Papa Johns Pizza

3404 W 4800 S, Roy
(801) 776-6100

Recent Reviews

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Ashlee Williams

Placed an order got 2 out of 3 of my items called was told that I would get a refund didn't offer to resend my item I had to ask for it to be delivered and was told they can do that but would take awhile since there was no tip on the item and didn't know if any driver would take it to deliver. I do understand that tips are how they make money but it is disappointing.

Atmosphere: 1

Food: 1

Service: 1

Rebecca Romano

If you like your fresh pizza to be cold and exactly like 2nd day pizza that never got put in the fridge than this place is for you. I did a scheduled pick-up order for 7 pizzas. They clearly got made way too early. They looked and tasted like 2nd day pizza in the worst way possible. I couldn't give away the extra pizza after the party. I ended up throwing away 4 boxes worth the next day after trying to reheat some. Absolutely terrible! We will not be ordering from here again.

Atmosphere: 1

Food: 1

Service: 1

Angie

This location has gone downhill. Papa Johns used to be my favorite delivery pizza place. The last 4 times we've ordered the pizza, it was either overcooked/burnt, cold, or it had little toppings. Plus, they forget my sauce cup I pay extra for EVERY time! When I go in to pick up carry out, there's young adults working that don't seem to care about their job or their customers, with no older adult there supervising. I ordered recently and it took over an hour to get my order, and when it arrived it was cold and, once again, no sauce cup. I hate to complain, as to why I haven't called the store, but someone needs to step in or they're going to go out of business. I'm taking my business elsewhere.

Atmosphere: 2

Food: 3

Service: 2

Kooter Knudson

Just orderd two Papadilas. Very disapointed in the lack of meat and fillings. Over $10 a piece wil not be ordering again
Do Better!!

Food: 1

Service: 3

Anthony “The Big Ragu” K

Good pizza. It's sufficient

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Tuscan 6-Cheese Cheesesticks, Cheese Pizza Extra Cheese, Epic Stuffed Crust Pizza, Sausage Pizza, Create Your Own Pizza

MrKlomn

Quick prep great service and price.

Food: 5

Service: 5

Recommended dishes: Cheese Pizza Extra Cheese

Ricardo Aceros

They see peopole standing in front, and they just ignore them and not even care.to ask if people is here to place an order or pick up, not even ask for yhe names in the orders that are ready and getting cold on the counter

Atmosphere: 1

Food: 1

Service: 1

Melissa Naylor

The staff is always always the kindest to me. They are an awesome group of people that work here! Thank you so much!

Atmosphere: 5

Food: 5

Service: 5

Gayle Huddle

They are a great bunch of people that work here.

Atmosphere: 5

Service: 4

Jordan Pitchford

This place has consistently gone down hill. Used to know the manager Clarissa and it ran great when she was there. Tonight was the last straw. Got there and waited for 10 minutes for an incompetent employee to try to ring up the people in front of me. My food was already done but I opted to pay in store. Finally the cashier gave up and said he needed to get his manager. The manger took his time coming to the register and after another 5 minutes the person in front of me got their order taken. Then after sitting there for 15 minutes waiting to pay for my food the manager just walks away leaving me sitting at the register card in hand. Said nothing just walked away.. I waited a couple minutes while I watched off duty employees wander around the kitchen, then get yelled at to leave. Finally I had to shout can I please get some help? The only competent employee there, who had originally tried to get my food for me until she realized it wasn't paid, came out and rang me up. She was wearing a green shirt and had short red hair. She should be running the place she is the only one who seemed to give a crap in that whole restaurant. By the time i got my food, it was cold. We'll take our business to Marco's from now on.

Geri Robinson

None of your employees wear gloves. Some random girl across the street just wanders in, goes into the kitchen with her HAIR DOWN and starts touching everything! 🤮 disgusting and inappropriate

Atmosphere: 1

Food: 1

Service: 1

Shawnee Lamberson

We ordered pizza on Friday evening at 532 pm. An hour later I called asking where my pizza is and was told it was delivered, and it was, but to the wrong house. The manager I spoke with said I will have my money back by Thursday for the order. 2 days later I not only haven't gotten my money back but was double charged instead. Called and was told by the manager that they don't even have record of my order! I ended up calling my bank and disputing the charges and getting my money back that way. Terrible customer service and obviously terrible delivery service as well! Definitely do not recommend Papa Johns!!!

Atmosphere: 1

Food: 1

Service: 1

Md image

Ordered late app still let me order, order was prepared quickly but on point people were friendly in and out no complaints on my end. The picture is the morning after leaving it in the car becuase I ate almost half of it before I got to back to work and didn't want to risk finishing it off before the night was over.

Atmosphere: 4

Food: 5

Service: 5

Baylee S

Was going to give a one star, but you've got teens and people in their 20s working in a place that's hotter than the 90 degree weather outside no wonder they're cranky. OWNER NEEDS TO DO BETTER.

Atmosphere: 1

Food: 5

Service: 5

Shaimaa wolf

I don’t know the names but whoever was working on 05/18 around 7 PM are amazing! Super friendly staff and the food came all warm and accurate, thank you !!

Atmosphere: 5

Food: 5

Service: 5

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