Beans & Brews Coffeehouse

Waited almost 30 minutes for 2 coffees.
Was very patient but after I was the first customer to order and the last customer to leave I approached the counter to ask how much longer my wait would be.
They did not realize I had not been served yet and my coffee had been sitting to the side getting cold for who knows how long. Not to mention the prices are now CRAZY. Almost $8 per coffee.
Makes me so sad because I love this place, but it’s becoming intolerable.

Service: 1

I had a mobile order with one drink and waited in the Drive-Thru for 10 minutes because the car in front of me had a very large order. Most fast food places I've been to have a policy where if there's a large order and it's going to be a long wait, they'll have them pull to the front so the cars behind don't have to wait unnecessarily. Maybe try implementing something like that

Service: 1

This company is going downhill fast. The service is painfully slow, and the quality has become downright awful, they might as well replace staff with kiosks at this point. It’s obvious they don’t care anymore. Over-expansion has ruined the experience, and now there’s no consistency in training, recipes, or even basic guest care. Not to mention the fact that all the booths were torn apart and it looks so junky inside.

Atmosphere: 1

Food: 2

Service: 1

Always very nice very helpful staff. Nothing out of place about the Starbucks location

Atmosphere: 5

Food: 5

Service: 5

Everyone is so nice. My coffee is always well made and smooth. Its not bitter like other places.

Atmosphere: 5

Food: 5

Service: 5

A lot of flies

Atmosphere: 3

Food: 5

Service: 5

As always. Awesome

Atmosphere: 5

Food: 5

Service: 5

I used to love beans and brews and I’ve even worked at one but recently it’s been terrible. The staff most of the time is rude or just don’t care, the prices are through the roof for a drink that is usually incorrect and filled to the top with ice and still had room for more of the drink in there. The drinks especially at this location is terrible there have been more times than not I’ve had to take my drink back in due to it being incorrect then they try to argue with you about it even when it’s a complete different drink than what you’ve ordered. If I’m paying $8 for a 24oz coffee I want it to be correct and not straight ice. So sad because this place used to be so good…

Atmosphere: 1

Food: 1

Service: 1

The experience itself was fine I guess but I’ve had issues with cross contamination. I’m decently allergic to mangos; They won’t kill me but I break out in full body hives and I’m miserable if I eat or even touch them.
I’ve broken out in hives from eating just a sandwich from here…I should not be breaking out in hives from a turkey and Swiss sandwich if I’m not allergic to it....Thankfully I’m not deathly allergic, but what if I was? I understand that accidents happen and maybe it was super busy, but the employees need to take cross contamination seriously and they need to be changing their gloves often. I know everywhere does things differently but I’ve worked at restaurants where you have to change your gloves for each customer..for this exact reason.. so even if not for each customer.. you should be changing your gloves often..
I don’t want to say to avoid going here but if you have serious food allergies I would not suggest this location as it doesn’t seem it’s a priority here.

Good avacado toast and good coffee and latte. But we just can’t support a business that serves the food in plastic throwaway containers. Sickens me. Truly. Do we care so little for our earth that plates can’t be washed and reused. Please Beans and Brew make this change.

Atmosphere: 3

Food: 3

Service: 4

This company is going tonight Hell! The level of service at this point is so god awful they might as well use kiosks. They do not care. Over expansion has ruined the company. They need to look into training and recipe adherence and focus on there guests. Really sad to see what this place used to be to what it is now. This location, and about 2 others need to be closed, it’s pathetic how people are treated here.

Food: 1

Service: 1

Friendly and fast!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Caramel Cielo

Very welcoming vibe, good service and booth seating to do a little officey work.

Atmosphere: 5

Food: 5

Service: 5

Food good. Service good. Floor and air dirty.

Atmosphere: 2

Food: 5

Service: 5

Bunch of untrained baristas making drinks, cappacinos and lattes with no foam, this place is a fever dream, go to harmons if you want real coffee.

Atmosphere: 1

Food: 1

Service: 1