Burger King

5390 S 1900 W, Roy
(385) 367-5823

Recent Reviews

Sherrie Francis

They could not get your order right if your life depended on it and there pop or slushy machine is never ever working

Atmosphere: 5

Food: 5

Service: 1

Eric Thompson

Total joke.

Atmosphere: 1

Food: 1

Service: 1

Ricardo Gomez

Went through the drive thru ordered my food got my receipt looked at it and not only was it the wrong receipt but they charged me the wrong price as well and it was more than what my order was. Instead of asking me what I would like done she instantly refunded my full order and asked for my payment again. Like what!??? It takes a few days to get my money back. It was her mistake. I would have been fine with them asking if I wanted a free item. Or in my opinion I shouldn’t have been asked for my card again to pay for the correct order it was not my mistake! Anyways never coming to this location again. Extremely horrible customer service! Get better workers!!!!

Atmosphere: 1

Food: 1

Service: 1

Louis Meier

Shut this place DOWN!!! Absolutely TERRIBLE customer service!!! Ordered my free whopper on the T-Moble Tuesday app, with the purchase of onion rings. Somehow, the Whopper wasn’t put on the order … they looked at the app, but didn’t give me the Whopper, and told me if I wanted a refund for the onion rings, since I didn’t get the Whopper, I’d have to call the app support to get the refund!!! HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Whopper

Kyle Palmer

Foods fine but they rarely remember to give you your entire order. I think the last 5 times i have ordered here 3 of them i was missing an item entirely and all 5 they cant follow simple instruction for add ons or removing ingredients. Tired of spending money for things that i dont even get to bring home to eat and poor resolution from app but done with this store 100%

Atmosphere: 2

Food: 2

Service: 1

Kim Varney

This place had Just reopened. There were Maybe 3 customers inside. I was at the drive through. I ordered one Burger and was told to park around the front where I waited for 15 minutes for my one hamburger. Not sure what the story was on that but thought it was a little ridiculous for the wait. What's up with that Burger King????

Food: 4

Service: 1

Gabriel Thomas

Amazing service! Emily was fantastic with the drive through! Will definitely be back again!

Atmosphere: 5

Food: 5

Service: 5

David Dyre

Great products.

Atmosphere: 5

Food: 5

Service: 5

Marissa Salerno

The staff is slow and not courteous. The food was cold by the time we got it handed to us.

Atmosphere: 1

Food: 3

Service: 1

Kevin Hancock

They need to close this place down they tell you to wait when your the only one there and to pull around to the front to have you wait for 45 min for fries that take 3 min to cook then I go back to the drive thru to see where is my food and they want to argue with you. Nope done with that place. Just got my money back and went to Wendy's ordered some great food and made it home with meal unless then 10 min. Way to go BK you suck.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Onion Rings, Whopper

Hal Williams

Not sure why they spent so much money to remodel this place. The food is horrible. I ordered a whopper,got a brick of cold bread, with a dried hard patty. This is not the first time, I gave them a second chance.. this place should be closed down...

Atmosphere: 5

Food: 1

Service: 3

Jasmine Berry

secret menus item, FROSTED Coke/cheery freeze. Not frozen, frosted. Its ice cream mixed with frozen Coke or Fanta

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Rodeo Burger, Whopper

Jerry Hebner

I have never seen a "fast food" place that was so slow and disorganized. I was picking up an order, 30 minutes. The people dining in had the same wait.

Atmosphere: 3

Food: 3

Service: 1

Poetman 247

Every single time I come to this location, I wait way too long relative to what I order (I don't even order meals! Just a couple sandwiches and maybe a fry). It takes WAY too long here. There's a McDonald's, Wendy's, and Arby's nearby that all are faster with better service than this location, not to mention I am asked to drive around and park at the front of the store while they make my order (Which is a stupid practice! I'm literally the only one in the drive through, why park me?). I had thought that with this location reopening they would have figured things out and improved, but it's still just as bad as it was before. It should have just stayed closed.

Atmosphere: 1

Food: 3

Service: 1

Sarah Narkis

Nicest employees I've run into here, even while they were busy. No one got overly stressed or angry and the manager (I'm guessing) offered me a free cup of water while I waited for my order. Thanks!

Atmosphere: 5

Food: 5

Service: 5

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