McDonald's
4070 S Midland Dr, Roy
(801) 732-1271
Recent Reviews
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Rude customer service. Refused to help me. Was rude the whole time. Told me to go away wouldn’t communicate anything to me. Wouldn’t even give the lady next to me some ketchup for her fries. Already reported them to corporate. The regular worker she was fine and nice and polite the manager working 6:15 pm 12/03/24. Doesn’t deserve to work there. Horrible place
Food is mediocre at this location but the service is piss poor. There was nobody at there front deck after the self order machine wasn’t working and I sat there and waited for 5 min only to find out the the employee was sitting on the ground just behind the desk. The manager had to ask them multiple times to stand up and help. The bathroom was also left in a disaster… it felt gross washing my hands at their sink. If it was just this interaction I wouldn’t be upset but every time I come to this location there is always something that seems to upset me. I will be driving an extra few minutes to go to other locations to avoid this one.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Big Mac
I waited over 10 minutes for a hot and spice and 2 large fries on 11/24/24 at 11:15 pm and none of the food was even remotely close to being fresh. The service at this location is constantly horrible and everyone who works here hates their job. Do better.
Atmosphere: 1
Food: 1
Service: 1
Wow oh my lord. I come here quite often because I live 2 seconds away but after reading all these reviews my stomach kind of twitches . I seriously can't even believe all these reviews. How on gods green earth is this branch not shut down? I mean this is pretty freakin bad. 💀
I had a small break from work so I did a quick mobile order and picked it up at the drive through. The lady at the first window was great, but the man at the second window was clueless. After showing him my order on the phone 3 times he asked if I would pull forward. 10 minutes later I finally got my food just to see I was shorted my son's burger. This is the second time in a week our order was short. Don't go to this location, I know I won't go here anymore. On top of all of that our fries were cold and the burgers we did get had dry old buns
Food: 1
Service: 1
Showed up around 1, no one else inside and the place was dirty. As in tables weren’t clean, the floor was sticky with some food on it.
This place was gross to me, and the food was not worth the price imo.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Double Cheeseburger
Please double check your bag ALWAYS when going here this location is NOTORIOUS for forgetting your items take the time to make sure they put everything in your bags.
Service: 1
Nothing like getting hom and half your order is missing they should just shut this mc Donald’s down multiple issues with this location.
Horrible service and food was not right.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Caramel Mocha Frappe, Egg Mcmuffin, Hash Browns
Fries are pretty good if you like small fries, burgers not so much the meat just doesn't taste good. At least it fills your belly and is affordable.
Looks like McDonald's have moved completely away from customer service. Not even interested in serving people that don't understand technology. Was eating lunch and an older lady walks in looks at the kiosk and goes over to the counter and was completely ignored. She finally just walked out. Probably went to Wendy's to eat. They still talk to you.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Never gets my order right.
Atmosphere: 3
Food: 3
Service: 1
McDonald's...
Y'all know what to expect
Atmosphere: 2
Food: 1
Service: 4
This place is a dump. It’s dirty and they are lazy. There is no business and it’s filthy, tables are dirty and they don’t restock the supplies and when you tell them they don’t care. Customer service is horrible. Don’t waste your time…go to another McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Just went through the drive thru and got 5 breakfast burritos and they gave us 3 mild sauces. Called to tell them and they hung up on me. Common sense would say at least one sauce per burrito, plus we asked for extra.
Missed one of our items and when we went inside to get it fixed no one came up to the counter to help us. They were too busy fufilling doordash orders and just ignored us.
Food: 3
Service: 1
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