Food was alright ordered big bacon classic had tiny bits of bacon and only a few and barley any lettuce or tomato meh
Misty Thomas
Ridiculous to pay $30 for cold fries, a baconator that had NO BACON, a chicken sandwich without one thing in it… how hard is it to make a sandwich? The hickies on the employees neck say it all… careless. Don’t waste your money pick a different location.
Atmosphere: 1
Food: 1
Service: 1
Lonnie LeFevre
They got me out very quickly, and my order was accurate
Atmosphere: 4
Food: 5
Service: 5
Landen P
The food is pretty good Wendy's food, when I'm looking for a quick grab this is one of my goto's!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hamburger
Debbie Clough
Went in and know one look at us. Then a while later a guy walked by and said be with you in a minute. We justed walk out. This place has been the most piss poor customer service for years.
Atmosphere: 1
Service: 1
Susan Howard
The staff did a great job with the food tasting good, like it should!
Atmosphere: 5
Food: 5
Service: 5
Paul Hemingway
Wendy's has a great menu od Salads, baked potatoes, Chilli, grilled chicken wraps, & also the traditional hamburgers, fries, shakes & soft drinks. The location I went to has a efficient & friendly staff
Atmosphere: 4
Food: 5
Service: 5
Brenden Whitney
I'm not sure why it's so difficult to take pickles off their burger, but apparently it's either impossible or too much of a hassle...
Atmosphere: 2
Food: 3
Service: 2
Steven Quiroga
KYSA DID A GREAT JOB!He was super friendly and polite!store looked great!Food was great!
Atmosphere: 5
Food: 5
Service: 5
Lucy George
We came here during our school lunch cuz we thought it would be faster but they were so so slow and we were like the only ones there and it made us late
We have gone to this Wendy's since 2009 and I have never been as disappointed in them until tonight. Don't get me wrong the past year it has really gone downhill. I have worked in the food industry myself for years and understand how difficult it can be at times. We did an online order of 9 items. It was a pretty simple order. 3 plain burgers and the others without tomato. We pulled up to the window as we were the only car there. We were asked to pull forward because our order wasn't finished. That is a reasonable request, but waiting 22 minutes wasn't. I am a pretty patient and understanding person but as we watched 7 other cars order and leave my patience was waning. I was beginning to wonder if we were forgotten. As I was getting out to go in to check they brought the food out. We pulled over to check our food. I am so grateful we did because it was all wrong!! I was a little frustrated as we had waited so dang long for it to be wrong and cold fries....who wants cold fries...?? I didn't want to wait another 20 minutes. Because it took so long I only asked that the plain burgers be re-maid. They were very unfriendly and acted as though it was our fault. I understand their frustration because yes there are very dishonest people out there, but right on the receipt in black and white was my correct order. I would have happily just ordered new burgers had it been my fault. After having a customer wait that long for such a simple order I would not have asked for the food back or I would have tried to make it right. My husband did ask for fresh fries after we waited a few more minutes for the new burgers, and they begrudgingly gave them to us. Again I don't like writing bad reviews, especially food reviews, we all have off days, and because it is a difficult job and people can be very hard to deal with. It's been an off year for you Riverton Wendy's. Wendy's, I just know you can do better. Wendy's be better!!! I have faith in you!!! I would love love love to be able to write a raving review for you!!!
Atmosphere: 1
Food: 1
Service: 1
D Dickerson
This is the worst Wendy’s location ever.. you show up at 0615.. an they’re still not open!? Employees are just arriving whilst customers been in the drive thru trynna get they early meal in. If you come here late night, they don’t care to get your order right. Just don’t come here! Pick a different location if Wendy’s is what you really want!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Lane LeBaron
Food has been most great. Baconater was a little cold once but other than that had great service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 5 Biggie Bag, Wendy's Hot & Crispy Fries
Bonji
They have the all star line up here!
Atmosphere: 1
Food: 5
Service: 1
Brian P
Window person was on top of it all
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Dave's
Food was alright ordered big bacon classic had tiny bits of bacon and only a few and barley any lettuce or tomato meh
Ridiculous to pay $30 for cold fries, a baconator that had NO BACON, a chicken sandwich without one thing in it… how hard is it to make a sandwich? The hickies on the employees neck say it all… careless. Don’t waste your money pick a different location.
Atmosphere: 1
Food: 1
Service: 1
They got me out very quickly, and my order was accurate
Atmosphere: 4
Food: 5
Service: 5
The food is pretty good Wendy's food, when I'm looking for a quick grab this is one of my goto's!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hamburger
Went in and know one look at us. Then a while later a guy walked by and said be with you in a minute. We justed walk out. This place has been the most piss poor customer service for years.
Atmosphere: 1
Service: 1
The staff did a great job with the food tasting good, like it should!
Atmosphere: 5
Food: 5
Service: 5
Wendy's has a great menu od Salads, baked potatoes, Chilli, grilled chicken wraps, & also the traditional hamburgers, fries, shakes & soft drinks. The location I went to has a efficient & friendly staff
Atmosphere: 4
Food: 5
Service: 5
I'm not sure why it's so difficult to take pickles off their burger, but apparently it's either impossible or too much of a hassle...
Atmosphere: 2
Food: 3
Service: 2
KYSA DID A GREAT JOB!He was super friendly and polite!store looked great!Food was great!
Atmosphere: 5
Food: 5
Service: 5
We came here during our school lunch cuz we thought it would be faster but they were so so slow and we were like the only ones there and it made us late
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Dr Pepper
Restaurantji Recommends
We have gone to this Wendy's since 2009 and I have never been as disappointed in them until tonight. Don't get me wrong the past year it has really gone downhill. I have worked in the food industry myself for years and understand how difficult it can be at times. We did an online order of 9 items. It was a pretty simple order. 3 plain burgers and the others without tomato. We pulled up to the window as we were the only car there. We were asked to pull forward because our order wasn't finished. That is a reasonable request, but waiting 22 minutes wasn't. I am a pretty patient and understanding person but as we watched 7 other cars order and leave my patience was waning. I was beginning to wonder if we were forgotten. As I was getting out to go in to check they brought the food out. We pulled over to check our food. I am so grateful we did because it was all wrong!! I was a little frustrated as we had waited so dang long for it to be wrong and cold fries....who wants cold fries...?? I didn't want to wait another 20 minutes. Because it took so long I only asked that the plain burgers be re-maid. They were very unfriendly and acted as though it was our fault. I understand their frustration because yes there are very dishonest people out there, but right on the receipt in black and white was my correct order. I would have happily just ordered new burgers had it been my fault. After having a customer wait that long for such a simple order I would not have asked for the food back or I would have tried to make it right. My husband did ask for fresh fries after we waited a few more minutes for the new burgers, and they begrudgingly gave them to us. Again I don't like writing bad reviews, especially food reviews, we all have off days, and because it is a difficult job and people can be very hard to deal with. It's been an off year for you Riverton Wendy's.
Wendy's, I just know you can do better. Wendy's be better!!! I have faith in you!!! I would love love love to be able to write a raving review for you!!!
Atmosphere: 1
Food: 1
Service: 1
This is the worst Wendy’s location ever.. you show up at 0615.. an they’re still not open!? Employees are just arriving whilst customers been in the drive thru trynna get they early meal in. If you come here late night, they don’t care to get your order right. Just don’t come here! Pick a different location if Wendy’s is what you really want!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Food has been most great. Baconater was a little cold once but other than that had great service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 5 Biggie Bag, Wendy's Hot & Crispy Fries
They have the all star line up here!
Atmosphere: 1
Food: 5
Service: 1
Window person was on top of it all
Food: 5
Service: 5
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Dave's
Loading...