I went to the Saratoga springs kfc Wednesday night to get a 3 piece extra crispy like I usually do, and I will say, I’ve eaten a ton of kfc in my life but something about this chicken just stood out, it was extra flakey and crispy and it tasted amazing and it didn’t taste super salty like other kfcs taste, the service was amazing and I got my food in less than 5 minutes, the fries were well seasoned and amazing, this is a kfc I would definitely go back too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Crispy Chicken
Luis Navarro
Super fast, Kind people, and taste good.
Atmosphere: 5
Food: 5
Service: 5
Isaiah Lovendahl
This location never mess up my order it is always right. The manager is very friendly and always a pleasure to see. Staff is friendly and the service is quick and food is always good and right
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mtn Dew, Mac & Cheese, Famous Bowl Combo, Gravy, Chicken Tender, Famous Bowl
Kaydee Wight
The employee taking the order was not nice and very impatient. Then we got home and opened our food to find that half of it was missing
Atmosphere: 1
Food: 4
Service: 1
Ed Cruz
Great food
Food: 5
Service: 5
Ruben Popoca
Avoid This KFC – Incompetent Drive-Thru Service 02/10/2025 15:45
If you’re planning to visit the KFC in Saratoga Springs, I strongly advise double-checking your order before leaving the drive-thru. My experience here was nothing short of frustrating.
After placing a simple order, I drove off only to realize they had completely missed several items. Annoyed but understanding that mistakes happen, I went back to have them fix it. However, instead of an apology or any attempt to correct their mistake, the staff at the drive-thru seemed indifferent and unbothered. No acknowledgment, no effort to make things right, just a dismissive attitude as if I was inconveniencing them for expecting to get what I paid for.
This level of incompetence and lack of customer service is unacceptable. If you decide to eat here, do yourself a favor and triple-check your bag before driving away, because clearly, they won’t.
Atmosphere: 1
Food: 3
Service: 1
Jason Andrus
ordered the 5 peice chicken tender meal with a large drink and the fries tasted off the chicken was incredibly small and the drink was what id expect of a medium drink anywhere else, do not eat here if you're expecting to eat kfc and definitely dont spend more than $2 on anything here its not worth your time or money, ur better off getting a daves single at the wendys down the road
Atmosphere: 2
Food: 1
Service: 1
Bridger Sumpter
Great place. Truly finger lickin’ good. Homegirl hooked us up with free drinks for a longer wait. Mad respect. I love kfc. Don’t be alarmed the door beeps when it’s opened. Kinda scary. Don’t get scared.
Atmosphere: 5
Food: 5
Service: 5
Amoni Kaili
Grayson was the best!! They were closed and he still went out of his way to hook it up with some food. Amazing service
Raymond Boyle
KFC sucks their food sucks. They're always out of everything. And it doesn't matter what store you go to I'm glad they're Moving Out of Utah. Good riddance.
You will have to check your order for missing items because they will be negligent and not give you all your food after spending 43 dollars
Atmosphere: 5
Food: 5
Service: 3
Wendy P (The Boss)
The heat is out and the room is below 49
Atmosphere: 1
Food: 2
Service: 2
Max Oliveros
This is the spot!!! Alec hooked it up with fast and and friendly service definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
Rex Lewis
The folks at work at this KFC are the nicest people I have ever met in the food industry. I highly recommend their fantastic service and their great attitude and you know what the chickens pretty good too! They all should get a big raise for going well beyond what they had to to make sure that I was taken care of!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Tiffany Pelton
I ordered through Uber and the driver missed the bag with chicken in it and would not return to get it. When my husband arrived to pick up the order they had fresh food, were really apologetic when it wasn't even their fault. I really appreciate the great customer service they showed!! Thank you to tonight's team for taking care of us you all rock!!
I went to the Saratoga springs kfc Wednesday night to get a 3 piece extra crispy like I usually do, and I will say, I’ve eaten a ton of kfc in my life but something about this chicken just stood out, it was extra flakey and crispy and it tasted amazing and it didn’t taste super salty like other kfcs taste, the service was amazing and I got my food in less than 5 minutes, the fries were well seasoned and amazing, this is a kfc I would definitely go back too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Crispy Chicken
Super fast, Kind people, and taste good.
Atmosphere: 5
Food: 5
Service: 5
This location never mess up my order it is always right. The manager is very friendly and always a pleasure to see. Staff is friendly and the service is quick and food is always good and right
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mtn Dew, Mac & Cheese, Famous Bowl Combo, Gravy, Chicken Tender, Famous Bowl
The employee taking the order was not nice and very impatient. Then we got home and opened our food to find that half of it was missing
Atmosphere: 1
Food: 4
Service: 1
Great food
Food: 5
Service: 5
Avoid This KFC – Incompetent Drive-Thru Service 02/10/2025 15:45
If you’re planning to visit the KFC in Saratoga Springs, I strongly advise double-checking your order before leaving the drive-thru. My experience here was nothing short of frustrating.
After placing a simple order, I drove off only to realize they had completely missed several items. Annoyed but understanding that mistakes happen, I went back to have them fix it. However, instead of an apology or any attempt to correct their mistake, the staff at the drive-thru seemed indifferent and unbothered. No acknowledgment, no effort to make things right, just a dismissive attitude as if I was inconveniencing them for expecting to get what I paid for.
This level of incompetence and lack of customer service is unacceptable. If you decide to eat here, do yourself a favor and triple-check your bag before driving away, because clearly, they won’t.
Atmosphere: 1
Food: 3
Service: 1
ordered the 5 peice chicken tender meal with a large drink and the fries tasted off the chicken was incredibly small and the drink was what id expect of a medium drink anywhere else, do not eat here if you're expecting to eat kfc and definitely dont spend more than $2 on anything here its not worth your time or money, ur better off getting a daves single at the wendys down the road
Atmosphere: 2
Food: 1
Service: 1
Great place. Truly finger lickin’ good. Homegirl hooked us up with free drinks for a longer wait. Mad respect. I love kfc. Don’t be alarmed the door beeps when it’s opened. Kinda scary. Don’t get scared.
Atmosphere: 5
Food: 5
Service: 5
Grayson was the best!! They were closed and he still went out of his way to hook it up with some food. Amazing service
KFC sucks their food sucks. They're always out of everything. And it doesn't matter what store you go to I'm glad they're Moving Out of Utah. Good riddance.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
You will have to check your order for missing items because they will be negligent and not give you all your food after spending 43 dollars
Atmosphere: 5
Food: 5
Service: 3
The heat is out and the room is below 49
Atmosphere: 1
Food: 2
Service: 2
This is the spot!!! Alec hooked it up with fast and and friendly service definitely coming back.
Atmosphere: 5
Food: 5
Service: 5
The folks at work at this KFC are the nicest people I have ever met in the food industry. I highly recommend their fantastic service and their great attitude and you know what the chickens pretty good too! They all should get a big raise for going well beyond what they had to to make sure that I was taken care of!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
I ordered through Uber and the driver missed the bag with chicken in it and would not return to get it. When my husband arrived to pick up the order they had fresh food, were really apologetic when it wasn't even their fault. I really appreciate the great customer service they showed!! Thank you to tonight's team for taking care of us you all rock!!
Atmosphere: 5
Food: 5
Service: 5
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