Kneaders Bakery & Cafe

I love this place. No high pressure tipping expectations like other places. Food is very affordable and delicious. The decorations they have are so cute, which is why my daughter keeps wanting to come back. ❤️

Atmosphere: 5

Food: 5

Service: 5

I ordered a turkey, bacon avocado sandwich here last week and the turkey was dry and flavorless. I had to add a bunch of salt and pepper and even then the sandwich had hardly any flavor. I filled out the receipt survey and someone reached out and sent me a $15 credit to try it again. I went back tonight and got the turkey, bacon avocado sandwich and a roast beef sandwich. I asked for extra sauce this time to see if that would give it more flavor. I got home and we were both disappointed with the quality of the sandwiches. The turkey was hard and flavorless again (picture below), and the bacon was stringy. The roast beef sandwich was also very bland. If you’re going to go to kneaders, make sure you go to the Pleasant Grove or Orem locations. Their sandwiches are always great but for whatever reason the Saratoga location always has super bland sandwiches.

Atmosphere: 2

Food: 1

Service: 5

We've been many times. Last time I went with my dad and had a great Mediterranean breakfast. Nice atmosphere. Great food. I think their gluten free options suck but other than that it's great.

Atmosphere: 5

Food: 5

Service: 5

Just had a fantastic customer experience being helped by Tembree. She was super helpful and polite. 10/10 service. Thank you

Atmosphere: 5

Food: 5

Service: 5

I had takeout order and had 2 roast beef sandwiches and desert. When I got order they thought it was and eat here order. The most troubling was that I got 2 sandwiches that had less than 1/2 the roast beef i usually get. It was so thin. I order this lots of times and never received a poor sandwich which I noticed only had 2 employees working. Very disappointing!

Such a disappointing experience. 4:11pm and it took more than 30 MINUTES! I ordered a TBA sandwich, cup of tomato soup and a hot earl gray tea. Should be fast and easy especially at that time of day. My order was incorrect, Krissie B. and the cook were extremely rude and unhelpful. My soup leaked all over the bag and the sandwich is so soggy it's not edible. I couldn't even eat the avocado, turkey, and order ingredients because they used ROTTEN avocado. I could've gone inside not knowing where anything was and had it done in under 5 minutes. A smile and a quick I'm really sorry you're order is taking so long have a free cookie while you wait would've gone a long way. Rather than a very last minute as the window closed sorry for the wait. And as a local family owned company I expected more.

Atmosphere: 1

Food: 1

Service: 1

Employees turning off the grill 30-60 minutes before close.

Atmosphere: 3

Food: 3

Service: 1

We waited 50 mins for our food. They were also out of french toast at 10am. The atmosphere was chaotic. They were out of napkins, and the worker who was restocking toilet paper handed me a stack of napkins with the same gloves. Also the portions seem to be getting smaller over the years. Kneaders used to be a great place to eat. I won't be coming back.

We came in for breakfast and ordered at 9:55am and here we are at 10:35am with no food in sight. We could have ordered food by the drive thru and then came in to eat our food. Person who took our order behaved as if working at Kneaders was the worst decision of their entire lives. Tables were dirty and there was no toilet paper in the bathrooms.

Atmosphere: 4

Food: 4

Service: 1

Food is usually always great but service is terribly slow and they sometimes get the order wrong.

Atmosphere: 2

Food: 4

Service: 2

The BEST CUSTOMER SERVICE!!! the nicest and most helpful staff, Shelby is the best she is so good with people and managing all the employees! Everyone needs to come and support these wonderful people and business!!

Atmosphere: 5

Food: 5

Service: 5

Ordered a veggie avacado and it’s very lacking… come on Kneaders. Do better…

Atmosphere: 3

Food: 3

Service: 3

I wish the endless French toast being served all day was year round!! Can’t get enough of it! Come to OKC please!

Atmosphere: 5

Food: 5

Service: 5

This tonight was honestly a joke. I ordered the cheese melt, waited for 15 minutes. When she handed me my food, didn’t put it in a bag and acted annoyed I asked for napkins.. then I look at it, the bread isn’t even toaster let alone grilled, it was dry and broken and had a half of piece of cheese in one section and 1 slice on the other section. I’ve never been so disappointed with kneaders.. I know I will not be going back to this location ever again after this.

Food: 1

Service: 1

Loved coming to Kneaders. Their breads are so delicious. Crispy crust, soft and fluffy in the middle. My favorites are the Hazelnut multigrain and the Sourdough. If you are looking for a treat, their quick breads are great. They are also perfect for a gift!

Atmosphere: 5

Food: 5

Service: 5