 5
Service: 5
I have been before but this location is lacking, the smoothies we bought has chunks of frozen fruit left and we’re not even closed to blended. The food was ok but pricey for the taste. Won’t be going back
Atmosphere: 1
Food: 1
Service: 2
got severed moldy bread on my sandwich don’t know what else could’ve possibly had mold. Definitely not okay to serve food with mold and the desk lady blew it off like It wasnt a big deal
Atmosphere: 1
Food: 1
Service: 1
I ordered a wrap, banana, and a 12 oz smoothie. I’m not sure what caused it but something gave me food poisoning. I haven’t ever experienced anything this awful before. Lots of throwing up, and bathroom issues, that ended up keeping me up all night. I’m writing this to not be an annoyance, but more to be aware of checking expiration on products so nobody else gets this sick in the future! ?
Food: 1
Severely lacking a tropical vibe. Stopped in for the free smoothie day - was told it started 8 minutes after I arrived and flip flops are mandatory. I said what if I have a medical condition and can’t wear flip flops and she said I still need to bring some in hand. I get it - I did not comply with the terms of the promotion but I am also enjoying a Roxberry LOL Lime right now without any judgment.
Atmosphere: 1
Food: 5
Service: 1
The mango smoothie was good
But getting into this place was a joke. If your coming from the east side you can't turn in. You have to go past mountain view and make a Uturn at the light.
The price is a little expensive. It's good smoothies but paying almost $20 for two of them is a bit much for us.
Atmosphere: 3
Food: 4
Service: 4
We weren’t impressed with the fact only one size. Wasn’t the greatest smoothie. And for the price, forced to one size…we couldn’t finish so wasted and really don’t like to waste
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Good food, good service, good smoothies. I like their salads. Their rewards program is really cool and saves money if you get it delivered through the app instead of getting it through doordash. You earn points on each order and earn rewards for free smoothies and foods as your points build up and depending on how many points you have saved. I recommend the chicken caesar wrap with the jalapeño corn and a sunrise sunset! Delicious!!!
Vegetarian options: There are meatless options
Kid-friendliness: The place is kid friendly. They have kids smoothies and foods and even coloring pages for kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All American Wrap, Banana Peanut Butter
Drove 20 miles to this location because our kid wanted an acai bowl. Arrived at 9:43pm (drive thru is open til 10). Was told, "We're sorry, we're not making food anymore." Drove home empty-handed. Thanks for wasting an hour of our time.
Service: 1
I got a "Peanutbutter cop"....the smoothie taste like GREEN Banana because, it was green, there is NO PB flavor and taste like weak chocolate!Fiest and LAST time there, NEVER Again $10 later!
We recently visited Tropical Smoothie Cafe hoping to enjoy a refreshing drink and a pleasant atmosphere after traveling from New Mexico but unfortunately, our experience fell short of expectations. From the moment my family and I walked in, we felt completely ignored by the staff. Despite being the only customer at the time, not a single employee greeted us or acknowledged our presence.The lack of attention continued as we waited at the counter, hoping to place our orders. Multiple staff members were in the back, engrossed in their own tasks, while I waited and shouted “hello is anyone back there? I see you. I know you see me.” The young lady froze but didn’t make a sound. And finally after my husband shouted “hello! Can we get some help?” A young gentleman finally said something and told us they’re doing prep work their manager wanted them to do.After several minutes of being ignored, we made the decision to decline service and leave. It was clear that our presence was not valued, and I did not feel comfortable spending my money in an environment where customers are treated with such indifference.Overall, my experience at Tropical Smoothie Cafe was extremely disappointing. While I cannot comment on the quality of the smoothies themselves, the complete lack of customer service and welcoming atmosphere left much to be desired. I hope that the management takes steps to improve their staff training and prioritize customer satisfaction in the future. Until then, I cannot recommend this establishment to others.
Service: 1
Used to frequent the Tropical Smoothie when we lived in Florida and were excited to get a location near us. We get Tropical Smoothie at least a couple times a week and sometimes they are on point but lately it’s been off. When we have ordered pick up or gone through the drive through, the smoothies haven’t been sweet. They’re super sour. They are not drinkable and when you pay so much for each smoothie it’s extremely disappointing. I understand it can get busy but please train staff to make sure they’re not missing anything like sweetener for the smoothies. Today, we ordered 6 smoothies and only the Blimey Limey was sweet! Over the past 2 months this has happened to us 4 times and that’s 4 times too many. We spend too much money here for the smoothies to not be drinkable. We’re spending around $50 plus here on every visit. Then they ask for a tip? Just ridiculous.I think I’ll start going to Jamba, Roxberry’s or a different Tropical location from here on out. It’s truly unfortunate.
Atmosphere: 5
Food: 1
Service: 5
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