Ordered the the papa burger combo meals (5 meals) and when we received the food the burgers had no lettuce or pickles. Asked the employee and they informed me that they were out of both items. What kind of fast food place runs out of lettuce and pickle. We're very disappointed and will not return to this A&W anymore. The order was placed a 6:17 pm on 30 July 24
Atmosphere: 1
Food: 1
Service: 1
gentry argyle
I went through the drive threw and no one would come to the intercom then a half hour later I ordered and she came back 15 minutes later to ask what I wanted again then when I paid she had me pull forward and I waited another 30 minutes until they came out and told me they didn’t have what I wanted so I had yo change my order when I had to wait another 15 minutes to get completely different food then I paid for and when I went in to see what was happening there were 3 or 4 people sitting in the back on there phones and one lady in such a hurry she was running around like a chicken with its head cut off when i finally got my food they still gave me the wrong food and i had finally had enough and just left there is no reason you should have to sit in a fast food drive threw for a hour and a half
Atmosphere: 1
Food: 1
Service: 1
Kari Mockli
The people who own, manage and work at this establishment are complete idiots. Everything is horrible. Dirty inside, slow and rude service and food is meh at best
Atmosphere: 1
Food: 1
Service: 1
r s
If i could give this place negative 10 Stars i would. AWFUL I pull up to order at drive thru. Just a coney cheese dog. Asked to add onions. She rudely said we don’t have onions (not true). I pull up. Pay. And was told to pull ahead to wait for food. 10 minutes go by. 4 cars behind get their food and leave. Finally they come out. Guess what. WRONG ORDER. she looks all confused like huh. A hot dog. Another 15 min go by. Finally they come out hand me the hot dog. I leave and guess what. Wrong hot dog. And no napkins. I will never go here again and based on other reviews, plenty say the same
Atmosphere: 1
Food: 1
Service: 1
Eli Ulibarri
I drove out of my way for some delicious A&W hot dogs and They said they were completely out of hot dogs and that I could wait 35 minutes for chicken… I then ordered mini corn dogs and they had me pull to a parking space and I sat there and waited 20 minutes.
Atmosphere: 1
Food: 1
Service: 1
Cari Reeves
When in order three small root beer freezes they come in Kitty cups and they were only half full you got three swallows out of them it was not worth $13 worst service I have ever had at an A&W I will never go back and I will tell everybody else not to too
Atmosphere: 1
Food: 1
Service: 1
Janet Black
The manager is strange but the service is great
Atmosphere: 5
Food: 5
Service: 5
renae thomas
Took forever to get our food but it was hot so that's a plus
Atmosphere: 3
Food: 4
Service: 3
Melissa Thompson
They took 30 minutes to get our food out for a Togo order and our order was wrong. I asked for the missing pieces and had to wait another 20 mins. Spent over $45 and over 45 mins, by the time we were actually able to eat, everything was cold. I see why their parking lot is always empty.
Atmosphere: 3
Food: 2
Service: 2
Mia Austin
We at first came through the drive thru, but we didn't know what we wanted, so we told them it'd be a minute. Then, spontaneously, their "system went down" and they asked us to go inside and order. Before we were even out of the drive thru they had someone putting a sign out to close the drive thru.
When we came in, all of the employees were standing at the front staring at me and my family. The man I can only assume is the manager sighed heavily as we came in, but then tried to make conversation with me by mentioning that he likes the Beatles (I was wearing a Beatles shirt at the time).
I ordered KFC food. My sister ordered A&W food. I ordered the classic spicy chicken sandwich, and a side of mashed potatoes and gravy. The mashed potatoes were old, I could tell. Parts of it were crunchy, other parts tasted fine. Like it had been sitting in the heat for a while. And my sandwich was soggy, they put sauce on the outside of the bun for some reason? And it overall tasted fine but was a mess. My sister got a chili dog and it was soggy and fell apart when she picked it up.
Overall this review is more for the service. It was really awkward coming in and having every single employee working there staring right at you while you order, and then having one of them sigh at me, probably hoping I wouldn't come inside after they told me the system was down. Very disappointed. The food was passable but I won't be coming back.
Over the last year and a half every time I have stopped at this location I have not been either to get Root Beer floats because their machine has been down or their A&W side has been closed down for whatever reason.
Atmosphere: 2
Food: 2
Service: 1
Matt Cv
What a terrible place to eat. Avoid at all costs. The food is horrible. The service is even worse! They messed up my order and when I called to tell them the manager demanded I Bring the food back in to prove I wasn’t lying.
Atmosphere: 1
Food: 1
Service: 1
Jeremy Frias
If all the other reviews aren't enough to let you know, this place is garbage. Do not come here.
Atmosphere: 1
Service: 1
Christina Falk
They're normally very good but there was a piece of plastic wrap in my burger.
Atmosphere: 4
Food: 2
Service: 4
Stevo
Apparently the A&W closes early on Saturdays. We were there at 7:15 PM and they said the A&W was closed for the night. We wanted A&W float and papa burgers. At least they let us get cheese curds.
Ordered the the papa burger combo meals (5 meals) and when we received the food the burgers had no lettuce or pickles. Asked the employee and they informed me that they were out of both items. What kind of fast food place runs out of lettuce and pickle. We're very disappointed and will not return to this A&W anymore. The order was placed a 6:17 pm on 30 July 24
Atmosphere: 1
Food: 1
Service: 1
I went through the drive threw and no one would come to the intercom then a half hour later I ordered and she came back 15 minutes later to ask what I wanted again then when I paid she had me pull forward and I waited another 30 minutes until they came out and told me they didn’t have what I wanted so I had yo change my order when I had to wait another 15 minutes to get completely different food then I paid for and when I went in to see what was happening there were 3 or 4 people sitting in the back on there phones and one lady in such a hurry she was running around like a chicken with its head cut off when i finally got my food they still gave me the wrong food and i had finally had enough and just left there is no reason you should have to sit in a fast food drive threw for a hour and a half
Atmosphere: 1
Food: 1
Service: 1
The people who own, manage and work at this establishment are complete idiots. Everything is horrible. Dirty inside, slow and rude service and food is meh at best
Atmosphere: 1
Food: 1
Service: 1
If i could give this place negative 10
Stars i would. AWFUL
I pull up to order at drive thru. Just a coney cheese dog. Asked to add onions. She rudely said we don’t have onions (not true). I pull up. Pay. And was told to pull ahead to wait for food. 10 minutes go by. 4 cars behind get their food and leave. Finally they come out. Guess what. WRONG ORDER. she looks all confused like huh. A hot dog. Another 15 min go by. Finally they come out hand me the hot dog. I leave and guess what. Wrong hot dog. And no napkins. I will never go here again and based on other reviews, plenty say the same
Atmosphere: 1
Food: 1
Service: 1
I drove out of my way for some delicious A&W hot dogs and They said they were completely out of hot dogs and that I could wait 35 minutes for chicken… I then ordered mini corn dogs and they had me pull to a parking space and I sat there and waited 20 minutes.
Atmosphere: 1
Food: 1
Service: 1
When in order three small root beer freezes they come in Kitty cups and they were only half full you got three swallows out of them it was not worth $13 worst service I have ever had at an A&W I will never go back and I will tell everybody else not to too
Atmosphere: 1
Food: 1
Service: 1
The manager is strange but the service is great
Atmosphere: 5
Food: 5
Service: 5
Took forever to get our food but it was hot so that's a plus
Atmosphere: 3
Food: 4
Service: 3
They took 30 minutes to get our food out for a Togo order and our order was wrong. I asked for the missing pieces and had to wait another 20 mins. Spent over $45 and over 45 mins, by the time we were actually able to eat, everything was cold. I see why their parking lot is always empty.
Atmosphere: 3
Food: 2
Service: 2
We at first came through the drive thru, but we didn't know what we wanted, so we told them it'd be a minute. Then, spontaneously, their "system went down" and they asked us to go inside and order. Before we were even out of the drive thru they had someone putting a sign out to close the drive thru.
When we came in, all of the employees were standing at the front staring at me and my family. The man I can only assume is the manager sighed heavily as we came in, but then tried to make conversation with me by mentioning that he likes the Beatles (I was wearing a Beatles shirt at the time).
I ordered KFC food. My sister ordered A&W food. I ordered the classic spicy chicken sandwich, and a side of mashed potatoes and gravy. The mashed potatoes were old, I could tell. Parts of it were crunchy, other parts tasted fine. Like it had been sitting in the heat for a while. And my sandwich was soggy, they put sauce on the outside of the bun for some reason? And it overall tasted fine but was a mess. My sister got a chili dog and it was soggy and fell apart when she picked it up.
Overall this review is more for the service. It was really awkward coming in and having every single employee working there staring right at you while you order, and then having one of them sigh at me, probably hoping I wouldn't come inside after they told me the system was down. Very disappointed. The food was passable but I won't be coming back.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Over the last year and a half every time I have stopped at this location I have not been either to get Root Beer floats because their machine has been down or their A&W side has been closed down for whatever reason.
Atmosphere: 2
Food: 2
Service: 1
What a terrible place to eat. Avoid at all costs. The food is horrible. The service is even worse! They messed up my order and when I called to tell them the manager demanded I Bring the food back in to prove I wasn’t lying.
Atmosphere: 1
Food: 1
Service: 1
If all the other reviews aren't enough to let you know, this place is garbage. Do not come here.
Atmosphere: 1
Service: 1
They're normally very good but there was a piece of plastic wrap in my burger.
Atmosphere: 4
Food: 2
Service: 4
Apparently the A&W closes early on Saturdays. We were there at 7:15 PM and they said the A&W was closed for the night. We wanted A&W float and papa burgers. At least they let us get cheese curds.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Chicken Sandwich
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